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"Room 527 had smell in the bathroom it was coming from the sink.and not from the floor that we reported. The main door you could not put the inside door lock on Reported to the cleaner Also they need better pillows Everything else was excellent "

"Lovely friendly, clean hotel with great amenities for the price. Will definitely stay again"

"Yes the hotel may be a little worse for wear but it is very clean. The best feature by far is the friendly staff. So helpful. Same in the city, so friendly. Literally 5 minute walk from the train station to reception. "

"Fab hotel, clean comfortable stylish rooms, great staff, friendly and helpful, location was excellent too! "

"We have stayed here a number of times, as our daughter goes to the Uni of Liverpool and it is near her accommodation. Brilliant that she can come and join us for breakfast too. We realise now that the first time we stayed we must have had an upgrade as the rooms since haven’t been as nice. It is of no consequence though and it is always our first choice. Lovely staff, lovely breakfast and nothing at all to fault. "

"Everyone was super friendly. Room and facility very clean. Neighborhood is walkable with many restaurants and things to do nearby. "

"Great location for walking into town, the walls and river. Secure car park. Hotel is comfortable and all that you’d expect. Friendly and helpful staff. Nice atmosphere. Can get busy at times at breakfast. "

"Lovely hotel with so much character and stunning banqueting room"

"Great "