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Reviews of Premiere Classe Grenoble Nord - Moirans

Premiere Classe Grenoble Nord - Moirans
146 Rue des Etangs, Moirans, Isere

Reviews

6.4
Rating 10 - Excellent. 39 out of 365 reviews" "
Rating 8 - Good. 131 out of 365 reviews" "
Rating 6 - Okay. 93 out of 365 reviews" "
Rating 4 - Poor. 61 out of 365 reviews" "
Rating 2 - Terrible. 41 out of 365 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

joanna

Liked: Staff & service
Disliked: Room comfort
Adequate
The mattress was thin and uncomfortable. Thin pillows.
Stayed 1 night in Oct 2021
Response from PC on 28 Oct 2021
Nous vous remercions d'avoir pris le temps de donner votre avis suite à votre séjour et espérons vous accueillir à nouveau très prochainement afin que vous puissiez constater les améliorations apportées.

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Handy near the motorway
Stayed 1 night in Nov 2020
Response from PB on 25 Nov 2020
Nous vous remercions d'avoir pris le temps de donner votre avis suite à votre séjour et pour les remarques positives que vous avez laissées. Nous espérons vous accueillir à nouveau très prochainement.

6/10 Okay

Denise

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
After-hours checking-in system that doesn't work!
Impossible to check in on the automatic checking-in machine, as I arrived after 9pm. Having been told, when I called earlier, that as I had paid for the room online, all I would need to do was to pay the 99cts 'city tax' with my credit card in the machine .. not possible! It kept refusing payment! By the time someone eventually came to help me, after I'd phoned the emergency number, I was near to tears! Tired and frustrated at the stupid system that doesn't work ..having stood by the machine for nearly an hour, trying to get my room key, which I had already paid for!
Stayed 1 night in Aug 2020
Response from PB on 1 Sept 2020
Nous vous prions de bien vouloir nous excuser pour la gêne occasionnée. Nous espérons néanmoins vous accueillir à nouveau prochainement afin que vous puissiez vérifier les améliorations apportées.

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from PB on 18 Mar 2020
Nous vous remercions d'avoir pris le temps de donner votre avis suite à votre séjour dans notre établissement et pour les remarques positives que vous avez soulignées et nous espérons vous accueillir à nouveau très prochainement. Cordialement. La réception.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place needs a good clean It’s desperate for an overhaul Unpleasant smell Cold The thins pillows I have ever seen - an excuse for a pillow We slept terribly Glad to get away and get a shower at our destination
Stayed 1 night in Dec 2019
Response from PB on 3 Jan 2020
Nous vous remercions d'avoir pris le temps de donner vos impressions. Nous sommes déçus que votre séjour ne vous ai pas donné entière satisfaction. Néanmoins, nous espérons vous accueillir de nouveau pour que vous constatiez les améliorations et changements apportés.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
A utilitarian hotel, does.the job well. Bed was comfy, but not a lot of space in the room. There is a restaurant in the hotel next door for food, but not much else close by unless you have a car. Easy to find though, and easy to get to Grenoble from.the hotel.
Stayed 1 night in Jun 2019
Response from PB on 18 Jun 2019
Bonjour, nous vous remercions pour les points positifs que vous avez soulignés suite à votre séjour dans notre hôtel de Moirans et espérons vous accueillir à nouveau très prochainement. Cordialement.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Great simple place to stop over, great value

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2017

6/10 Okay

Wendy

Disliked: Cleanliness
Cheap and easy but smelly!
These hotels are budget so you don't expect much ehen you get there! Location is good for the airport it's about a 20 min drive. Room was ok but smelt of cigarettes which wasn't pleasant but otherwise ok.

8/10 Good

Ruth, Bath, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but that's what you expect.
Basic, but that's what you expect. This is one of the older Premiere Classe with the third bunk overhead. Still comfortable and clean, powerful shower. So OK.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good enough
Needed a cheap hotel near the airport and this did just fine. Functional room. Clean enough and comfortable enough. Wouldn't want to spend any more time here than for sleeping. Quiet area at night but noise from other guests doors was loud at night and first thing - this is an airport hotel so used at all hours. No reception but a machine and yet this worked brilliantly.

