2/10 Terrible
Suzanne S.
20 Jul 2024
Disliked: Cleanliness
Terrible
I don’t provide negative feedback lightly, however on this occasion it’s necessary.
We arrived to check in to find the electric was turned off, meaning the fridge and freezer were warm, this also meant the food we had bought all melted and had to be thrown out.
The house was dirty and blatantly had not been cleaned before our arrival. There was mould around the taps, mud covering the tiles outside, the pillow were yellow with sweat stains and there were more cobwebs than in my garage!
We then found we had no water, well limited. It would run for 30 seconds cold, then completely stop. We notified the managing company who said they’d look into it. They told us it was an issue covering the area and would be rectified asap. We found out after 5 days of living like this it wasn’t the area but a broken filter at the house. This was fixed by a plumber but as I say, after 5 days of 30 second cold showers.
We also found the cooker would blow out all the electricity when turned on. This was checked by an electrician after 4 days and we were told it was broken and could not be fixed. This meant we had to eat out every night. We had booked the villa to spend time at the house eating together and cooking together.
There was no wardrobe in the main bedroom.
The air con unit leaked water so had a jug under it catching the water which we had to empty every hour.
The crockery was dirty and mismatched.
The house was not fit to be rented out as a holiday home. Sorry.
Suzanne S.
Stayed 7 nights in Jul 2024