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Reviews of Hygie Pod Hotel - Hostel

2 out of 5
Hygie Pod Hotel - Hostel
401 Rue Notre Dame E, Montreal, QC

Reviews

5.6
Rating 10 - Excellent. 38 out of 216 reviews
Rating 8 - Good. 36 out of 216 reviews
Rating 6 - Okay. 40 out of 216 reviews
Rating 4 - Poor. 36 out of 216 reviews
Rating 2 - Terrible. 66 out of 216 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Amenities
This was my first time staying in a hostel type hotel. I went into this thinking that the pod that I slept in would have a lock on it, but it was just a paper shade basically that you pulled down. There was an opening where anyone could come peek in at me and that scared me. The bed was so squeaky I couldn't breathe without it making a noise. I could hear everyone else's beds squeaking and could hear people snoring and coughing. I am unsure if I got any sleep at all. There were lockers there but no locks on them and I was never told to bring a lock... so I had to keep my belongings in my car. The shared bathroom area was nice but the floor was soaking wet at all times from people showering (there was no curtain and it was an open shower). The lady that checked me in was very nice, she offered to keep my things in their office while I went out, but I just put them in my trunk in my car instead. At the end of the day it was 1/5th the price of what a hotel room would have costed. If I decide to give capsules/pods a try again, I will read the other reviews first.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pod hostel
Stayed 1 night in Aug 2025

2/10 Terrible

Idris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The thing was terrible
Stayed 1 night in Aug 2025

2/10 Terrible

Stella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures shown are not what the actual hotel at all. The pods are doorless, open cubbies in the wall with no soundproofing or privacy. The sliding/locking pod doors have been removed and replaced with paper curtains. None of the locks (not even in the washroom) work, and anyone in the hotel can access you and your pod while you sleep, which is so unsafe considering the front desk staff leaves at 11pm and only returns at 2pm the next day. My blanket and pillow were sweaty and soiled when I got there, and my bedsheets were soiled with oily bodily fluid. There were dead ants and dirt under the mattress. The floor and tables are sticky. The air conditioning is not even close to enough to keep the room comfortable with everyone sleeping there. The longer I spent here the farther my stomach sank. I trusted my gut and left. Do not stay here, especially if you are a woman.
The pods with their paper curtains. The side panels look like they slide closed but they do not. They are bolted open.
Pods with felt curtains.
Hallway leading to the pods, washrooms, and common area. Peeling floors and dim lighting. No cameras.
Stayed 3 nights in Jul 2025

4/10 Poor

Mircea

NOT AS ADVERTISED! doors don’t close!
Stayed 1 night in Jul 2025

8/10 Good

Liu

Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in a good spot, rooms are great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but perfect for what I needed. It has everything you need to enjoy Montreal.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ehsan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Sleeping in a capsule was something I’d always wanted to try, and it went even better than I expected. The place was super clean, quiet, and well-designed. Inside the capsule, there was a fan, adjustable lighting, a mirror, star-style ceiling lights, and even a motorized light feature. It also had an Android TV, USB fast charger, and USB-C charger — things you don’t always get even in luxury hotels! For the price, it's a fantastic option for solo travelers, professionals, and even couples, since they offer both single and double pods. The hotel also has secure lockers, a cozy living room, a dining area, and clean washrooms and showers. Special shoutout to Hicham at the front desk — he was super friendly, polite, and helpful. Highly recommend — 100%! 🙌
Stayed 1 night in Jun 2025

10/10 Excellent

Zheng, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Reyanne Clarize

Travelled with group
Disliked: Cleanliness, amenities
This place is a good option for backpackers, especially if you’re traveling light. It’s very convenient if you’re not bringing much with you. However, be aware that they don’t provide locks for the lockers in the two-person pods. There’s also no shampoo, soap, or towels provided, so make sure to bring your own. Bring your own water as well, since they don’t refill their water dispenser. The microwave and fridge are available but not well maintained. On the plus side, the location is excellent—very convenient and close to many of Montreal’s top attractions.
Stayed 3 nights in May 2025

