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"Staff and clean room."

"The staff was kind and helpful. Our room was cleaned everyday, and coffee was served every morning with complimentary sweet bread! "

"My first time in Morelia, Michoacan and I will definitely return. I went to celebrate a relative's birthday. When the bday boy asked me where I was staying and told him that CM was my lodging he replied, "ooooh, I like it there!" And he was serious. I will stay at Casa Madero next time I go. I liked the intimate setting of the place, not huge and got to know all the people that worked there. You can tell and feel the attentiveness by the staff. Our cleaning person was Beatriz and she did an excellent job. Ediberto the bellboy, he plays an important role and thankful to have met him. He was very friendly and amicable and hooked us up with an excellent tour quide to take us to Patzcuaro. He also reserved a taxi for us for the way back to the airport. I didn't get to know the cooks, but the comida was delicious. Chilaquiles were my favorite! Everyone was kind and very nice. Thank you Ediberto, Beatriz and Pablo for all your kindness. Last but not least, THANK YOU for checking us in early - we were exhausted and that was a nice and unexpected treat. You are all appreciated and we came back to USA with a filled heart at your kindness and graciousness will never be forgotten. We will be back! "

" very comfortable bed,clean,and good service "

"Loved it"

"Great hotel and staff"

" Very nice, clean and safe hotel"

"The suite is wow!! I was impressed and felt like celebrity. The staff was so friendly they made my family and I feel important and very welcomed. "

"We enjoyed our stay."