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Reviews of Pacific Inn

2 out of 5
Pacific Inn
2332 North Fremont Street, Monterey, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 752 out of 1194 reviews" "
Rating 8 - Good. 299 out of 1194 reviews" "
Rating 6 - Okay. 88 out of 1194 reviews" "
Rating 4 - Poor. 26 out of 1194 reviews" "
Rating 2 - Terrible. 29 out of 1194 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Donna, Palm Desert

Business traveller
Liked: Staff & service, property conditions & facilities
I am giving 2 reviews. We booked rooms for our employees. The first 2 nights were good. When we had to extend another night 1 of our employees was put in the older section for the hotel. That room had bed bugs and he came home an unfortunately gave them to his 2 month old. I just became aware of it and have tried to find a phone # to contact the hotel. This is totally unacceptable.
Stayed 1 night in Apr 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
First time we stayed there and will definitely be back !
Stayed 2 nights in Apr 2024
Response from front desk on 1 May 2024
Thank you

10/10 Excellent

Lana, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 1 night in Apr 2024
Response from front desk on 1 May 2024
Thank you

10/10 Excellent

Chey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely experience. We came down to go to the aquarium and this was a nice place to stay. I especially appreciated how clean the rooms were and that they didn't have carpeted floors.
Stayed 1 night in Apr 2024
Response from front desk on 1 May 2024
Thank you

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all this place was great! The front desk employee was so kind and welcoming and the room was so spacious and clean! I will admit opening the door was a bit difficult but it wasn’t anything serious at all! Will definitely be back next time I’m in town for the weekend.
Stayed 2 nights in Apr 2024
Response from front desk on 30 Apr 2024
Thank you

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and the rooms are comfortable and clean.
Stayed 1 night in Apr 2024
Response from front desk on 30 Apr 2024
Thank You

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was so nice!
Stayed 1 night in Apr 2024
Response from front desk on 30 Apr 2024
Thank You

8/10 Good

Zixiang

Liked: Cleanliness, staff & service, property conditions & facilities
Located near walkable food joints. Clean room and friendly staff.
Stayed 2 nights in Apr 2024
Response from front desk on 30 Apr 2024
Thank you

10/10 Excellent

Michelle, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Apr 2024
Response from front desk on 24 Apr 2024
Thank You

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff. Quiet and clean and perfect for the two of us for a weekend trip in Monterey.
Stayed 2 nights in Apr 2024
Response from front desk on 22 Apr 2024
Thank You

10/10 Excellent

Rigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really friendly. Room was really clean and area was quiet. Not to far from the beaches. Would stay here again.
Stayed 1 night in Apr 2024
Response from front desk on 22 Apr 2024
Thank You

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from front desk on 16 Apr 2024
Thank You

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! The water pressure was pretty weak in the shower and the bed was unbelievably squeaky. Overall though, a very comfortable stay.
Stayed 1 night in Apr 2024
Response from front desk on 16 Apr 2024
Thank You

8/10 Good

Kent, Desert Hot Sprin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from front desk on 16 Apr 2024
Thank You

10/10 Excellent

Erroel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property description matches the what we experienced in person. Would probably stay again when needed.
Stayed 1 night in Apr 2024
Response from front desk on 12 Apr 2024
Thank You

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk on 12 Apr 2024
Thank you

10/10 Excellent

Mitchell, Hollister

Would stay again
Stayed 1 night in Apr 2024
Response from front desk on 10 Apr 2024
Thank You

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, a clean and spacious room with microwave and refrigerator and hair dryer, at an affordable rate!
Stayed 2 nights in Mar 2024
Response from front desk on 10 Apr 2024
Thank you

6/10 Okay

Francisco, Hayward

Stayed 1 night in Apr 2024
Response from Customer Care Team on 30 Apr 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 9 Apr 2024
Glad you enjoyed your stay. We look forward to welcoming you back in the near future!

