Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub | Living room
Check availability

Reviews of Lodging on the Square

2.5 out of 5
Lodging on the Square
4877 West Main Street, Millersburg, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 782 reviews" "
Rating 8 - Good. 203 out of 782 reviews" "
Rating 6 - Okay. 48 out of 782 reviews" "
Rating 4 - Poor. 17 out of 782 reviews" "
Rating 2 - Terrible. 12 out of 782 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Travelled with partner
Disliked: Staff & service
We were very surprised to find that our room was in the basement (this was never mentioned when we chose the room or during the confirmation of the reservation). When we walked into the room, we were hot by a STRONG musty smell! It was so strong that we drove to a convenience store to buy room freshener, just to make it tolerable. We had to reuse the spray several times during our stay, because as soon as the spray wore off, the musty smell was back with a vengeance!! During check-in, we requested extra towels and were.told they would be brought to us.the next morning. We never got the towels. Overall a very disappointing stay.
Stayed 2 nights in May 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities
Convenience to shopping was great could walk . I don’t like the bathroom there’s no exhaust fan and we couldn’t figure out the tv channels other than that we liked the hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable beds
Stayed 2 nights in Apr 2024

8/10 Good

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet it was also a great location
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Was very clean Great continental breakfast
Stayed 1 night in Apr 2024

8/10 Good

Steven

Stayed 2 nights in Apr 2024

10/10 Excellent

Ron

Location is good
Stayed 1 night in Mar 2024
Response from Jolene on 11 Apr 2024
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Jolene on 11 Apr 2024
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 1 night in Mar 2024
Response from Jolene on 11 Apr 2024
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and greast location
Stayed 1 night in Mar 2024
Response from Jolene on 11 Apr 2024
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
What we liked was the parking was right there you could keep an eye on your vechile,,,what we didnt like was there was snow unmoved leading to our door and some ice in the parking lot in the shaded area,,,Im sure if we made a call it would have been handled properly though,,,it is a great place to stay,,,one other thing we were looking forward to orange juice in the morning and the machine was not working,,,still very satisfied with our stay and we plan on staying again in the future
Stayed 1 night in Feb 2024
Response from Jolene on 11 Apr 2024
Thank you for the review and for the great feedback about your stay with us, we appreciate your concerns. Sincerely, Jolene Prentice GM

10/10 Excellent

vicki l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and clean place to stay!
Stayed 1 night in Feb 2024
Response from Jolene on 11 Apr 2024
Thank you for the great feedback about your stay with us. We are honored by your kind words about our clean rooms. Sincerely, Jolene Prentice GM

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was peaceful and staff was helpful
Stayed 3 nights in Feb 2024
Response from Jolene on 11 Apr 2024
Thank you for the great feedback about your stay with us. We are honored by your kind words about our hekpful staff. Sincerely, Jolene Prentice GM

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean and a great place to stay in Berlin
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a gem. Located right in the heart of town, it was easy to explore all that Berlin has to offer. Breakfast is typical continental fare, but there are so many other places to eat, that it’s not a problem if you want something else. The hot tub room is quiet, but is located down a narrow set of stairs, so if you have mobility issues, something to consider. The kitchenette area super convenient but note that like any other standard hotel room, it is not stocked with cooking items, and there is no cooktop. Overall, i would stay again in a heartbeat (and likely will!).
Stayed 2 nights in Dec 2023

6/10 Okay

Todd

Liked: Cleanliness
The facility itself met our lodging needs, but our room facing the main street was extremely noisy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly room. Very clean. Nice staff.
Stayed 1 night in Dec 2023

8/10 Good

Martha, New Hampshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, nice breakfast, just one problem with the fire alarm going of just before midnight and continuing for 10 minutes because one room had people vaping in their room! Very inconvenient for other guests!
Stayed 1 night in Dec 2023

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sad
This used to be my "go-to" place to stay when i came to town. This time I'm really disappointed, the hotel is dated, it is no longer staffed, you must check in at a sister location down the road. I prepaid 100% months in advance. They charged me an additional $50 once I checked in for "incidentals". I used 1 bar of soap and a hand towel.... still waiting for a refund. The bed was comfy, the road noise was terrible. The fire alarm at 11:55pm was not fun, had to dit in the parking lot for 30 minutes waiting for the system to be reset. No offers of compensation or apologies.
Stayed 1 night in Dec 2023

4/10 Poor

Ryan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had to go to a different property to check in because there is no staff at this location. Older property that needs to be renovated. The room had an old smell to it. The room was at least surface clean. Breakfast was nothing more than continental. Self serve because no employees here. Someone set off the fire alarm at midnight. It seemed like it went off for 20-30 minutes-again no staff at this location. Spend the extra money and stay somewhere else. You get what you pay for.
Stayed 1 night in Dec 2023

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an overall good trip. Room was nice, traffic noise was a little loud. The toilet needed to be cleaned around the base. And need some sort of air freshener. Just had a stale smell
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room
Stayed 2 nights in Nov 2023
Response from Jolene on 29 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Kathie

Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast that came with the room was not what was pictured. Very poor selection
Stayed 1 night in Nov 2023
Response from Jolene on 23 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Lynda

Super clean.
Super clean! A little unusual to check in down the street and no desk or lobby in the hotel. Very basic continental breakfast.
Stayed 2 nights in Nov 2023
Response from Jolene on 23 Nov 2023
Thank you for the great feedback about your stay with us. We are honored by your kind words about our clean rooms. Sincerely, Jolene Prentice GM

