Outdoor pool

Reviews of Galeria Plaza Monterrey

4 out of 5
Galeria Plaza Monterrey
Constitución 411, Col Centro, Monterrey, NL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 536 reviews" "
Rating 8 - Good. 94 out of 536 reviews" "
Rating 6 - Okay. 30 out of 536 reviews" "
Rating 4 - Poor. 15 out of 536 reviews" "
Rating 2 - Terrible. 25 out of 536 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gerente De Recepción on 27 May 2024
Estimado Juan,Muchas gracias por su visita y por compartir su calificación en este portal. Sin duda nos seguiremos esforzando por continuar brindando un servicio de calidad, para contar con el favor de su preferencia.Con gusto le esperamos en su próxima visita.Saludos,

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 2 nights in May 2024
Response from Front Desk Manager on 22 May 2024
Dear Luis,Thank you very much for your visit to Galeria Plaza Monterrey and for taking of your time to rate and comment on our services.We are glad you enjoyed your stay. We would love to see you soon.Best regards.

10/10 Excellent

Lopez

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Front Desk Manager on 20 May 2024
Dear Mr. López,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not located in an area Conducive to walking or shopping
Stayed 4 nights in May 2024
Response from Front Desk Manager on 17 May 2024
Dear William,Thank you for your visit and for choosing us.We will continue working harder to improve our services, so we can continue within your preference.Hoping to see you soon.Best Regards.

10/10 Excellent

Faviola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Gerente De Recepción on 13 May 2024
Estimada Faviola,Agradecemos el tiempo que tomó para compartirnos su calificación. Tiene nuestro compromiso que continuaremos mejorando nuestro servicio. Seguiremos trabajando para continuar dentro de su preferencia.Nos encantará verla de regreso pronto.Saludos,

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 2 nights in May 2024
Response from Front Desk Manager on 9 May 2024
Dear Jacqueline,Thank you very much for your visit to Galeria Plaza Monterrey and for taking of your time to rate and comment on our services.We are glad you enjoyed your stay. We would love to see you soon.Best regards.

10/10 Excellent

Karen

Stayed 4 nights in Apr 2024
Response from Front Desk Manager on 20 May 2024
Dear Karen,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect customer service
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 28 Apr 2024
Dear Jorge,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

jean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on 28 Apr 2024
Dear Jean,Thank you for your visit and for choosing us.We will continue working harder to improve our services, so we can continue within your preference.Hoping to see you soon. Best Regards.

2/10 Terrible

Ayoub

Stayed 1 night in Apr 2024
Response from Front Desk Manager on 13 May 2024
Dear Mr. Ayoub,I hope this message finds you wellFirst, I would like to thank you for staying at Galeria Plaza Monterrey and for taking your time to evaluate us.Your opinion is very important to us. That is why we would like, if possible, for you to give us more information regarding your recent stay with us, in order to correct any fault we have incurred, so we can improve our procedures immediately.We also extend a sincere apology in advance hoping we can have the opportunity to be of service again.Thank you very much and we are attentive to your comments.Cordially,

4/10 Poor

Xavier Alfonso

Stayed 1 night in Apr 2024
Response from Gerente De Recepción on 2 May 2024
Estimado Xavier,Antes que nada, muchas gracias por haberse hospedado en Galería Plaza Monterrey y por tomar de su tiempo para evaluarnos.Su opinión es muy importante para nosotros por lo que nos gustaría de ser posible, nos diera más información con relación a su reciente estancia con nosotros, con el fin de corregir cualquier fallo en el que hayamos incurrido, pues vemos que no cumplimos totalmente con todas sus expectativas. Así mismo le extendemos una cordial invitación de regresar a esta su segunda casa para atenderle como se merece.Muchas gracias y quedamos atentos a sus comentarios.

