Valparai Hotel Guide - Monkey Falls hotels in Valparai, India.

"Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. "

"Good resort, but will not rate as exceptional as the pictures suggest. Need major improvement in customer service"

"Too much perfume "

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"Location "

"Beautiful hotel in a stunning setting with friendly management and staff"

"Great service. Staff very hospitable. My note would be to have cold drinks available at dinner time. "

"We got to the property late , we informed the desk that we are running late . Not properly maintained property . Their bed Sheets towels , pilllows are full of stain and dirty . No coffee service anything you ask they don’t have. Expedias reputation will go if you keep this property in the list . "

"This is NOT in Munnar town centre. The map is WRONG. It is actually 12km (35 mins) south of Munnar. Place is peaceful. It is 20 minutes walk from the nearest place to eat. It was freezing cold at night... as in wearing 5 layers of clothing cold. The smallest cabin would be v tight for 2 people. The walk up to the cabin from the carpark is crazy steep. Might be challenging for people with mobility issues"