Mineola Hotel Guide - Pet Friendly Hotels in Mineola, Texas

"I was not able to stay because they could not check me in they were in middle of an audit and had to wait no specific time given to check in and had paid reservations and no refund……"

"Not as new as photos made it look - at all. This is an old motel. Also, not as large as pictures. Overall, pretty run down for the Best Western name. Not what I expected from Best Western - the reason I trusted it. More in line with an outdated Super 8. The only part I would give 5 star is the back lit vanity mirror which was spotless too. Tub had no traction and was super slick. Shower curtain was white and a little dingy. Bedding was white and looked old and dingy. The pillows on the king bed were about 12" square (2 per person). King beds need king pillows - or at least 4 standard minimum. These tiny pillows were crazy. Roll over, and you fall off the pillow. Door had an old rusted chain security lock. Carpet was blue and hid the dirt but had a dirty "feel" to it. No "do not disturb" sign. I noticed one person had put a home-made sticker on their door for that. Outside: 2-story "motel". Concrete cracked and stained. Everything needs a good pressure wash and things in general need an update that just paint won't fix. Paid $350 per night for a normally $80 room (about what its worth) because of special event weekend every month they jack up the prices. At check-in, although friendly, they said if you want more towels, etc. you have to come get them because "we are short staffed"."

"The pool was not open it had sludge knee deep in the deep end, all of the ice machines and the vending machines were all boarded up the main office was full of trash and hotter than hayties"

"The room was very comfortable. The shower needs a little more water pressure, or a different showerhead. The toilet did run a little during the night as well."

"It was ok but no ice machine "