Hot Springs Hotel Guide - Moccasin Springs Natural Mineral Spa hotels in Hot Springs, United States of America.

"We frequent Custer, and began staying here last year since they are now open year round. Not all are in a tourist town. The staff is very nice, rooms are beautiful and clean and the breakfast is good as well. We love this hotel and can't imagine staying elsewhere when we're in town. Nice job to management and their team"

"Saturday morning at 8:40am we went to grab breakfast. It was GONE. Literally, no eggs, no potatoes, no breakfast meat, no waffle mix, no coffee cups. Options left were 4 yogurts in the fridge, corn flakes or raisin bran. Although breakfast runs and is "offered" until 9am, we took some accountability and thought we'd just try to wake up earlier the next morning. Sunday morning we set alarms to wake up early enough to get breakfast. Got down to breakfast at 8am, to find the food again, was gone. That's an entire hour before breakfast should be done being served. Most hotels you'll see an attendant to ask for something if you cant find it, or wiping tables down. There was NO ONE, it was fend for yourself. Saturday night the 4 of us got our suits on and went down to the spa. GAG! The water and entire room smelled of mildew. The water was murky. The bottom of the tub felt like a layer of slime. Afterwards I took a shower, went to blow dry my hair and the blow dryer didnt work! My husband called the front desk and asked if they had an extra they could let us use. The employee told him she couldnt find one that worked. OK, so now what?? I needed to blow dry my hair, as we had church the next morning. So i went to the front desk, nobody was there. I rang the bell on the counter, waited a minute. Still nobody, so I rang the bell again. STILL, nobody! So i stepped outside the front doors and there the employee was outside with somebody smoking. Overall, very frustrating stay!"

"Mammoth was conveniently right next door. The hotel was reasonably priced."

"Great place. Nice staff. Clean rooms. Excellent food at the cafe. Right by the river walk, great location. "

"Great Communication!THIS PLACE IS AWESOME!Pictures and description are accurate.The view is the best!Thanks so much for the stay.We would love to come back again."

"Stay away from this hotel! "

"This stay was by far my favorite place. It had all the amenities you could think of. The host was very nice and accommodating. I would 100 % stay there again and my family agrees. My only bad comment was that i couldnt have my senior small, non shedding dog with me. I'm guessing its because of the hosts dog on the property...which i do understand. It was just a bummer i couldnt have my sweet girl with me. "

"We really enjoy staying at this cabin!"

"Room was great for our trip. Ground floor pets. Easy in and out for check in and out. Front desk staff was kind, informative and quick. The indoor pool wasn't the warmest but it's shape and style was very unique. Free on site laundry with nice washers and dryers was incredibly helpful after our long trip. AC could use an upgrade and filter needed replaced. Still worked well enough though. The little quirks were cute; colored trash bags, shapes and style of furniture. In the front office there were books and games to use at your leisure which was nice. We loved the style of the Inn itself. Restaurant next door was a great atmosphere for kids, grab and go kinda food was good and not too pricey. Overall would love to come back for a visit when its a bit warmer to use the outdoor pool also. "