8/10 Good

Long

Stayed 1 night in May 2025

8/10 Good

Serdric

Stayed 4 nights in Apr 2025

6/10 Okay

Haojian

Disliked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in May 2025

8/10 Good

Marouane

Stayed 2 nights in May 2025

6/10 Okay

Ivan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception afroarab staff always make special bad things with other people. Quess its special servises ,police people.everyday stupid downs persecute on streets. In canada its huge and terriblle prorussian mafia
Stayed 2 nights in May 2025

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pods were very poorly ventilated and incredibly hot, made it difficult to sleep, bathrooms had no toilet paper and we're filthy, covered in either urine or feces
Stayed 1 night in Apr 2025

6/10 Okay

Ivan

Business traveller
Liked: Cleanliness
prorusian reception guy
Stayed 1 night in Apr 2025

6/10 Okay

Mohammad

Travelled with group
Liked: Staff & service
Disliked: Amenities
I went outside for abit and when i came back there was someone in my pod! Thankfully the staff resolved it and provided me with an alternative pod with a non working tv!
Stayed 1 night in Apr 2025

2/10 Terrible

Catherine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place has bugs, there is no doors to the capsules and its underground there is a stink lingering in all the bathrooms and the halls and the shower is busted there is so much more to say about this spot but ill have to make a video review.
Stayed 1 night in Apr 2025

4/10 Poor

Skylar

Disliked: Cleanliness, property conditions & facilities
Overall not a horrible place to stay if you don’t mind horrid bo and no doors on your pods. Yes unlike most pods that have a card locking system, this company has decided to replace them with open curtains that you are unable to close unless you have something to cover the gap in the middle. You can find a much better bang for your buck at Hotel St André.
Stayed 1 night in Apr 2025

4/10 Poor

Nora

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location
Stayed 4 nights in Mar 2025

10/10 Excellent

jean marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transit

Très cordiales et bien situé
Stayed 1 night in Apr 2025

10/10 Excellent

jean marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transit

Très cordiales
Stayed 3 nights in Apr 2025

6/10 Okay

Claude

Liked: Staff & service
Disliked: Room comfort

Great Staff but you may get a lemon module

it's a Hostel and it looked quit modern and the modules are supposed to be sound proof but my bottom bunk was do squeaky that every time I tossed to one side the whole module would squeak leaving no peace for my neughbours and my back was just killing me every night the mattress was so thin I could feel the steel bar underneath my back all night ,... I got the lemon bed I assumed ... and I felt the place needed to be sprayed for bugs had to wash all my cloths at the laundry mate to make sure I was taking on any viditors... I must say it's cheap and you a lousy bed well you pay for what you get for. Nonetheless the staff where found regularly cleaning and courteous .... Madelaine made a good impression on me and thus the reason I stayed the full three nights. If go to a hostel remember to request a good functioning module .... it's in the old Montreal section which is a perfect location to access the historical sites of this great city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Check in was easy. Pod was clean and efficient. Would recommend.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not as shown in photos

Pods do not have doors as shown in the photos. They have only fabric with a slit or pull down shades. No power outlet in pod, only usb ports. Mattress is very thin and it is right on the floor, making it challenging to get up, especially with uncomfortable frame. Stairs are simple mdf to upper bunk. Stairs are unavoidable as sleeping quarters are in the basement. Soap and shampoo are provided but there is not a way to dry your hands at all (no hand dryers, paper towels, or towels.) No common room like many hostels - only a kitchenette/dining area.
Stayed 2 nights in Mar 2025

8/10 Good

Jade

It’s nice of whole setting of bed with curtain
Stayed 1 night in Mar 2025

8/10 Good

Marco paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Christine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The pictures for this hostel are not accurate at all. That was the biggest complaint for us. The doors to each pod do not close completely. The pod we were assigned to had a curtain that was attached with a flimsy piece of duct tape and we were not offered a different pod even though many were open at the time of our check in. We had booked 3 nights total and ended up only staying 1 night.
Stayed 3 nights in Feb 2025

