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Reviews of Extended Stay Studios

2.5 out of 5
Extended Stay Studios
2750 Chestnut Street, Montgomery, AL

Reviews

5.6
Rating 10 - Excellent. 37 out of 182 reviews" "
Rating 8 - Good. 31 out of 182 reviews" "
Rating 6 - Okay. 28 out of 182 reviews" "
Rating 4 - Poor. 22 out of 182 reviews" "
Rating 2 - Terrible. 64 out of 182 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Chauncey, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Willie

Stayed 3 nights in Mar 2024

2/10 Terrible

Shirley

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
Stayed 7 nights in Mar 2024

4/10 Poor

Latrisha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room didn’t match the advertising
Stayed 2 nights in Mar 2024

8/10 Good

Willie

Stayed 3 nights in Mar 2024

2/10 Terrible

Kaleb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely disgusting and made unsafe. There were horrible divots in the floor that sank when you stepped near it, it smelt like mold, the shower barely worked, the sheets and curtans had cigarette burns in them, and the counter top was dirty and nasty. Ontop of all of this there are potholes in the street that are so bad they will scratch the bottom of your car. Then with everything's that has already been said we got locked out of our room. We got locked out of our room and since it was 6 oclock nobody was at the office who could help amd there was no security. Then when we tried to call the emergency number on it to come help us bu the number was inactive. The only reason we got help was because a random lady eho lived there had a number and she called them. They said they would come right away and to wait at our door. 30 minutes go by and I see the security guards walking around by the office. I had to go across the entire complex to fet them to come all the way back and let me in. After that it was so and we left amd wemt someplace else. We didnt even stay there a total of 12 hours. Never go here. If youbhavw the ability to go elsewhere. Do it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Sheiana

Made it feel like home
Stayed 5 nights in Jan 2024

10/10 Excellent

Barbara

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jamel

Stayed 7 nights in Jan 2024

8/10 Good

Willie

Stayed 3 nights in Jan 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jamel

Stayed 8 nights in Nov 2023

8/10 Good

Willie

Stayed 6 nights in Nov 2023

8/10 Good

WILLIE

Stayed 5 nights in Nov 2023

4/10 Poor

Tim

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overall
Not so good.. paid 81 dollars for a double room 1 towel no toilet paper didn’t even have the key to my room for me office was closed couldn’t get and toiletries a refund would be nice.
Stayed 1 night in Nov 2023

8/10 Good

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Nov 2023

8/10 Good

Willie

Stayed 1 night in Oct 2023

10/10 Excellent

Lurong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for short-term stay on budget.
Stayed 6 nights in Jul 2023

4/10 Poor

Matt

Disliked: Cleanliness, amenities
Check in showed for noon and no rooms were ready, first room I got had numerous cockroaches. There wasn’t any bug exterminator to spray and kill them. The employees who “cleaned” that room after I placed request barely moved furniture and just shook a dresser drawer open where some cockroaches were. When they left, I found more behind a mini fridge. I tried to get a refund, but they placed me in another room, explaining the first room’s previous renter had been there for a very long time while the new room’s previous owner kept it tidy. The room was fine, but the mini fridge didn’t cool anything and I found a cockroach the last night I slept there. I killed it, but for all I know that cockroach crawled into my belongings from the first room, despite someone spraying for bugs the day after I switched rooms. Wi-Fi dropped 1/40 times and the tv had some freezing issues. I do not recommend this hotel chain or at least this location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackie was a lovely host.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book here
Not in a good or safe location. Bedroom stuck and cabinets are old. Security didn't allow us back in from our outing so we had to get another hotel and leave all our clothes and stuff there.
Stayed 6 nights in Jul 2023

2/10 Terrible

Michele

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room sheets were stained and roaches were crawling everywhere.
Stayed 3 nights in Jul 2023

8/10 Good

Shandraka

Travelled with family
Liked: Staff & service, room comfort
One of the better cheap hotels.
Best least expensive hotel I’ve been in a long time. A couple things were messed up but got them fixed quickly it was cleaner than most cheap hotels and it had a stove.
Stayed 3 nights in Jun 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like. It was a place to sleep and that was it. Felt very unsafe and dirty and TV had no signal. The room also smelled like mold.
Stayed 2 nights in Jun 2023

