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Checked in and out within 15 minutes. King suite smelled like an ash tray and not acceptable for a non smoking room. Not booking this location again. On site staff apologetic and cancelled stay. They handled it well.
This hotel has been our go to for the past 3yrs. Kids love the pool and we are close to family. This time we got a room RIGHT OUTSIDE the pool area!! That was a great thing for us- swam a lot!! We tried to us the vending machine for swim goggles and they got stuck. The staff out front worked with us and got us some googles!!
We had a great couple of days as a mom and me staycation. The water park area what great! I love that the pool is no deeper than 3ft6in. My 9 year old is tiny for her age and it was great she could swim and do the slide so easily.
The only downfall to no fault of the hotel itself was the teens running down the halls very late. Almost till midnight.
The staff was so friendly and helpful with anything we needed! We will definitely come back for another staycation…maybe not over spring break though! 😂
About $50-$60 pricier than neighboring hotels. You’re paying for the pool area, which is entertaining for under 10 yr olds. Otherwise, the hotel is worn down. Several of our bath and pool towels were unraveling, hallways reek of cigarette smoke. Onsite restaurant had sizable menu. Food was better than expected.