2/10 Terrible

Joana Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Johnny, Manhattan

Stayed 6 nights in Jan 2025

10/10 Excellent

Johnny, Manhattan

Stayed 5 nights in Dec 2024

6/10 Okay

Johnny, Manhattan

Stayed 5 nights in Dec 2024

2/10 Terrible

Claudia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an absolute scam. The pods are absolutely horrible and smell like a wet dog. The pods aren’t soundproof and the doors are all broken while attempting to be masked with a badly cut out piece of fabric instead. No lockers are inside the pods as advertised, instead it’s broken lockers outside the pods which were already all used (you also needed your own lock). The property was apparently under construction which meant no kitchen or pool table. Overall this place is definitely not worth the money!
Stayed 1 night in Dec 2024

8/10 Good

Aziz

Liked: Staff & service
Good stay
Stayed 1 night in Dec 2024

8/10 Good

Anuj

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faites vous une faveur, N'Y ALLEZ PAS! Ce n'est rien d'autre qu'une MAUVAISE auberge de jeunesse à PRIX FORT. La description est extrêmement mensongère et trompeuse. Les draps sont tachés, sentent la sueur et les pieds, et vous accueillent avec beaucoup de cheveux épars. En sus des odeurs, le bruit de vos "colocataires" fait certainement partie du charme de ce trou à rats. Les toilettes sont sales, il faudra faire des squats... La douche est pour ainsi dire inutilisable: l'eau prend environ 10 minutes pour chauffer, et il n'y a aucune pression, juste un filet d'eau. Évidemment, aucune serviette n'est fournie... Hormis les WC et la soi-disant salle de bains, les parties communes sont en travaux depuis de nombreux mois, alors oubliez la cuisine et tout le beau descriptif associé... À FUIR!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No hot water, underground rooms with no window, a dog was sleeping in the room. More like a homeless shelter.
Stayed 3 nights in Dec 2024

6/10 Okay

KIM NHAN N

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny, Manhattan

It's fine
Stayed 1 night in Dec 2024

2/10 Terrible

Minkweon

Disliked: Staff & service, property conditions & facilities, room comfort

About the scammed

I stayed here for one night and was told upon arrival that the payment I made on the website had not been received by the hotel. As a result, I was asked to pay again at the hotel. Despite my concerns about a duplicate payment, I was assured that a refund would be provided. However, it has now been over two months, and I have yet to receive the refund. I called the hotel directly to follow up, and while they acknowledged the issue and confirmed that a refund would be issued, no progress has been made. This has been a frustrating and disappointing experience. Unfortunately, I would not recommend this hotel and will not be returning.
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super basic micro room hostal, zero services, shared bathroom, kind of shabby building in a cinstruction zone. The only thing i liked was the location.
Stayed 1 night in Nov 2024

4/10 Poor

Jeremy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pods could use some extra cleaning as there was a hand print on the stainless panel inside and some dirty substance on the roof upon arrival. There is only 1 toilet and shower to share between everyone else staying there which didn’t seem to be an issue on our stay but the shower requires attention and was hanging off the wall
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Enock

The room is a cage not a room. Security is a concern. I was totally disappointed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mitanshu

Stayed 1 night in Oct 2024

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money!

Don’t stay in the pods. We booked a pod for 3 nights and only stayed one. The lock to my pod was broken, the door came off the track, there was a blood stain on the duvet, there’s only one bathroom for all the pods and it’s not very clean. There’s no towels, including hand towels in the bathroom. Theres also no air flow at all in the pods, no fan or anything. There’s barely anything in the kitchen. There is a number you can text ‘if you need anything’ that I texted 4 times without answer, and when I told the staff we wanted to leave early there wasn’t any question about it, no how can we improve things for you, nothing. The place is not well maintained, and there’s obvious water damage to the floor. Just because it’s cheap doesn’t mean they shouldn’t care.
Stayed 3 nights in Oct 2024

4/10 Poor

Rosalie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024