Property grounds

Reviews of besttime Hotel Monschau

besttime Hotel Monschau
Bergstr.1, Monschau, NRW

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 136 reviews" "
Rating 8 - Good. 59 out of 136 reviews" "
Rating 6 - Okay. 14 out of 136 reviews" "
Rating 4 - Poor. 2 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price - right in the center of the town. Easy check in, wifi, nice room, very clean, great person at the desk with lots of suggestions, and outstanding breakfast for 12 euros per person. Only very minor issue was we had to park a ways away in a parkade because they only have a few paid spots at the hotel, but was really no problem.
Stayed 1 night in Nov 2023

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Beautiful hotel and amazing village Like stepping back in time What a little gem found in the spur of the moment
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

jochen, ashland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, parking poor.
Stayed 1 night in Sep 2022

2/10 Terrible

Christiane

Stayed 1 night in Aug 2022

10/10 Excellent

Thomas, Lutz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. An easy walk to see all that Monschau has to offer. I would stay again.
Stayed 1 night in Jun 2022

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Good enough!
A comfortable room that was big enough. Some reviews say the room is small but I didn't find that. Cleanliness not top notch though as some hairs found in the bed. Good location.
Stayed 2 nights in Jan 2022

10/10 Excellent

aashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good parking.
Stayed 1 night in Aug 2021

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besttime hotel Monschau
Really nice hotel, super clean, had to ask for another pillow as there was only one in the room, but they sorted that very quickly so no bother. Would stay here again knowing the place but if you want to oark in site, be warned, its a small tight car oark which has to be boiked in advance, also the streets are tight as its a lovely cobbled street old town. Parjing can be found off site and its wise to buy a ticket at the tourist info, you get a discount there and you can park in any of the car parks around town.
Stayed 4 nights in Aug 2021

8/10 Good

Barb, Ft Wayne Indiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person only spoke Spanish. They had no info in any languages. Rooms way to small.
Stayed 1 night in Feb 2020

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Good as a budget option. Hard to get to by car.
Great location and great hotel for a budget. If you are arriving by car it will be a challenge to get there as roads into the village centre are blocked. Not the fault of the hotel though.
Stayed 2 nights in Nov 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean good breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist gut gelegen. In wenigen Minuten ist man in der Altstadt oder an den Sehenswürdigkeiten
Stayed 4 nights in Apr 2024

8/10 Good

Hedi

Liked: Cleanliness, staff & service, property conditions & facilities
Alles in Ordnung gewesen.
Stayed 1 night in Apr 2024

8/10 Good

Alla

Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelika

Travelled with partner
Liked: Staff & service
Hat mir sehr gefallen.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2024

4/10 Poor

Hans- Dietmar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Könnte besser sein
Hotelzimmer ist wohl vor unserer Anreise nicht richtig gereinigt worden, z.Bsp.Duschwanne noch lange Haare, unter dem Bett Lag eine Flasche, Bonbonpapier und ähnliches, Frühstück naja geht so, Personal kaum bis gar nicht der deutschen Sprache mächtig. Hotel in dem Zustand nicht empfehlenswert.
Stayed 4 nights in Feb 2024

6/10 Okay

Nicole

Travelled with group
Die Sauberkeit im Bad ließ zu wünschen übrig. Es roch muffig und der Siphon war undicht. Alles recht einfach, aber ausreichend für 2 Nächte. Unterschied Comfort Zimmer zu Budget ist marginal.... das Geld kann man sich sparen.
Stayed 2 nights in Feb 2024

6/10 Okay

Dirk

Liked: Cleanliness, property conditions & facilities
Für Preis Leistung würde ich ein gut geben.
Zimmer schön gestaltet, klein aber fein, absolut ausreichend, Rezeption sehr freundlich, Frühstück am Sonntag leider ohne Brötchen, diese waren innen leider noch tiefgefroren und einfach wortlos entfernt ohne neue bereit zu stellen. Gäste wurden im unklaren gelassen, wir mussten dann notgedrungen auf Brot umstellen. Ansonsten ein guter Aufenthalt.
Stayed 2 nights in Jan 2024

8/10 Good

ROEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima
Stayed 1 night in Jan 2024

