Hilton Skanes Monastir Beach Resort

Property class: 5 and above

Choose dates to view prices

A free breakfast buffet, a swim-up bar and a terrace are just a few of the amenities provided at Hilton Skanes Monastir Beach Resort. This resort is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Indulge in a body wrap, hydrotherapy and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature a poolside location and more. Yoga classes and fitness classes are offered at the 24-hour gym; Hilton Skanes Monastir Beach Resort also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with 2 bars and conference space.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is €91
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 2 Double Beds, Balcony

A modern hotel room with two beds, a seating area, a desk, and a large mirror.

Room, 2 Double Beds, Balcony

7.2 out of 10
Good
(5 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Sea View

A balcony with a view of the beach and palm trees.

Deluxe Room, 2 Double Beds, Balcony, Partial Sea View

  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony, Garden View

A modern hotel room with two beds, a seating area, a desk, and a large mirror.

Room, 2 Double Beds, Balcony, Garden View

  • Garden view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony

Room

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Sea View

A modern hotel room with a large bed, a desk, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed, Balcony

A balcony with wicker chairs and a table, overlooking a swimming pool and buildings.

Deluxe Suite, 1 King Bed, Balcony

  • Partial sea view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Front)

A balcony with two chairs and a table, overlooking a beach and a hotel building.

Deluxe Room, 1 King Bed, Balcony (Front)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed, Balcony (Sea Front)

A balcony with two chairs and a table, overlooking a beach and a hotel building.

Deluxe Suite, 1 King Bed, Balcony (Sea Front)

  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Partial Sea View

A balcony with a view of a pool and a tennis court, furnished with chairs and a table.

Suite, 1 King Bed, Balcony, Partial Sea View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Balcony, Partial Sea View

A balcony with a view of the beach and palm trees.

Suite, Multiple Beds, Balcony, Partial Sea View

  • Ocean view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Balcony

Room

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds (Hilton)

A modern hotel room with a large bed, a desk, and a balcony with a view.

Family Room, Multiple Beds (Hilton)

  • 68 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony

A balcony with a glass railing overlooking a pool area with palm trees and lounge chairs.

Suite, 1 King Bed, Balcony

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Balcony

A balcony with a glass railing, a palm tree, and a view of a grassy area.

Suite, Multiple Beds, Balcony

  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony, Garden View

Room

Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Pool View

A hotel pool area with lounge chairs, umbrellas, and palm trees.

Suite, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony (Sea Front)

A balcony with two chairs and a small table, overlooking a pool and resort area.

Suite, 1 King Bed, Balcony (Sea Front)

  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Balcony (Sea Front)

Living area

Suite, Multiple Beds, Balcony (Sea Front)

  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony (Five Feet Fitness)

Room

Room, 1 King Bed, Balcony (Five Feet Fitness)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 2 Double Beds, Kitchenette

Room

Presidential Suite, 2 Double Beds, Kitchenette

  • Sea view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Partial Sea View

Room

Deluxe Room, 2 Queen Beds, Balcony, Partial Sea View

7.6 out of 10
Good
(10 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Balcony (Front)

A rooftop pool area with multiple pools, lounge chairs, and umbrellas.

Deluxe Room, 2 Queen Beds, Balcony (Front)

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Balcony

Room

Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Balcony (Sea Front)

A balcony with two chairs and a small table, overlooking a pool and resort area.

Suite, 2 Queen Beds, Balcony (Sea Front)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Balcony, Sea View

A balcony with a glass railing overlooking a pool area with palm trees and lounge chairs.

Suite, 2 Queen Beds, Balcony, Sea View

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Balcony

A modern hotel room with a white desk, a blue chair, a round mirror with a gold frame, and a bedside lamp.