10/10 Excellent

Janella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jolene on 23 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jolene on 23 Nov 2023
Thank you for the 10 star review and we look forward to hosting you again soon, Sincerely, Jolene Prentice GM

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor check-in process
Our reservation (confirmed through Hotels.com) wasn't on file at the front desk. As a result, my parents (whose name the reservation was in) were not allowed to check-in until the front desk could sort it out. It turned out to be a systems issue where the Hotels.com reservation wasn't appearing in Lodging's system. This created a significant inconvenience for my parents and me.
Stayed 1 night in Nov 2023
Response from Jolene on 23 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it because we could walk around to the shops.
Stayed 2 nights in Nov 2023
Response from Jolene on 15 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was able to handle our need to have room door close to our car. Check-in was easy with friendly people. The room did not smell of cleaning products (did not trigger asthma). Breakfast choices were surprisingly good including protein choices. Rooms were surprisingly well lit with a variety of bright and dim light sources. Will definitely go back.
Stayed 2 nights in Nov 2023
Response from Jolene on 15 Nov 2023
Thank you so much for your lovely review. We are happy to hear that you enjoyed your stay with us and hope to have the opportunity to welcome you again in the future. Sincerely, Jolene Prentice GM

10/10 Excellent

Mareen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The suite in the basement of building is very comfortable and roomy. Room is clean and convenient to shopping.
Stayed 1 night in Nov 2023
Response from Jolene on 15 Nov 2023
Thank you for the great feedback about your stay with us. We are honored by your kind words about our clean rooms. Sincerely, Jolene Prentice GM

4/10 Poor

Kevin

Stayed 2 nights in Nov 2023
Response from Jolene on 29 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
. Heater not working properly. But lady at desk wrote it down to be looked at. Have dtayed here several times. Convenient to walk to shops.
Stayed 1 night in Nov 2023
Response from Jolene on 15 Nov 2023
Thank you for the 10 star review and for the great feedback about your stay with us, we appreciate your concerns. Sincerely, Jolene Prentice GM

2/10 Terrible

Angie

Stayed 2 nights in Oct 2023
Response from Jolene on 15 Nov 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice place to stay. It was clean, bed was comfortable, plenty of linens. I only wish there would have been glass coffee cups, so as to avoid using styrofoam.
Stayed 2 nights in Oct 2023
Response from Jolene on 28 Oct 2023
Thank you for the great feedback about your stay with us. We are honored by your kind words about our clean rooms and comfortable bed. Sincerely, Jolene Prentice GM

10/10 Excellent

BUTLER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jolene on 28 Oct 2023
Thank you for the 10 star review and we look forward to hosting you again soon, Sincerely, Jolene Prentice GM

8/10 Good

Crissy

Travelled with partner
First impression was very nice. Spacious room! The room came with a kitchenette. Absolutely no basic accommodations. No napkins, utensils, microwave accessories or kitchen sink accessories. Not even any creamer for the self serve coffee. I will not be returning.
Stayed 2 nights in Oct 2023
Response from Jolene on 28 Oct 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

8/10 Good

Doug

Travelled with family, Travelled with group
Liked: Cleanliness
Likes: Clean and well kept. Dislikes: end rooms next to the road was loud all night from traffic. Water pressure low. Complementary breakfast was very disappointing considering the rooms were so expensive.
Stayed 4 nights in Oct 2023
Response from Jolene on 28 Oct 2023
Thank you for the review and for the great feedback about your stay with us, we appreciate your concerns. Sincerely, Jolene Prentice GM

4/10 Poor

Timmy

Disliked: Cleanliness, staff & service
Whites
First we had to run around to get a key to the room. We never seen any employees. Then in a note on the desk said for us to clean out our trash and dirty towels. Take them to the lodge. Not very happy. Over priced for what we got.
Stayed 2 nights in Oct 2023
Response from Jolene on 16 Oct 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

kelly Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone is very friendly the hotel is very clean so close to shopping love this place!
Stayed 3 nights in Oct 2023
Response from Jolene on 16 Oct 2023
Thank you for the great feedback about your stay with us. We are honored by your kind words about our friendly staff and clean rooms. Sincerely, Jolene Prentice GM

8/10 Good

Dwight

Stayed 1 night in Oct 2023
Response from Jolene on 16 Oct 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying Berlin and area
Hotel check in was a drive away from actual hotel. Not an issue for us but could be if on site assistance should be needed Room was rather small but clean.
Stayed 3 nights in Oct 2023
Response from Jolene on 14 Oct 2023
Thank you for the 10 star review and we look forward to hosting you again soon, Sincerely, Jolene Prentice GM

2/10 Terrible

j

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 3 nights in Oct 2023
Response from Jolene on 14 Oct 2023
Thank you for staying with us and we look forward to hosting you again, Sincerely, Jolene Prentice GM

10/10 Excellent

Barbara

Stayed 2 nights in Sep 2023
Response from Jolene on 28 Oct 2023
Thank you for the 5 star review and we look forward to hosting you again soon, Sincerely, Jolene Prentice GM

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is perfect for shopping in Berlin. The cute heart shaped jacuzzi in the room provided relaxation. Having a separate bedroom was convenient. The breakfast choices were fine, cereal, Jimmy Dean sandwiches, yogurt. The room was clean but since in basement needed Lysol to combat that musty smell. Some of the lamps were oddly connected with an extension cord. Overall good, but remember you are going down 12 steps to this king suite so pack lightly!
Stayed 1 night in Sep 2023
Response from Jolene on 14 Oct 2023
Thank you for the great feedback and your review. Sincerely, Jolene Prentice GM