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 11 Apr 2024
Dear Jasspreet,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

8/10 Good

Ronald, Cocoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The building has nice decor, but it's actively under improvement/construction. Our room was obviously painted very recent as there was still tape around the light fixtures. The staff was great and everything was clean. If you're ok with some work being done in the building and sounds of light construction during the day, you'll be fine. It should be very nice once completed.
Stayed 4 nights in Mar 2024
Response from Front Desk Manager on 11 Apr 2024
Dear Mr. Modica,I appreciate the time you took to write your review, I apologize on behalf of the Hotel Galería Plaza Monterrey team, we are very sorry that your stay was not satisfactory and did not meet your expectations. I appreciate all the areas of opportunities that you mention, count on our commitment to improve in each of them. I hope you give us the opportunity to be your hosts again in the future and demonstrate the true quality of service at the Galeria Plaza Monterrey Hotel.Sincerely,

10/10 Excellent

Sandy, Mcallen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very clean, and staff is amazing
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 8 Apr 2024
Dear Sandy,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Yermalis

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce hotel
Stayed 7 nights in Mar 2024
Response from Front Desk Manager on 25 Mar 2024
Dear Yermalis,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

6/10 Okay

Lilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous and very clean. However the service is bad. This is the second time I stay in the hotel. The first time it took them forever to check us in. We waited hours to get our room. but I decided to give them a second chance since the first time we went there was a concert. However, this second time wasn’t any better.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 20 Mar 2024
Dear Miss Lilian,We appreciate the time you took to share your comments as this helps us identify areas of opportunity and improve our service, I assure you that we are taking actions so that it won’t happen again and we will continue working hard to be within your preference. Best Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 20 Mar 2024
Dear Michael,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not ce
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 19 Mar 2024
Dear Luis,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 19 Mar 2024
Dear Luis,Thank you very much for letting us be of service and sharing your rate with the community. We will continue working hard to improve our services. We would love to see you soon.Best Regards

10/10 Excellent

hector

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel at 3am, the service desk was friendly and quickly got us checked in and into our rooms to rest. The entire trip our rooms were cleaned daily and we had fresh towels. We were able to walk down the street to get coffee at Starbucks and continue to explore the city which was all walkable from the hotel. We were able to walk to the Macroplaza and barrio antiguo which had great places to eat and shop.
Stayed 5 nights in Mar 2024
Response from Front Desk Manager on 19 Mar 2024
Dear Hector,The Galería Plaza Monterrey team thanks you letting us be of service. Thank You very much for your valuable comments, they are the best way to know where exactly we should work, and thus continue to improve every day. It is great that you had a good time with us. We will be happy to see you back soon. Best Regards,

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 5 nights in Mar 2024
Response from Gerente De Recepción on 19 Mar 2024
Estimado Eduardo,Muchas gracias por su visita y por compartir su calificación en este portal. Sin duda nos seguiremos esforzando por continuar brindando un servicio de calidad, para contar con el favor de su preferencia.Con gusto le esperamos en su próxima visita.Saludos

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 19 Mar 2024
Dear Humberto,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gerente De Recepción on 19 Mar 2024
Estimado José,El equipo de Galería Plaza Monterrey le agradece por su visita y por tomar de su valioso tiempo para calificar nuestros servicios; que gusto saber que lo pasó bien con nosotros.Nos encantará poder atenderle nuevamente en su próxima visita.Le esperamos con gusto.Saludos,Gerente de Recepción

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel and the amazing view of the city.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 11 Mar 2024
Dear Shakira,Thank you very much for your visit to Galería Plaza Monterrey.We appreciate your comments on your experience during your visit ... What a wonderful review you just shared ... we are sure it will be very useful for the community.It is great to know you enjoyed your stay, and we hope to have the pleasure of serving you again.Best Regards

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place almost new
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 29 Feb 2024
Dear Jorge,The team thanks you for letting us be of service. Your valuable comments are our best tool so we can know where exactly we need to work immediately and continue to improve day by day.We will be glad to see you soon.Best Regards,