Suite, Multiple Beds, Balcony

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet
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About the area

Located in Skanes, a neighbourhood in Monastir, Hilton Skanes Monastir Beach Resort is in the entertainment district and on a private beach. Presidential Palace of Bourguiba and Monastir Museum of Folk Arts & Traditions are cultural highlights, and some of the area's activities can be experienced at Flamingo Golf Course and Marina Monastir. Travelling with kids? Consider Spring Land, or check out an event or a game at Stade Mustapha Ben Jannet.
View more Resorts in Monastir
Map
Zone Touristique Dkhila, Monastir, Monastir Governate, 5000

What's nearby

  • An arched stone structure with a view of a fortified building in the background.
    Ribat of Monastir
    16 min drive - 14.1 km
  • A beach with clear turquoise water, a sandy shore, and a large rock formation in the sea.
    Sousse Beach
    20 min drive - 17.7 km
  • beach near Karting Monastir
    18 min walk - 1.6 km
  • beach near Skanes
    5 min drive - 2.6 km
  • Monastir Beach
    16 min drive - 14.4 km

Getting around

  • Les Hôtels Station
    17 min walk
  • Monastir (MIR-Habib Bourguiba Intl.)
    8 min drive

Restaurants

  • Café Dar Zmen
    5 min drive
  • Shems Holiday Village Lobby Bar
    4 min drive
  • Shems Holiday Village
    4 min drive
  • Sahara Beach Restaurant
    14 min walk
  • Restaurant El Campo (Sahara beach)
    14 min walk

About this property

Hilton Skanes Monastir Beach Resort

  • Luxury family-friendly resort remodelled in 2023 and located in Skanes
  • A free breakfast buffet, a swim-up bar and a terrace are just a few of the amenities provided at Hilton Skanes Monastir Beach Resort. With a private beach, sunloungers and beach volleyball, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, hydrotherapy or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature a poolside location and more. Yoga classes and fitness classes are offered at the 24-hour gym; Hilton Skanes Monastir Beach Resort also has a coffee shop/cafe, a garden and dry cleaning/laundry services. In addition to 2 bars and conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and an indoor pool, along with a waterslide, sunloungers and a lifeguard on site
    • Free self-parking
    • An outdoor tennis court, concierge services and ATM/banking services
    • Meeting rooms, a banquet hall and air hockey
  • Room features
  • All 346 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and desk chairs.
  • Other amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
    • Bathrooms with heated floors and showers
    • 55-inch LCD TVs with digital channels
    • Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

  • All-inclusive room rates at Hilton Skanes Monastir Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • LA LUCE
  • MULBERRY TAVERNE
  • THE KITCHEN
  • THE SEASHORE
  • THE VIBE

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Karaoke
  • Outdoor tennis court
  • Table tennis
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12,271 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Front entrance ramp
  • Lift
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Heated bathroom floor
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: TND 295
  • Christmas Eve (24 December) Gala Dinner per child: TND 147.5 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: TND 480
  • New Year's Eve (31 December) Gala Dinner per child: TND 240 (from 2 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hilton Skanes Monastir Beach Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Skanes Monastir Beach Resort?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Skanes Monastir Beach Resort on 11 Nov 2026 start from €91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Skanes Monastir Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Skanes Monastir Beach Resort?

Self-parking is free at this property.

What time is check-in at Hilton Skanes Monastir Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Skanes Monastir Beach Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Skanes Monastir Beach Resort?

Some rate plans available at this resort are all-inclusive.

Where is Hilton Skanes Monastir Beach Resort located?

Located in Skanes, this beachfront resort is in the entertainment district and within 6 mi (10 km) of Presidential Palace of Bourguiba, Skanes Beach and La Falaise Beach. Falaise Park and Spring Land are also within 6 miles (10 km). Les Hôtels Station is 17 minutes by foot and Airport Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Skanes Monastir Beach Resort Reviews