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Walked away from our money
We will NEVER again book with a 48-hour advance notice for cancellation because of this location. The front desk person was very nice & she did offer us another room, but the condition of the room we saw was so bad, so degraded, it wasn't worth the bother. The doors to the kitchenette cabinets were barely hanging on. Mildew & mold around the bath tub. Open hole in the wall for the toilet pipe. While the beds were tidy, the floors were obviously stained. The smell was dank & strong. The toilet backed up with the first flush. It was just grimy. We submitted a request for refund, but doubt we'll get our money back. In any event, based upon the other reviews of other hotels in the area, we just drove on & left Montgomery behind after we went to the Memorial for Justice & Peace - which is advertised NO WHERE in that town - and that was Fabulous. What an experience. Most memorials are just - well - a statue here, a plaque there. This memorial is humanity. It is a remembrance. Just stunning - highly recommend.
Open hole in the wall where the water for the toilet comes in.
Just some mold or mildew for your perusal.
Not sure what can stain a laminate floor or lift its print, but we weren't about to see if it was sticky or not.
Yes. This is the door to the outside. The bathroom door had raised, bubbled paint.
Stayed 1 night in May 2023

6/10 Okay

Quanita

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The office personnel was awesome but I didn’t realize it was located in a bad area. There was no service for towels or any other thing you need for the room
Stayed 3 nights in May 2023

10/10 Excellent

Isabel

Stayed 2 nights in Apr 2023

2/10 Terrible

Roger

Business traveller
I didn't stay at this property and yet I was charged anyway. You can bet I'm never coming back here again nor am I ever using a travel agency again. I ought to sue them for taking my money.
Stayed 3 nights in Mar 2023

2/10 Terrible

muhiddeen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The just clean my room just once
Stayed 3 nights in Mar 2023

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump, getto and drug den. The rooms are the worst I have ever seen. We didn't stay in the room 30 minutes before we found somewhere else to stay.
Stayed 1 night in Feb 2023

4/10 Poor

Danicia

Travelled with partner
Disliked: Staff & service
The attendant Jackie tried to fight me. I will not be returning and I would not recommend this place

2/10 Terrible

Korey

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible!!!
Booked a room for a week here and after the first night I left. This room was disgusting to say the least. And nobody refunded me for the rest of the week. Room stunk and the bathroom looked to had not been cleaned in God knows how long
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Sloane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thankful to have a security guard at night. No tell what would happen we not.
Stayed 4 nights in Oct 2022

2/10 Terrible

Ar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very disappointed I'll never come here
Stayed 13 nights in Sep 2022

4/10 Poor

fubar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double Beds
When I arrived I was told that they didn’t have any double beds in their rooms. When I booked my rooms early this month it showed two beds, please explain to me if that was false advertisement. I booked a room for 10/8 at the same place.
Stayed 1 night in Sep 2022

2/10 Terrible

Yolanda

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It’s disgusting and shouldn’t be open because staff is rude, disrespectful and the property has lizards and roaches
Stayed 3 nights in Aug 2022

2/10 Terrible

Lakeisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs to be inspected and shut down by the city I’ve never been catfish by a hotel this is the most ghetto most ran down place I’ve ever seen the rooms were super filthy and the staff were super ghetto and unprofessional I wouldn’t stay there if was free the pictures online is very misleading it was so much drug activity going on and around the premises everyone was staring at us as if we were bait to rob us this place gets a negative 10 stars
Stayed 1 night in Aug 2022

2/10 Terrible

Jorge

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 6 nights in Jul 2022

8/10 Good

Rosbiel

Stayed 7 nights in Jul 2022

10/10 Excellent

John

Stayed 1 night in Aug 2022

2/10 Terrible

Bunna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a bad place to stay. So many people sell drug and a lot homeless hanging around area.
Stayed 7 nights in Jul 2022

10/10 Excellent

Stefanie Lanier

Stayed 4 nights in Jun 2022

6/10 Okay

Rick

Business traveller
Disliked: Property conditions & facilities
Spartan Stay
The name may be confusing as I do not believe the hotel is part of the Extended Stay national brand. It seemed to be more of a mom and pop operation. It was indeed a studio with a kitchenette, but it was not stocked at all. The amenities were very spartan. The property definitely needed a some TLC. There was a new lock on the door and the AC worked good. The bed was pretty comfortable. The location was very convenient to government offices in downtown Montgomery. It was fine for a very cheap overnight business trip, but you would want more for a personal trip.
Stayed 1 night in Jun 2022

2/10 Terrible

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room/hotel is a dump. The room had not been thoroughly cleaned and was in need of repair. No soap, towels, cups, etc. we were afraid to sleep in the bed, and left without staying the night.
Stayed 1 night in Apr 2022

2/10 Terrible

Lizette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

hyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and affordable price I would comeback again.
Stayed 28 nights in Nov 2021