2/10 Terrible

Sara

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las imágenes son engañosas
Stayed 1 night in Feb 2024
Response from PC on 3 Mar 2024
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

4/10 Poor

Sandra

Stayed 1 night in Jan 2024
Response from PC on 27 Jan 2024
Bonjour, nous sommes désolés que votre séjour ne vous ai pas donné entière satisfaction mais nous espérons néanmoins vous accueillir à nouveau pour que vous puissiez constater les améliorations apportées. Cordialement.

4/10 Poor

Florence

Disliked: Cleanliness, property conditions & facilities
Cheveux retrouvés sur lavabo, toilettes pas très propres et la climatisation réversible ne fonctionnait pas. Nous avons utilisé le radiateur électrique mais il ne chauffait pratiquement pas la pièce…
Stayed 1 night in Jan 2024
Response from PC on 19 Jan 2024
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

8/10 Good

Chistian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PC on 10 Jan 2024
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon

2/10 Terrible

Michel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PC on 1 Jan 2024
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

4/10 Poor

Jérôme

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PC on 1 Jan 2024
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

8/10 Good

Jullien

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from PC on 1 Jan 2024
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon

8/10 Good

Florian

Business traveller
Stayed 1 night in Dec 2023
Response from PC on 17 Dec 2023
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon

4/10 Poor

Gérard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from PC on 10 Dec 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

2/10 Terrible

FAVRE

Stayed 2 nights in Nov 2023
Response from PC on 1 Jan 2024
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

2/10 Terrible

FAVRE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Les chambres ne sont pas lavées Le sol est degueulasse Il y a des punaises vertes qui volent dans les chambre et des insectes rouges à carapace sur les couverture d’une lit. Nuit horrible à fuir
Stayed 2 nights in Nov 2023
Response from PC on 26 Nov 2023
Nous vous remercions d'avoir pris le temps de répondre à notre enquête et sommes navrés que votre séjour ne vous ai pas donné entière satisfaction. Nous espérons néanmoins vous accueillir à nouveau afin que vous puissiez constater les améliorations apportées.

2/10 Terrible

Manon

Stayed 1 night in Nov 2023
Response from PC on 26 Nov 2023
Nous vous remercions d'avoir pris le temps de répondre à notre enquête et sommes navrés que votre séjour ne vous ai pas donné entière satisfaction. Nous espérons néanmoins vous accueillir à nouveau afin que vous puissiez constater les améliorations apportées.

4/10 Poor

FAVRE

Business traveller
Il y avait 7 punaises dans ma chambre La salle de bain nnavait pas été lavé et la chambre pas balayée les punaises mortes étaient sur le sol le 2eme jour Propreté à revoir
Stayed 2 nights in Nov 2023
Response from PC on 26 Nov 2023
Nous vous remercions d'avoir pris le temps de répondre à notre enquête et sommes navrés que votre séjour ne vous ai pas donné entière satisfaction. Nous espérons néanmoins vous accueillir à nouveau afin que vous puissiez constater les améliorations apportées.

2/10 Terrible

elodie

Stayed 2 nights in Nov 2023
Response from PC on 12 Nov 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

4/10 Poor

Cheick

Disliked: Cleanliness, property conditions & facilities, room comfort
Séjour en saleté land
Propreté nulle Le lit était just fait, sinon le sol était jonché de poussière et d'insecte mort. J'ai même pris des photos... Ni à faire, ni à refaire
Insecte mort devant la porte.
Sol poussiéreux
Sol collant, serpillière non passée
Stayed 1 night in Oct 2023
Response from PC on 29 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

2/10 Terrible

Matthieu

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Inadmissible
Odeur de cigarette imprégniée dans les murs et jusqu’en les draps… Propreté intolérable pour un hotel (ne pas regarder sous les lits, toilettes) Je donne jamais d’avis négatif mais là il est important de souligner le problème. Inadmissible d’avoir ce type de service en 2023
Stayed 1 night in Oct 2023
Response from PC on 24 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

10/10 Excellent

Virginia

Stayed 1 night in Oct 2023
Response from PC on 12 Nov 2023
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Propreté laisse a désirée...
Stayed 1 night in Oct 2023
Response from PC on 22 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