8.0

Very good

8.6

Cleanliness

8.6

Amenities

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 180 out of 357 reviews
Rating 8 - Good. 86 out of 357 reviews
Rating 6 - Okay. 28 out of 357 reviews
Rating 4 - Poor. 23 out of 357 reviews
Rating 2 - Terrible. 40 out of 357 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at Hilton. Nice room, nice personnel, nice swimming pools and the food was great. The only improvement point: animation team, my experience with the animation team was not so positive
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some difficulties at the check in but with the great involvement of Mrs. Bouthaina Arbi we could discuss and solve everything. Also a special thanks to Mrs. Nassira as she was make our stay really comfortable.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve hotel,great pool ideal resort hotel
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good. Breakfast is ok Dîner: Entries is not very intéressant.tunisians are good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay here. Our room was larger than expected and comfortable. The breakfast is amazing. The indoor pool is great too. I was concerned it may be like a ghost town coming here end of March but it had a good vibe still.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and great staff
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exellent hotel

very good hotel staff are helpful and friendly the buff is exellent! we enjoyed our stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was one of the nicest ones we had in a Hilton hotel of that category. Very spacious, clean and the bed was very comfortable. Even if our stay was during winter, we had a very pleasant stay. The staff is very nice and the food at the restaurants was quite good. Pizza at La Luce was pretty good and i really liked their lazagna
Beach front
So quiet during this time of year!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing experience, lovely staff, very clean hotel
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. Enough place at the pool! Very good food
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

A lovely hotel, with friendly staff. Came here with my family and we all loved it.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Property conditions & facilities
Very good hotel. Staff are very friendly
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay with my family. Lovely hotel. Beautiful clean beaches. Excellent staff and service.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with great and direct access to the beach. The staff was great especially the director of the reception who was accommodating and went beyond. The dining options are amazing and huge variety of excellent food. Thank you Mehdi and Hilton Monastir
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beautiful beach
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice and luxurious everything is well maintained Food is really average for what you pay for also there is no bar at the beach and the location is far from everything
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do have the best staff!! I had a great week and I will be coming back next summer!!
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Loved everything, from the welcome to the places to eat, the bars, the beautiful, comfortable room. Everything! 👌
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service
My stay was overshadowed by a shocking incident during dinner. After politely questioning inconsistent service at a live cooking station, a staff member became verbally abusive, threatened me with physical violence, and attempted to confront me aggressively. The situation escalated to the point where several employees had to physically restrain him. Management apologized and stated that an investigation would be conducted, but no guest should ever experience this in a five-star hotel. Safety, professionalism, and respectful treatment should be non-negotiable. This incident raises serious concerns about staff training, supervision, and the hotel's commitment to guest safety. I sincerely hope meaningful action is taken to ensure no other guest has a similar experience. In general, the location was great, the view was wonderful, but the staff lacks emotional intelligence, cultural intelligence, and effective communication skills. With the exception of Ms. Bouthaina who was very sweet and kind, everyone else was rude and lack the skills with engage with guests professionally without taking matters personally.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great experience, had an issue with my room but the managers Amin and Ousama dealt with it very quickly, service from front of desk by Aziz, tariq, Imane, Ribat and Mariam very good. House keeping was also great big thanks to Hamza and Sofian. The hotel met my standards we as a family had a great time, we would return ,
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great just wished with all the money I paid the pool towels would be included but it was an additional charge.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed Hilton hotel in Monastir! The hotel and rooms were very clean and well kept, the restaurant options had great food and the highlight was the seawater pool! The staff was very professional and accommodating. My son is a super picky eater and he would it eat any of the lunch options so the chef made him a special custom sandwich and fries which he loved! The desserts and the snack bar were so delicious too! Thanks for a wonderful stay!
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great Hotel; staff needs more training.

Everything was great except one of the restaurant staff, when my son asked for a fresh pineapple juice @ the juice counter, she was negotiating with me to have half pineapple & half orange; I told her my son doesn't want orange; she sends one worker to talk to the manager while we were standing there for minutes.....
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money

Very expensive for the quality of the food and the service you get We had the food in the Italian restaurant, basic food quality and basic service nothing to do with five stars, Hotel service and quality food you can get it in are you three star hotel?in tunisia
Stayed 3 nights in Dec 2024