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Reviews of Le Nouvel Hotel

4 out of 5
Le Nouvel Hotel
1740 Rene-Levesque West, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1059 out of 1908 reviews" "
Rating 8 - Good. 574 out of 1908 reviews" "
Rating 6 - Okay. 144 out of 1908 reviews" "
Rating 4 - Poor. 82 out of 1908 reviews" "
Rating 2 - Terrible. 49 out of 1908 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I would only suggest posting that it's an outdoor pool that is not open yet.
Stayed 1 night in May 2024

10/10 Excellent

Yeshayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is free and easy. The stuff was very friendly and accommodating. The gym is small but sufficient, the indoor pool was great albeit a bit cold, and there is also a hot tub and sauna. It’s in a close walking distance to Ste. Katharine, which used to be the 5th Avenue of Montreal but has degraded tremendously since our last visit a decade ago. Our suite in a secluded area (Admiral Loft) was great, quite, large, well equiped
Stayed 3 nights in May 2024

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities
We are happy in our stay.
Stayed 1 night in May 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff. Hotel room surprisingly quiet.
Stayed 2 nights in May 2024

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with big room , I love a bed and pillow , it’s very comfortable, location is convenient and walkable, we will come back next time
Stayed 1 night in May 2024

8/10 Good

Rod

Stayed 5 nights in Apr 2024

6/10 Okay

Geetha

Travelled with family and small children
Parking space is not valuable for paying 33 dollars plus tax. Elevator service is kind of slow.
Stayed 1 night in May 2024
Response from Waseem Michael on 20 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

James

Stayed 2 nights in May 2024
Response from Waseem Michael on 20 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

hedi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Nouvel HoteConveniently situated in the heart of downtown Montreal, in a peaceful neighborhood, the location appeared to have undergone recent renovations. The staff was extremely pleasant and accommodating.
Stayed 2 nights in May 2024
Response from Waseem Michael on 20 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and many things in walking distance
Stayed 2 nights in May 2024
Response from Waseem Michael on 20 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

4/10 Poor

Joseph

Disliked: Staff & service
Counter staff are very rude and unaccomodating
Stayed 2 nights in May 2024
Response from Katherine Gimenez - Front office supervisor on 19 May 2024
Hi Joseph,Thank you for taking the time to write us a review regarding your recent stay at le Nouvel Hotel. We're very sorry that your stay wasn't up to expectations and rest assured that we will take a look into it as guest satisfaction is our main priority. We hope that we will have the opportunity to see you stay with us again in the future for a better experience.Have a nice day,Katherine Gimenez

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay. Breakfast was not included but still offered in the hotel restaurant.
Stayed 2 nights in May 2024
Response from Katherine Gimenez - Front office supervisor on 17 May 2024
Hi Norman,Thank you for taking the time to share your review regarding your recent stay at Le Nouvel Hotel. We hope to see you stay with us again in the future.Have a nice day,Katherine Gimenez

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
I stayed here during a difficult week and I couldn't be happier with the service from the entire staff, from the concierges to the cleaners to the restaurant workers. I want to thank Luis, Alana and all other front desk staff whose names I don't recall. I will be recommending this lovely place to friends, family and professional contacts.
Stayed 2 nights in May 2024
Response from Waseem Michael on 16 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Katherine Gimenez - Front office supervisor on 17 May 2024
Hi Carmen,Thank you for taking the time to leave us your feedback. We can't wait to welcome you back home.Best regards,Katherine Gimenez

10/10 Excellent

XIAOHUI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area close downtown , good for city walk
Stayed 3 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

zhonghua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

6/10 Okay

Glen

Liked: Cleanliness, staff & service
Washroom was not as good as what we expected
Stayed 2 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

8/10 Good

Soren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Toufic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there more then once I love everything about this place.
Stayed 2 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Victor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great hotel experience. Great location and the staff was very professional and accommodating.
Stayed 3 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and affordable Expensive parking and very noisy room neighbors Restaurant not attractive for breakfast and limited choice for 23$
Stayed 2 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2024
Response from Waseem Michael on 13 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and free parking and breakfast with vip status...well done
Stayed 2 nights in May 2024
Response from Waseem Michael on 13 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Waseem Michael on 15 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

dennis

Bed very uncomfortable
Stayed 1 night in May 2024
Response from Waseem Michael on 13 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Muhammad Ahmed Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve been to
Stayed 2 nights in May 2024
Response from Waseem Michael on 13 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from Katherine Gimenez - Front office supervisor on 11 May 2024
Hi Jeff,Thank you for taking the time to leave us a feedback on your recent stay with us. We're glad everything went well during your stay and we hope to see you stay with us again. Best regards,Katherine

10/10 Excellent

Liqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like position
Stayed 3 nights in May 2024
Response from Katherine Gimenez - Front office supervisor on 11 May 2024
Hi Liqi,Thank you for taking the time to leave us your feedback on your recent stay with us! We appreciate it and we hope to see you again soon. Best regards,Katherine