8/10 Good

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Chambre sales, bruyante beaucoup d'ouvriers passent la semaine sur place, hôtel en rénovation, peut-etre une amélioration dans le future. Équipes au top restaurant sur place.
Stayed 1 night in Oct 2023
Response from PC on 22 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

4/10 Poor

Antoine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre d’hôtel qui plaît au punaises
Chambre dégoûtante, des punaises mortes au sol et des insectes partout dans la chambre, des draps troué et avec des taches
Stayed 1 night in Oct 2023
Response from PC on 22 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

6/10 Okay

Loic

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
L'hotel est vieillissant et mal entretenu même s'il s'agit d'un premiere classe, il faudrait une bonne rénovation des chambres.
Stayed 1 night in Oct 2023
Response from PC on 22 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

4/10 Poor

Philippe

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Pas très propre, surtout à l'extérieur
Stayed 1 night in Sep 2023
Response from PC on 22 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

2/10 Terrible

Franck

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cela aurait convenable si la chambre aurait été un minimum propre
Stayed 1 night in Oct 2023
Response from PC on 22 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

8/10 Good

Jean-Marie

Stayed 1 night in Oct 2023
Response from PC on 24 Oct 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

8/10 Good

Philippe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from PC on 27 Sept 2023
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon.

2/10 Terrible

Isabelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes restés 30mn ds cette chambre qui sentait le tabac froid ou autre chose....
Stayed 1 night in Sep 2023
Response from PC on 27 Sept 2023
Thank you for sharing your point of view. We are very sorry that our services did not meet all your expectations. We are very attached to the comfort and well-being of our guests and especially to their satisfaction with our services. Do not hesitate next time to contact us to let us know your needs and we will intervene.

8/10 Good

Christelle

Liked: Staff & service, property conditions & facilities, room comfort
Seul soucis rencontré, pas de restauration samedi soir. On m'a suggéré un qui était ouvert. J'y suis allée mais je n'ai commandé que le plat principal car trop cher
Stayed 2 nights in Sep 2023
Response from PC on 27 Sept 2023
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon.

6/10 Okay

CHANTRE

Stayed 1 night in Sep 2023
Response from PC on 24 Sept 2023
We thank you for taking the time to respond to our satisfaction survey and for the good comments you left. See you soon.

8/10 Good

Brigitte

Stayed 1 night in Sep 2023
Response from PC on 18 Sept 2023
Bonjour, nous vous remercions d'avoir pris le temps de répondre à notre enquête de satisfaction et pour les bons commentaires que vous avez laissés. A très bientôt.

8/10 Good

Dominique

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from PC on 3 Sept 2023
Nous vous remercions d'avoir pris le temps de répondre à notre enquête de satisfaction et pour les bons commentaires que vous avez laissés. A très bientôt.

10/10 Excellent

Amelie

Stayed 1 night in Jul 2023
Response from PC on 30 Jul 2023
Nous vous remercions d'avoir pris le temps de répondre à notre enquête de satisfaction et pour les bons commentaires que vous avez laissés. A très bientôt.

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to complete our satisfaction survey and for the positive comments you left. See you soon.

10/10 Excellent

lievaux

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to complete our satisfaction survey and for the positive comments you left. See you soon.

6/10 Okay

Gal

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to respond to our survey. We are sorry that your stay did not give you complete satisfaction. Nevertheless, we hope to welcome you again to see the improvements made.

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to complete our satisfaction survey and for the positive comments you left. See you soon.

4/10 Poor

stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to respond to our survey. We are sorry that your stay did not give you complete satisfaction. Nevertheless, we hope to welcome you again to see the improvements made.

4/10 Poor

Eddy

Disliked: Property conditions & facilities
Fenêtre qui ferme pas du coup on entend tout ce qui se passe à l extérieur (machine à laver, les gens qui parle et fume sur les coursives
Stayed 4 nights in Jun 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to respond to our survey. We are sorry that your stay did not give you complete satisfaction. Nevertheless, we hope to welcome you again to see the improvements made.

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel correcte
Stayed 3 nights in Jun 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to complete our satisfaction survey and for the positive comments you left. See you soon.

10/10 Excellent

Jerome

Stayed 1 night in May 2023
Response from PC on 19 Jul 2023
Thank you for taking the time to complete our satisfaction survey and for the positive comments you left. See you soon.