"Definitely recommend The Fleece Inn!
Really good property to stay at for a really good price, the staff were extremely accommodating, always making our stay as welcoming as possible, breakfast was great, and the pub itself is perfect for a drink and a lovely meal!"
"Definitely recommend The Fleece Inn!
Really good property to stay at for a really good price, the staff were extremely accommodating, always making our stay as welcoming as possible, breakfast was great, and the pub itself is perfect for a drink and a lovely meal!"
"The hotel is situated in a fantastic location with great views, the staff are friendly and knowledgeable about what guests expect and they deliver with ease, the rooms are unique and comfortable which complement the amazing views
The car park is ample and safe for hotel guests and for restaurant diners
our continental breakfast was great and accompanied by a barista coffee, well worth the visit and looking forward to visiting again "
"The hotel is situated in a fantastic location with great views, the staff are friendly and knowledgeable about what guests expect and they deliver with ease, the rooms are unique and comfortable which complement the amazing views
The car park is ample and safe for hotel guests and for restaurant diners
our continental breakfast was great and accompanied by a barista coffee, well worth the visit and looking forward to visiting again "
"Lovely room, pub delightful, staff very accommodating , breakfast lovely and if wanted could have fully cooked but continental breakfast more than adequate. Enjoyed our lovely time there."
"Lovely room, pub delightful, staff very accommodating , breakfast lovely and if wanted could have fully cooked but continental breakfast more than adequate. Enjoyed our lovely time there."
"Our beds were comfortable, and the room spotlessly clean. The curry at the Maharaja restaurant in the evening was fantastic -tasted superb, good price, excellent service."
"Our beds were comfortable, and the room spotlessly clean. The curry at the Maharaja restaurant in the evening was fantastic -tasted superb, good price, excellent service."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Charming historic building with character, but the stay fell short overall. The room was acceptable, though lacking basic comforts (no fan on a very hot day) and minor housekeeping issues (dusty bedside tables). Staff were attentive, but operations felt poorly managed - breakfast was inconsistent, with key items missing and a lack of clarity on what was available. The location in Banbury wasn’t particularly appealing, and access to parking was challenging due to a very narrow entrance. Outdoor areas also appeared poorly maintained. In summary, a beautiful property with potential, but the overall experience wasn’t memorable."
"We chose this hotel because the May bank holiday was forecast to be very hot and we specifically wanted somewhere with an outdoor pool. Expedia advertised this hotel as having one, so we booked and drove over 3 hours — only to find out the hotel doesn’t actually have an outdoor pool. Extremely disappointing.
Things got worse when we discovered the AC in our room wasn’t working in 30-degree heat. A helpful receptionist with long black hair quickly fixed it and explained that whenever the key card is removed, the AC switches off and can only be reset by reception.
The next day, after returning from Cheltenham at 2pm, we asked reception to reset the AC again. The short-haired receptionist rudely told us to wait behind a queue of check-ins, despite the reset taking only seconds. An hour later my wife was told it would be sorted, but 3 hours later the AC was still off. I had to go down again and insist it was reset, only to be snapped at that she was busy and working alone.
Even another guest commented on how rude this was. Regardless of staffing issues, paying guests should not wait 3 hours for a simple fix or be spoken to so dismissively.
I raised the issues with Adrian at checkout, but although polite, he showed little interest in resolving the complaint.
Overall, a very disappointing stay with misleading advertising and poor customer service."
"We overall had a wonderful stay, however there were a few areas that improvements are needed.
The good -
-Rooms very spacious (and thank god for the aircon in the heat).
-The property was clean and also had a wonderful garden area. It’s really close to everything as well.
-Breakfast was also really good value for money with everything you can think of available.
-Friendly staff
The bad
-Check in. Minimal staff to check guests in at 3pm (check in time) so was extremely long wait. Were offered free drinks from the bar as an apology (which turned out to be a limited selection when claiming when that were not made aware of when first given them, however they are aware of how many guests are checking in on what day, staffing accordingly would make sense.
-Bathroom really needs updating - the shower over the bath has zero pressure. The anti slip severely stained, as is the plug hole. Tap for sink also only just hangs over the sink so when washing hands, water goes everywhere.
We were also unfortunately to find hairs from previous guest still in the bath
-Cleaners. On morning of check out, we were making most of our room before leaving due to us not wanting to be too early to where we were heading onto. Around 9:30 the cleaner knocked to see if we were still present. Made her aware that we didn’t plan on leaving until around 10:30/10:45.
20 minutes later she knocked again and seemed extremely annoyed that we were still there."
"Went during Bank holiday. I booked a room with double and single. Got bumped off which was very annoying.
There is not air-conditioning and rooms can get very hot.
Staff were generally good especially Matt.
Breakfast was average"
"The room was lovely with a really nice en suite shower. The staff were really friendly and helpful and the breakfast was tasty. There was adequate parking availablewhich was payable at the hotel. The carpets were very worn, especially on the stairs but everywhere was clean."