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Phoenix Seagaia Ocean Tower

4.5 star property
Luxury resort connected to the convention centre in Miyazaki with 7 restaurants

Choose dates to view prices

Photo gallery for Phoenix Seagaia Ocean Tower

Hot tub, body treatments, aromatherapy, Thai massages, body wraps
2 bars/lounges
Club Twin Room, Multiple Beds, Non Smoking, Executive Level
Aerial view
Indoor pool, seasonal outdoor pool
Phoenix Seagaia Resort, near Sheraton Grande Ocean Resort, is a luxury family-friendly haven offering a golf course and driving range. Treat yourself to spa treatments like aromatherapy or a massage at the onsite wellness center. With 7 restaurants on site serving everything from Italian cuisine to brunch and dinner options plus activities such as horseback riding, you'll have endless ways to unwind.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
The current price is €108
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 112 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 169 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 169 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 71 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
2 bathrooms
Hairdryer
  • 300 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Corner Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 146 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Triple Room, Ocean View

Club Triple Room, Ocean View

Club Triple Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 176 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 109 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds
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About the area

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.2 km
  • Florante Miyazaki - 7 min walk - 0.7 km
  • Tom Watson Golf Course - 11 min walk - 1.0 km
  • Phoenix Country Club - 4 min drive - 1.9 km
  • Aeon Mall Miyazaki - 6 min drive - 5.4 km

Getting around

  • Miyazaki Station - 21 min drive
  • Miyazaki (KMI) - 28 min drive

Restaurants

  • ‪Club Lounge at Sheraton - ‬1 min drive
  • ‪巨浪（ちゅいらん） - ‬5 min drive
  • ‪英国式庭園 - ‬3 min drive
  • ‪宮崎つうせん - ‬5 min drive
  • ‪風待ちテラス - ‬1 min walk

About this property

Phoenix Seagaia Ocean Tower

Luxury family-friendly resort near Phoenix Seagaia Resort
At Phoenix Seagaia Ocean Tower, you can look forward to a golf course, an indoor public bath (no minerals) and a corner/local shop. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. For some rest and relaxation, visit the hot tub, and indulge in a body wrap, aromatherapy or a massage. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Enjoy the health club, as well as activities such as horse riding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a shopping centre on-site.
Other perks at this resort include:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and 3 indoor tennis courts
  • A round-trip airport shuttle (surcharge), a children's club (surcharge) and multilingual staff
  • Guest reviews say great things about the first-rate property condition
Room features
All 734 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • TVs with premium channels
  • Mini fridges, free infant beds and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」
  • 米九（こめきゅう）

Things to do

  • 10 outdoor tennis courts
  • 3 indoor tennis courts
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping centre
  • Tennis lessons

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from July to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Does Phoenix Seagaia Ocean Tower have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Phoenix Seagaia Ocean Tower?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at Phoenix Seagaia Ocean Tower on 31 Aug 2025 start from €108.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phoenix Seagaia Ocean Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Seagaia Ocean Tower?

Self-parking is free at this property.

What time is check-in at Phoenix Seagaia Ocean Tower?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Phoenix Seagaia Ocean Tower?

Checkout is at 11 AM.

Does Phoenix Seagaia Ocean Tower provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phoenix Seagaia Ocean Tower located?

This family-friendly Miyazaki resort is located by the ocean, within 1 mi (2 km) of Phoenix Seagaia Resort, Florante Miyazaki and Phoenix Country Club. Tom Watson Golf Course and Eda Shrine are also within 1 mile (2 km).

