Holiday Homes in Monte Plata

"Check in process was a nightmare. I was online for at least 1 hour. staff just walks back and forth from the front desk to the back office multiple whiles just to check someone in. Food was ok. The beach and pool area was decent."

"Great location, nice property"

"Todo es muy limpio pero sobre todo tienen muy buena atención al cliente"

"Very bad"

"Good Value Great Service! "

"Virgilio was exceptional with room accommodation. All staff were friendly and professionals with great customers service."

"had a very disappointing experience at what is supposed to be an almost 5-star hotel. The service at the front desk—especially from the supervisor on the evening/night of May 3, 2026—was unacceptable. From the moment I arrived, the supervisor was unfriendly and dismissive. When I tried to request a room near the elevator, she cut me off before I could even finish my question and simply said “no.” Later, I asked if she could exchange $50 USD into Dominican pesos. Again, before I could complete my request, she refused, saying she didn’t have enough cash—despite the hotel being fully booked, which makes that hard to understand. That same night around 10:30 PM, I arrived in a taxi and asked her once more if she could change a small amount (200 DOP) so I could pay the driver. Once again, she refused without offering any help or alternative."

"Welcoming staff. Breakfast buffet great quality and excellent selection of fruits. The bread and pastries were European quality. "

"Good breakfast"