10/10 Excellent

Franca

Stayed 1 night in Dec 2023

10/10 Excellent

Marielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mitten in Monschau. Das Preis Leistungsverhältnis ist super. Es war sauber und ruhig. Wir würden wieder kommen.
Stayed 1 night in Dec 2023

8/10 Good

Ursula

Die Unterkunft war im Preisleistungsverhältnis. Wir waren enteuscht, dass die Umbuchung von einem Doppelzimmer in ein Einzelzimmer gem. Mail vom 26.10.23 nicht an der Repzetion angekommen war, obwohl im Telefonat mit dem Hotel uns das zugesagt wurde.Es wurde uns ein Preisvorteil von 10 € versprochen.
Stayed 1 night in Oct 2023

8/10 Good

Laurin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Sehr gute, zentrale Lage. Leider nur begrenzte und zu reservierende Parkplätze vor dem Hotel möglich.
Stayed 1 night in Oct 2023

8/10 Good

Yvonne

Stayed 1 night in Oct 2023

10/10 Excellent

Pascal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre moderne et propre , literie de qualité .
Stayed 2 nights in Oct 2023

6/10 Okay

Véronique

Liked: Cleanliness, staff & service
Insonorisation à revoir
Chambre confortable mais la salle d eau vraiment trop petite et bruyant, pas assez de parking
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Sep 2023

10/10 Excellent

Giel van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragender, freundlicher und hilfsbereiter Service! Zimmer sind für den Preis und nur zum Übernachten völlig in Ordnung & es war sehr sauber. Das Frühstück ist üppig, hat aber gereicht. Parkplatz unbedingt vorher reservieren!
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel; centrale ligging, ruime kamer en goed ontbijt. Zeer goede prijs-kwaliteit verhouding! Parkeren reserveren:10€/d of in garage vlakbij 7€/d.
Stayed 2 nights in Sep 2023

8/10 Good

Ramona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the view very much
Stayed 1 night in Aug 2023

10/10 Excellent

Hans

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super netjes hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Wil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very clean room. Nice staff.
Stayed 1 night in Aug 2023

6/10 Okay

Antonius Petrus Marinus

Liked: Cleanliness, amenities, property conditions & facilities
Dat ik kon parkeren. Dat was wel € 10.00 per nacht waard. Er stond in de referentie dat er een dakterras was, alleen mochten we deze niet gebruiken. Terwijl het prachtig weer was! En er was niet goed rekening gehouden met onze leeftijd, allemaal plusminus 70 jaar, want onze kamers bevonden zich op de bovenste verdieping. Het ontbijt was middelmatig en de koffie(automaat) was slecht!
Stayed 2 nights in Aug 2023

8/10 Good

Joost

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Leuk hotel op loop afstand van centrum . Kamer was netjes ontbijt prima. Jammer dan bij de receptie een jongedame zat die er niet zoveel zin in had. Maar ja iedereen kan zijn/ haar dag weleens niet hebben.
Stayed 1 night in Aug 2023

2/10 Terrible

Fabien

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nul nul nul à notre arrivée après 20h00 plus personne a l’accueil, aucun personnel présent pour nous remettre les clés de la chambre et de plus le gérant de l’hôtel dit encore qu’il a essayé de nous appeler ce qui est complètement mensonger, 1h00 passer au téléphone pour au final devoir repartir dans un autre hôtel qui (eux) nous on attendu jusqu’à 00h00 car 1h30 de route a faire à partir de 22h30…aucun personnel de l’hôtel n’as voulu se déplacer pour au moins nous remettre les clés! et de plus cette hôtel nous as quand même empoché 95euros sans aucun remords. Bref tout cela pour dire à mes amis français éviter vraiment cette hôtel qui ne vaux rien!
Stayed 1 night in Jul 2023

6/10 Okay

Gisela

Stayed 5 nights in Jul 2023

10/10 Excellent

Markus

Stayed 2 nights in Jul 2023

10/10 Excellent

Noah Matteo

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schöne lage Sauberes Badezimmer Sehr hell
Stayed 1 night in Jun 2023

10/10 Excellent

Saskia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schoon en rustig
Stayed 1 night in Jun 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Beautyfull location.
Stayed 1 night in May 2023