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Phoenix Seagaia Ocean Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1023 reviews
Rating 8 - Good. 242 out of 1023 reviews
Rating 6 - Okay. 54 out of 1023 reviews
Rating 4 - Poor. 20 out of 1023 reviews
Rating 2 - Terrible. 23 out of 1023 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TAICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive, which made my stay very comfortable and pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Yuju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunrise rising over the Pacific Ocean visible from the window of my room was very beautiful.
Stayed 1 night in Aug 2025

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and always smiling. I felt welcomed and treated well. I will come back again for sure!!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard John

Liked: Cleanliness, amenities, property conditions & facilities
The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal Chi Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff so nice
Stayed 1 night in Jun 2025

10/10 Excellent

KUANMANUT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many facilities for your choice like onsen, golf, running, Bicycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamsa Shijas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience do far in Japan
Stayed 1 night in Apr 2025

8/10 Good

Wye Teng

Liked: Cleanliness, amenities
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful comfort

Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs! You will be glad you came here! We’ll be back.
Stayed 1 night in Mar 2025

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Miyazaki

Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!
Stayed 3 nights in May 2025

8/10 Good

Dennis

Liked: Staff & service, amenities
The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

t

Liked: Cleanliness, staff & service, property conditions & facilities
夏休み期間中に利用しました。ナイトプールや花火の打ち上げもありリゾート感満載でした。ただ、喫煙所が少なく、大手コンビニも併設されていないので不便です。
Stayed 1 night in Aug 2025

8/10 Good

Jumpei

Liked: Cleanliness, staff & service, property conditions & facilities
全体的に規模なりのクオリティの高さ。部屋数が多すぎるのでチェックインで40分待ったり、エレベーターでえらく待たされるのは改善の余地あり。
Stayed 3 nights in Aug 2025

10/10 Excellent

YASUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キレイでご飯も美味しい
Stayed 1 night in Aug 2025

8/10 Good

??

Liked: Staff & service
お風呂が高齢者には遠すぎました。
Stayed 1 night in Aug 2025

10/10 Excellent

Ando

Liked: Cleanliness, amenities, property conditions & facilities
レストラン、設備ともにすごく綺麗で大満足でした。
Stayed 1 night in Aug 2025

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事、お部屋、ナイトプール、花火、スタッフの対応とも最高でした。 施設は年数経過していますが、しっかりと手入れされており、近くにあればまたお世話になりたいくらいです。
Stayed 2 nights in Aug 2025

8/10 Good

Hisashi

Liked: Cleanliness, staff & service, amenities
エレベーターがなかなか来ないことを除けばリゾートホテルとして大満足できる施設だと思います
Stayed 2 nights in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
ファミリーにちょうど良い価格
Stayed 1 night in Aug 2025

4/10 Poor

AYANO

Liked: Cleanliness
Disliked: Property conditions & facilities
眺めはとても良く清潔でした。 プールやレストランなどの設備は充実していて、ホテル内で1日過ごせます。 しかし、繁忙期というのもあるかもしれませんが、中層階に宿泊していましたがエレベーター8台もあるのに混雑していて10分以上待って無理やり乗らないといけないのが本当に大変でした。しかも各階に待っている人がいるので、 毎回止まり降りるまでも時間がかかります。 それがとても残念でした。
Stayed 2 nights in Aug 2025

8/10 Good

kazue

Disliked: Cleanliness
スタッフによって対応が違う。とても感じの良い人もいれば、挨拶もしないスタッフもいる。 プールや温泉は良かったです。ビュッフェも 種類が多く満足でした。総合的には、また行きたいと思えるホテルでした。
Stayed 1 night in Aug 2025

8/10 Good

EMI

Liked: Cleanliness, staff & service, amenities
家族で楽しむにはいいと思います。お部屋からの眺め最高でした。またお誕生日近くに泊まったので、ホテルからお部屋にチョコレートのプレゼントがあり、嬉しかったです！出かけるなら車があった方が便利です。歩くには少し遠いです。
Stayed 2 nights in Aug 2025

10/10 Excellent

**

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて伺いましたがとても良かったです！ 部屋からの眺めが最高でした！
Stayed 1 night in Aug 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夏休みだったので、プールに花火が子供達が大満足で、大人も一緒に楽しめました。 レストランも食べたい物がたくさんあり、子供がこぼしてもすぐに対応してくれました。
Stayed 1 night in Aug 2025