Moraine Hotels

"MIXED UP OUR BOOKING HAD TO FIND ANOTHER HOTEL TO STAY AT HOTELS.COM WEBSITE SCREWED UP THE CHECK IN DATE"

"Excellent hotel. Staff friendly, really clean and great location. Free snacks in the evening and decent breakfast in the morning. Also nice pool and hot tub. "

"Breakfast bar was horrible! Not worth the money and offered very little appetizing food"

"Room was very clean! Staff was great"

"Yes"

"The website said the pool would be available after March 31 and it was not. I wouldn’t have booked my family here if I would have known."

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"For the money, it was fine. It wasn’t dirty but it wasn’t well kept up either. To stop there, sleep, grab a yogurt in the morning, and leave, it was sufficient"

"One night stay with my daughter. 04/11 Told at 3:19 they had no clean rooms. He asked us to wait a minute went upstairs and then miraculously had a clean room… Proceeded to ask if we needed towels at the time because there were none in the room. They would be brought up later. I asked for atleast 1 so that we could wash our hands. Gave 2 hand towels. strangly had some towels to give us.Checked in went up to our room checked the bed.Mattress coved in brown stains. Oh and bathroom had towels. Room door didnt even have a normal lock to secure door while in the room.(only one like residential home with chain)Back to desk we are not staying there dirty and not safe. Desk guy said the stains were under the sheet. I told him absolutely not acceptable I was not letting my daughter sleep there. He asked if it was both beds umm only had 1 king. It was dirty and I didn’t feel safe. I showed him the pictures. Offered me another room- no I do not want another room. I want money back. Offered another room again, I said no. Told him pictures do not match hotel, he asked where and I told him from hotels.com. He said I would not get a refund from them. Went back "