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gerente De Recepción on 29 Feb 2024
Estimado Sr. Elizondo,El equipo de Galería Plaza Monterrey le da las gracias por permitirnos atenderle. Agradecemos su valiosa calificación...nos compromete a seguir dando nuestro mejor esfuerzo para mejorar día a día y así continuar dentro de su preferencia.Nos dará mucho gusto verlo de regreso pronto.Saludos,

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2024
Response from Gerente De Recepción on 28 Feb 2024
Estimada Stephanie,Muchas gracias por haber elegido Galería Plaza Monterrey, apreciamos mucho su calificación y que se haya tomado el tiempo de compartirla .Esperamos tener la oportunidad de volver a verle en el futuro. Saludos,

10/10 Excellent

Raul

Stayed 1 night in Nov 2023
Response from Gerente De Recepción on 28 Feb 2024
Estimado Raul,Muchas gracias por haber elegido Galería Plaza Monterrey, apreciamos mucho su calificación. Parece que lo estamos haciendo bien y su reseña nos motiva a continuar trabajando fuerte.Esperamos tener la oportunidad de volver a verlo en el futuro. Saludos,

2/10 Terrible

Emanuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Gerente De Recepción on 27 Feb 2024
Estimado Señor Monrroy,Espero se encuentre muy bien.Antes que nada, muchas gracias por haberse hospedado en Galería Plaza Monterrey y por tomar de su tiempo para evaluarnos.Su opinión es muy importante para nosotros por lo que nos gustaría de ser posible, nos diera más información con relación a su reciente estancia con nosotros, con el fin de corregir cualquier fallo en el que hayamos incurrido, pues vemos que no cumplimos totalmente con todas sus expectativas. Así mismo le extendemos una cordial invitación de regresar a esta su segunda casa para atenderle como se merece.Muchas gracias y quedamos atentos a sus comentarios.Sinceramente,

10/10 Excellent

Josue G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Gerente De Recepción on 23 Feb 2024
Estimado Josué,Muchas gracias por su visita y por compartir su calificación en este portal. Sin duda nos seguiremos esforzando por continuar brindando un servicio de calidad, para contar con el favor de su preferencia.Con gusto le esperamos en su próxima visita.Saludos.

10/10 Excellent

Louis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall location and service ! Top notch customer service
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 23 Feb 2024
Dear Louis,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

4/10 Poor

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room service took 3 hours to get an order up to my room. They asked if I wanted to stay another night, and then they kicked us out because they had already booked.
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 22 Feb 2024
Dear Fernando,We appreciate the time you took to share your comments as this helps us identify areas of opportunity and improve our service, I assure you that we are taking actions so that it won’t happen again and we will continue working hard to be within your preference. Best Regards,

10/10 Excellent

LUSHAN

Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 22 Feb 2024
Dear Lushan Chen,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Deysi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what can in say.. everything was great. but not only that, the staff where really friendly and kind. Lets not forget about the restaurant that they have in the hotel. the food was amazing and decent prices. Also they have bar, which the drinks are good too. I will definitely stay here again, whenever I come back to Monterrey.
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 20 Feb 2024
Dear Miss González,Thank you very much for your visit to Galeria Plaza Monterrey.Your comments will be very helpful for the community, thank you for sharing them.We are glad you enjoyed your stay. We would love to see you soon.Best regards.

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and in a good location the food was good as well. The room was comfy with a beautiful view. However the check in process was horrible.. it took over an hour to check in and we arrive after the check in time.. management needs a better system for the check in process or prepare themselves for busy days
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 19 Feb 2024
Dear Miss Rodriguez,We appreciate the time you took to share your comments as this helps us identify areas of opportunity and improve our service, I assure you that we are taking actions so that it won’t happen again and we will continue working hard to be within your preference. Best Regards

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , easy to get in and out. Super clean. And comfortable at a great price
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 19 Feb 2024
Dear Mr. Farias,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 19 Feb 2024
Dear Mr. PérezThe team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Jesus, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and very helpful staff
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 14 Feb 2024
Dear Jesus,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 14 Feb 2024
Dear Jesus,Thank you for your visit and for choosing us.We will continue working harder to improve our services, so we can continue within your preference.Hoping to see you soon. Best Regards.

