Benalmádena Hotel Guide - Mirador Princess hotels in Benalmádena, Spain.

"Asked to speak to Manager 3 times and was told speak to someone else. Not good when the Manager cant be bothered with the customers"

"It did start well, overall experience was really good until we changed rooms. We checked out at 11and were told that someone will give us a ring once new room is ready. We got a phone call 2 hrs later and were told we can come to get keys anytime. Got there an hour later, picked up a keys and suitcases from storage room and walked to the room, at the farest end of the hotel. When we opened first door leading to the hallway, we saw lots of unfinished plastering work with cables coming out of the wall but the actual room was ok, just found room numbers still at the bathroom worktops, like the room wasn't completely finished yet. Went down to reception to let them know about it and to ask to clear building materials from hallway. They seemed helpful and told us it will be cleaned on the same day. We went out for a lunch outside the hotel and then spent some time at the rooftop terrace. When we got back to the room, hallway was cleaned but door's key didn't work so had to go back to the reception. They told me they tried to phone me as wanted to advise me about possible noise. They activated room key again, tried to phone traders to confirm that work was finished but couldn't get through. We went back to the room and got ready for a dinner when they called us at 9pm saying we need to move to different room as building work will continue next day, no room upgrade or any other form of compensation for the hassle caused by all this situation. Not a premium experience"

"The service was great, clean and breakfast was very good"

"Really good breakfast. Staff were very friendly and helpful. "

"Food was good"

"Hotel in a good position Rooms all suites very clean Food excellent plenty of choice Staff friendly and polite "

"Great location for lots of restaurant options and beach access. Rooms could use a little upgrade but were very clean and comfortable. Nice welcome drinks and buffet breakfast was lovely. Easy location to get a taxi to main sights and attractions. Would stay again "

"A decent hotel with friendly, helpful front desk staff. A 24hr shuttle service to the airport is advertised which doesn’t exist and was the reason booking this location so we could easily get to the airport at 3am."

"Did not use the meal plan, just pid as required when we ate there Food was excellent."