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property with helpful bilingual staff. I was also surprised by how easy it is to walk to different restaurants and to the super market. Distance to main subway line is also very walkable. I would stay here again if I come back to Montreal. The only thing that took me by surprise was the cost of the parking, which was 33 $ plus tax for 24 hours.
Stayed 1 night in May 2024
Response from Katherine Gimenez - Front office supervisor on 11 May 2024
Hi Janet,Thank you for taking the time to leave us a review. We're glad to see your stay went well. We hope to see you stay with us again in the future. Have a nice day,Katherine

10/10 Excellent

Yeshayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an Admiral Loft suite, a roomy 650 sf unit for a friction of the price we paid for a tiny room at the Hilton in Boston! The room is well equipped, plenty of lights, great kitchen, desk, jacuzzi (excellent!) - and a wonderful service team. The only thing that is missing - pool! There is one, outdoor (not helpful during most of the year) and too tiny anyway. We’ll definitely come back if/when we’re visiting Montreal again
Stayed 1 night in May 2024
Response from Waseem Michael on 8 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

ADEL, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Waseem Michael on 8 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Waseem Michael on 8 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Zung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. Nohora and Alena were very accomodating!
Stayed 2 nights in May 2024
Response from Waseem Michael on 7 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Rainit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Le Nouvel. Recently renovated, clean and comfortable!
Stayed 2 nights in May 2024
Response from Waseem Michael on 7 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel to everyone!
Stayed 1 night in May 2024
Response from Waseem Michael on 7 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

8/10 Good

Dylan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good value and location. I would come back. Can be a little slow at the desk but staff were helpful.
Stayed 1 night in May 2024
Response from Waseem Michael on 7 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

anna

Travelled with group
Extremely friendly and ready to assist. We required some assistance in the evening and despite the lobby filled with students checking in the staff were quick to tend to our need. Will return to this hotel.
Stayed 1 night in May 2024
Response from Katherine Gimenez - Front office supervisor on 3 May 2024
Hi Anna,Thank you for this nice review. We're glad to hear that you had a nice stay and that our staff answered to your specific needs. We can't wait to welcome you home again.Have a nice day!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless. Bed very comfortable. Within walking distance of Mount Royal, Bell Centre and lots of good restaurants. I would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Waseem Michael on 1 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

4/10 Poor

Gail

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I would have happily given five stars for our stay if it weren’t for the horrible customer service we experienced following our stay. One of our travel companions forgot his jacket. He realized this one hour after we left the city. We called. He sent a local friend to try to retrieve the jacket and no one would listen to him. My husband called several times. He Left messages and never had the courtesy of a response. I called after 3 weeks of no responses and finally had someone at the desk who promised to investigate. He returned my call 6 hours later and told me the jacket wasn’t there. Very disappointed as the only possibility is someone on their staff stole the jacket, as we sure never did get it back. Don’t forget anything if you do stay here, you can’t trust it will be returned.
Stayed 3 nights in Mar 2024
Response from Waseem Michael on 7 May 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are sorry with regards to your comment, however please rest assured that we did all our best to find the jacket but we could not, please reach out to us for any further inquiriesThanks

10/10 Excellent

Surekha swati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly staff and excellent location all the main cites are less the 15 minutes. Restaurants and shopping center is only 10 min walk. The only thing i want to mention is parking spot… the app i booked this hotel with does not mention the parking space. Thank you
Stayed 3 nights in Apr 2024
Response from Waseem Michael on 30 Apr 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Wissam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind upgrade
Stayed 2 nights in Apr 2024
Response from Waseem Michael on 30 Apr 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lezlie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable yet conveniently walkable to the downtown attractions. I would stay here again.
Stayed 3 nights in Apr 2024
Response from Waseem Michael on 30 Apr 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Thuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Apr 2024
Response from Waseem Michael on 30 Apr 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Waseem Michael on 30 Apr 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

8/10 Good

Wang

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Waseem Michael on 30 Apr 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit! Very clean, very respectful staff and atmosphere. Close to downtown and walking distance from attractions.
Stayed 2 nights in Apr 2024
Response from Katherine Gimenez - Front office supervisor on 27 Apr 2024
Hi Tyler, Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your stay and we will gladly welcome you back home again hopefully. Have a wonderful day!

8/10 Good

Gynette

Liked: Cleanliness, staff & service
Good price and ok location. Rooms are clean and are fine.
Stayed 1 night in Apr 2024
Response from Katherine Gimenez - Front office supervisor on 27 Apr 2024
Hi Gynette,Thank you for the feedback. We hope to see you stay with us again in the future.Have a nice day!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Katherine Gimenez - Front office supervisor on 17 May 2024
Hi Scott,Thank you for taking the time to write us your feedback from your recent stay with us. We 're glad to see you enjoyed your stay and we can't wait to welcome you back home.Have a nice day!Katherine Gimenez

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Katherine Gimenez - Front office supervisor on 27 Apr 2024
Hi,Thank you for taking the time to leave us a review! We're glad to see you enjoyed your stay with us and we hope to see you stay with us again in the future.Have a nice day,