Montego Bay Hotel Guide - Montego Bay Cruise Ship Terminal hotels in Montego Bay, Jamaica.

"The quality of this hotel was pretty outstanding. Comfy beds and pillows, good AC, decent showers and while the water never got super hot, it eventually warmed up. Drink prices were more reasonable than any nearby area and their breakfast menu changed daily, so it wasn't always the same thing. While the WiFi wasn't super fast, it was stable so you can easily work remotely. The pool was decent and you're right next to the beach. I'm shocked this is only listed as a 3 star hotel, it seemed like a solid 4 star. I have no complaints at all about this hotel, but they are strict with the 3PM check-in time. "

"Our whole experience was definitely not as advertised, but the multiple issues with the food were the most disappointing. We paid for an all-inclusive resort & this place is not one. We had no running water 2 days of our stay. Every day of our stay, we tried to order drinks at the pool bar but couldn’t due to no clean cups. This resort advertised that they have several restaurants but in reality all they had was the buffet & The Grill by the pool.  The Grill was only open a few hours in the afternoon (actual open hours were inconsistent), regularly unable to serve food due to no clean dishes, & were regularly out of one or more foods for multiple days. The buffet was very small, regularly out of plates, the food on the buffet was inedible. Same few items every single day, food looked old & there were flies landing it. Tried to eat there multiple times but ended up leaving without eating. Buffet wasn’t open all the time, leaving gaps of several hours daily where no food was available at this “all-inclusive” resort. They claim to also have an Italian restaurant and a deli. The Italian restaurant was 4 tables set up by The Grill with a very small menu of items you could order. You had to make a reservation prior to 3:00pm in order to eat here. We tried this option a couple of times & the food was as inedible as the food at the buffet. The deli only had stale ice cream cones & leftover melon from breakfast buffet. Inconsistent hours, rude employees."

"The staff makes the place. Everyone was great everyone was punctual organized and on time. They eased my mind with it came to where to eat what were doing. I would come to jamaica again just to sit at this house and not do nothing else. Shoutout to deli our driver he was great, great energy great guy made sure no one would over charge us. Nikita was great she made sure everything was good. And the chef had the best food in jamaica. I didnt need to try no food because his food was the best food to have. Made sure my clothes were washed before leaving the to the airport. Top service 100% book this place you wont regret your decision "

"This was our second stay at the property and it was just as great as the first time. My husband and I love this property as it’s like a home away from home. It’s spacious, clean, quiet and I adore the enclosed patio. It’s in a good location w/ stores and a wonderful restaurant nearby. Patricia is an amazing and attentive host! Our driver Lee was exceptional, dependable, & priced us fairly for all of our travel needs, (876) 438-4120. We highly recommend this unit and would 100% stay again! "

"The room and bathroom were very clean. I wish there were more lights, especially in the bathroom, and there was an electrical outlet in the bathroom. The proximity to Dr’s Cave beach and restaurants are not very close. It cost me an additional 130US to get back and forth for the 3 nights stay. I prefer the beach to the pool which I did not use, so that was disappointing. If you’re looking for a clean quiet space to relax by a pool for a few days it’s ideal. "

"This is indeed a truly beautiful, well appointed house. The pool is lovely and the view is serene. All four bedrooms are spacious and comfortable, the master bedroom exceptionally so. What truly sets this property apart from any we have previously experienced, however, is the people. From the moment we arrived and were greeted by Fabian, Sheryle and Chef Damian we were put immediately at ease. Their kindness and hospitality were so genuine it turned Villa Zen Zen from a house into a home. Fabian's hospitality is impeccable and Chef Damian's cooking is absolutely next level amazing. To top it all off Julie was incredibly helpful and friendly, perpetually available to answer questions and book our transportation and excursions. We rarely ever return to the same place twice, just because there is so much left out there to do and see, but we are already seriously discussing a return to Villa Zen Zen. I would give this team ten stars if I could. "

"Beautiful property. Convenient location. Amazing view. Great host! Great amenities. Looking forward to staying again. "

"Washer and dryer were listed in the included amenities but were not available at the apartment. Secure, quiet property located in a resort area. All and all, I have no complaints."

"One of the best properties I've stayed at over 50 years of travel. Great service. Except property. Great communication. Highly recommend. "