Take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe at The Shaza. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Shanzu, a neighbourhood in Mombasa, is home to The Shaza. Nyali Beach and Haller Park reflect the area's natural beauty and area attractions include Wild Waters and Mamba Village. Looking to get your feet wet? Snorkelling and windsurfing adventures can be found near the property. Visit our Mombasa travel guide
Guests at this beach aparthotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills. Each apartment boasts a jetted bath and offers free wired Internet and a kitchen. Conveniences include a fridge and a microwave, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The Shaza offers 52 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. LED televisions come with premium satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges and microwaves. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Free buffet breakfast available daily 6 AM to 9:30 AM
2 bars/lounges
A coffee shop/cafe
A restaurant
Limited room service
Bathroom
Dressing gowns
Free toiletries
Hair dryer (on request)
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
LED TV with premium satellite channels
Outdoor areas
Balcony/patio
Barbecue grill
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Meeting rooms
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
No lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Daily housekeeping
Free bottled water
Free daily newspapers
Iron/ironing board on request
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Billiards/pool table
Children's pool
Snorkelling nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
5 buildings
5 floors
52 units
Garden
Soundproofing
Policies
Check-in
Check-in start time: 11:00 AM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 30.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Property is also known as
Shaza Apartment Mombasa
Shaza Apartment
Shaza Mombasa
The Shaza Mombasa
The Shaza Aparthotel
The Shaza Aparthotel Mombasa
Frequently asked questions
Does The Shaza have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is The Shaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Shaza?
Self-parking is free at this property.
What time is check-in at The Shaza?
Check-in start time: 11:00 AM; check-in end time: 10:00 PM.
What time is check-out at The Shaza?
Checkout is at 10:00 AM.
Does The Shaza provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 30.00 per vehicle applies.
Where is The Shaza located?
This family-friendly Mombasa aparthotel is located in Shanzu, within 3 mi (5 km) of Bamburi Beach and Mombasa Go-Kart. Haller Park and Mtwapa Mall are also within 6 miles (10 km).
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Reviews
The Shaza Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
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Rating 8 - Good. 0 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
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Reviews
2/10 Terrible
Verified traveller
15 Jun 2019
This hotel is a fraud and with the cooperation and support of Expedia is stealing people's money. I booked and paid for a stay. Only upon arrival, the hotel refused the booking claiming they had no knowledge of the reservation and if fact no contract with Expedia. Now Expedia refuses to refund my money.