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 13 Feb 2024
Dear Ricardo,The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards

10/10 Excellent

Jhorleny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2023
Response from Front Desk Manager on 7 Feb 2024
Dear JhorlenyThank you very much for letting us be of service and sharing your opinion with the community. We will continue working hard to improve our services. We would love to see you soon.Best Regards

10/10 Excellent

Joel

Stayed 1 night in Jan 2024
Response from Gerente De Recepción on 7 Feb 2024
Estimado Joel,Muchas gracias por haber elegido Galería Plaza Monterrey, apreciamos mucho su calificación. Parece que lo estamos haciendo bien y su reseña nos motiva a continuar trabajando fuerte.Esperamos tener la oportunidad de volver a verlo en el futuro. Saludos,

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property appears to be newly renovated. My room was clean and modern. The area is not very walkable nor safe, but it is only a short uber shopping and restaurants.
Stayed 5 nights in Jan 2024
Response from Front Desk Manager on 30 Jan 2024
Dear Cord,Thank you very much for letting us be of service and sharing your opinion with the community. We will continue working hard to improve our services. We would love to see you soon.Best Regards

10/10 Excellent

Gabriela, San Antonio Tex

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was out first time in the hotel. We really liked it. We enjoyed our stay and also the breakfast buffet was amazing. I recommend it.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 24 Jan 2024
Dear Gabriela,Thank you very much for your visit to Galeria Plaza Monterrey.Your comments will be very helpful for the community, thank you for sharing them. We are glad you enjoyed your stay. We would love to see you soon.Best regards.

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very upscale hotel. It was very clean, staff was very friendly and accommodating. I want there but one night, but I will go back there next time I’m in Monterrey. Just a friendly word of advice…If you don’t speak Spanish, make sure your cab driver understands that you want to go to the hotel & not Galleria Plaza Mall! 😂😂😂
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 24 Jan 2024
Dear Claudette,Thank you very much for your visit to Galeria Plaza Monterrey.Your comments will be very helpful for the community, thank you for sharing them. We are glad you enjoyed your stay. We would love to see you soon.Best regards.

10/10 Excellent

Luz

Stayed 1 night in Jan 2024
Response from Gerente De Recepción on 10 Jan 2024
Estimada Luz, El equipo de Galería Plaza Monterrey está muy agradecido que nos haya permitido atenderle. Apreciamos mucho el tiempo que se tomó para calificarnos. Nos encantará verla de regreso pronto.La esperamos...esta es su casa.Saludos,

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful,including Hotel's management. They really try to make you feel welcome. Being a fairly new property,it is evident that personnel needs some training. Yes,I will stay there again.
Stayed 1 night in Dec 2023
Response from Front Desk Manager on 22 Dec 2023
Thank you very much for your visit to Galeria Plaza Monterrey.Your comments will be very helpful for the community, thank you for sharing them.We are glad you enjoyed your stay. We would love to see you soon.Best regards.

2/10 Terrible

Oscar

Stayed 1 night in Dec 2023
Response from Gerente De Recepción on 22 Dec 2023
Estimado Sr. Camacho, Gracias por su visita a Galería Plaza Monterrey y por la cortesía de su tiempo, a pesar de que entendemos que esta ocasión no cumplimos con sus expectativas, esperamos nos dé la oportunidad de atenderle nuevamente para demostrarle el verdadero nivel de servicio que estamos acostumbrados en ofrecer.Saludos,

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellente
Stayed 3 nights in Oct 2023
Response from Front Desk Manager on 21 Dec 2023
The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,

10/10 Excellent

Han

Stayed 3 nights in Nov 2023
Response from Front Desk Manager on 19 Dec 2023
The team of Galería Plaza Monterrey thanks you for letting us be of service. We appreciate your valuable qualification ... commits us to continue giving our best effort to improve day by day, so we can remain within your preference.We will be happy to see you soon.Best Regards,