10/10 Excellent

Lonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on 7 Apr 2024
Thank You

8/10 Good

Ari

Stayed 2 nights in Apr 2024
Response from front desk on 26 Apr 2024
Thank You

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from front desk on 3 Apr 2024
Thank You

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you we appreciate your feedback

8/10 Good

Brittnee

Stayed 1 night in Mar 2024
Response from front desk on 22 Apr 2024
Thanks

10/10 Excellent

Prachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you we appreciate your feedback

10/10 Excellent

Lenin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining place
Stayed 1 night in Mar 2024
Response from Front Desk on 1 Apr 2024
Thank you for the feedback.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 31 Mar 2024
Thank you for your wonderful rating. We are glad that you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean.
Stayed 1 night in Mar 2024
Response from front desk on 30 Mar 2024
Thank You

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room is super clean, perfect location. Staff is friendly. Very happy with our stay so far.
Response from front desk on 27 Mar 2024
Thank You

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from front desk on 25 Mar 2024
Thank you

8/10 Good

xiaotong

Stayed 1 night in Mar 2024
Response from front desk on 14 Apr 2024
Thank You

10/10 Excellent

Robin, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on 25 Mar 2024
Thank You

8/10 Good

Richard, Lititz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in a first floor room and the gyests each of our 3 night were noisy, stomping around and talking loudly keeping us awake.
Stayed 3 nights in Mar 2024
Response from front desk on 24 Mar 2024
We do apologize for that should have let the front desk know Thank you

10/10 Excellent

Renee, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and very nice staff
Stayed 2 nights in Mar 2024
Response from Front desk on 22 Mar 2024
Thank you

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. All necessary conveniences within easy walking distance. Slept exceptionally well.
Stayed 1 night in Mar 2024
Response from front desk on 21 Mar 2024
Thank you

10/10 Excellent

yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super clean, spacious and comfortable. I love having a microwave and fridge in the room along with a coffee machine. I will stay here again.
Stayed 1 night in Mar 2024
Response from front desk on 21 Mar 2024
Thank you

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks! Great stay!
Stayed 1 night in Mar 2024
Response from front desk on 21 Mar 2024
Thank you

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from front desk on 21 Mar 2024
Thank You

8/10 Good

Jay

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and amenities were exactly as promised.
Stayed 1 night in Mar 2024
Response from front desk on 17 Mar 2024
Thank you

6/10 Okay

DIANE

Travelled with family
Liked: Cleanliness, staff & service, amenities
room still smelled like smoke a little bit! for non smokers its a little bothersome but nothing crazy. its supposed to be smoke free but it wasn't the case. towels weren't completely white and a bit old/ worn out .. on the upside pillows were nice and fluffy.
Stayed 2 nights in Mar 2024
Response from front desk on 17 Mar 2024
Thank you

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay would certainly stay again
Stayed 1 night in Mar 2024
Response from front desk on 16 Mar 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We are happy to hear you enjoyed your stay . We hope to have you back soon. Thank You!

10/10 Excellent

Katelynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about this hotel !!!
Stayed 3 nights in Mar 2024
Response from front desk on 13 Mar 2024
Thank you

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from front desk on 12 Mar 2024
Thank You

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 11 Mar 2024
Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 7 Mar 2024
Dear Al, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Pacific Inn Monterey on your next visit!Kind regards,Customer Care TeamPacific Inn Monterey

8/10 Good

Esteban

Stayed 2 nights in Mar 2024
Response from front desk on 25 Mar 2024
Thank You

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room, front desk employees were very nice. Easy parking, close to gas stations and local drug stores, not far from the aquarium. Would stay here again.
Stayed 2 nights in Feb 2024
Response from front desk on 5 Mar 2024
Thank you

10/10 Excellent

Betty, Atascadero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Extremely courteous and helpful staff upon check in. Room was very clean and well stocked. Reasonable price for property. Would return again.
Stayed 1 night in Mar 2024
Response from front desk on 4 Mar 2024
Thank You