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"Our stay at the Grand Hotel Europa Palace in Sorrento was fantastic. The location is ideal—just steps from the center of town and about a five-minute walk to the train and bus station. The ferry is a bit farther and requires going down to the base of the cliff, but there’s a lift near the marina that makes it much easier. What truly sets this hotel apart is the staff. Everyone—from the front desk to the porters to housekeeping—was incredibly kind and welcoming. A special thank you to Lucchia, one of the room attendants, who was especially lovely. The breakfast team was also excellent, including the gentleman in the white tux, the woman and two younger staff members, and the omelette chef. One of the front desk staff even told us she would miss us when we left, which says it all. The views are stunning—overlooking the Gulf of Naples with Mount Vesuvius in the distance. Having a drink at the bar with that view was unforgettable. The pool requires several staircases to reach, and the water was quite cold during our stay. The sea was also very cold, and windy conditions made swimming difficult at times. We visited Positano and Amalfi, but Sorrento was our favorite—great vibe, shopping, and restaurants. The Grand Hotel Europa Palace sits right in the middle of it all. You come for the views, but the staff make it feel like home. We can’t wait to return."

"Everything was perfect. Excellent hotel. Good breakfast. Staff really friendly"

"A beautifully appointed property with all the amenities right at easy reach. The restaurant is fantastic, but not for the casual diner. You'll be there a while. If you need a simple meal, the rooftop is good, and there are options within a block."

"Wonderful hotel with an excellent view of the sea. The staff was exceptional and the breakfast was excellent. I would highly recommend staying here and will be back when in the area. The location was very walkable and close to catch a ferry, the trail of the lemons, restaurants, and the beach was right outside the hotel."

"Staff"

"The breakfast is great and the view to die for! The balcony view is the typical post card! Highly recommended!"

"The hotel, and the rooms were very clean and in great conditon. They had great amenities too. Everyone was very nice and helpful. Breakfast is excellent, lots of choices like eggs, yougurt, ham, cheese and many different cakes. It is also walking distance to Sorrento and lots of restaurants. The only con is that the beds were really hard. Other than that it's excellent. "

"The hotel is impeccable. The room was clean and spacious. No complaints about the property. However, is important to consider that is up in one of the hills. You can walk down to the town but it’s hard to climb back up. There is no sidewalk and the road is busy with buses, cars, motorcycles, etc. That is Amalfi so do your research. Breakfast was bread, cold cuts, yogurts and coffee. They had hard boiled eggs too. They said they are not allowed to cook. So be prepared for that. There are a few restaurants walking distance but they close from 3pm-7pm. That is Amalfi and Italy for you. The owners are polite except for the most senior guy. We saw him slap a guest in the hand for trying to make a sandwich and putting it in the toaster oven. I got yelled at for accidentally taking a banana out of the breakfast area. The other guys who I assume are his sons were polite and helpful but be careful with that older guy."

"Amazing breakfast, 6 star service all around, the views are breathtaking, the rooms are very clean and well serviced."