Premium bedding, pillow-top beds, desk, iron/ironing board
Check availability

Reviews of La Quinta Inn by Wyndham Moss Point - Pascagoula

2.5 out of 5
La Quinta Inn by Wyndham Moss Point - Pascagoula
7001 MS-63, Moss Point, MS

Reviews

6.8
Rating 10 - Excellent. 149 out of 531 reviews" "
Rating 8 - Good. 141 out of 531 reviews" "
Rating 6 - Okay. 91 out of 531 reviews" "
Rating 4 - Poor. 59 out of 531 reviews" "
Rating 2 - Terrible. 91 out of 531 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Chafarrah

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not clean
Stayed 2 nights in Apr 2024
Response from D on 6 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Moss Point - Pascagoula. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept property with comfortable rooms and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Judas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Re

Travelled with family and small children
Disliked: Cleanliness, amenities
Pictures are deceiving. The hotel looks nothing like the pictures.
Stayed 2 nights in Mar 2024
Response from D on 4 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Moss Point - Pascagoula. I am sorry that your experience did not meet your expectations we are trying hard to improve from our end

10/10 Excellent

wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger and better parking lot would be great.
Stayed 1 night in Mar 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, comfortable bed, new carpet and tile floors very nice. some of the furniture was a little beat up. I was pretty disappointed with the breakfast. The only thing hot was the toast I made and the waffles I made. Just a bunch of carbs, no proteins at all.
Stayed 1 night in Feb 2024
Response from D on 4 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Moss Point - Pascagoula. I am sorry that your experience did not meet your expectations we are trying hard to improve from our end

10/10 Excellent

wilson

Travelled with partner
Staff was very polite
Stayed 1 night in Feb 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great, enjoyed my stay and will be back..
Stayed 2 nights in Feb 2024

10/10 Excellent

Kierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so relaxing
Stayed 2 nights in Feb 2024

4/10 Poor

Jay

Disliked: Cleanliness
No outside plugs to charge boat battieries.
Stayed 2 nights in Jan 2024

8/10 Good

inder

Business traveller
Liked: Cleanliness, staff & service, amenities
satisfactory.
Stayed 1 night in Jan 2024

8/10 Good

Madelin, Pflugerville

Stayed 1 night in Jan 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

TAWANA

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the cost
The bed was a little too firm but not completely uncomfortable. Also, there was a deposit that the website did not mention prior to booking.
Stayed 1 night in Dec 2023

2/10 Terrible

Charles

Stayed 1 night in Dec 2023

4/10 Poor

Brandon

Disliked: Staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

Kristopher

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms smelled like mildew and I wasn’t offered much other than another smelly room. Elevator was broken.
Stayed 1 night in Nov 2023

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!!
Very quiet and convenient location!
Stayed 1 night in Oct 2023

6/10 Okay

Daymond

Stayed 1 night in Oct 2023

6/10 Okay

Victoria, Niceville

Travelled with family
Disliked: Property conditions & facilities
Staff was in training, but pleasant. Facilities are in need of renovations. Not up to the LaQuinta standards I have experienced in the past.
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Stayed 2 nights in Oct 2023

4/10 Poor

Alex

Disliked: Property conditions & facilities
??????
elevator was out 2 days still out when left breakfast was nothing to brag about egg pattie no meat packages of oatmeal and grits apples milk and cereal and bread staff was great
Stayed 3 nights in Oct 2023

10/10 Excellent

Hiram D.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment is really quiet. I really like it
Stayed 1 night in Sep 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

4/10 Poor

Marivett

Disliked: Staff & service
I don’t recommend
A/C didn’t work and very poor breakfast .
Stayed 1 night in Sep 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

2/10 Terrible

Elizabeth

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I came from Charlotte with my service dogs and they did not accept it, I felt discriminated and offended. They made me call my handle in the wee hours of the morning to explain why I had a service dog, they asked me to show all the information. I explained to them that it is a federal law which prohibits giving out information about my health situation. I suffer from ptsd and they even asked for my medical report. I do not recommend this hotel. It was a terrible and unpleasant experience. I hope people who have service dogs do not stay at this hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Elida, Houston

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The facility smelled. It seemed old. The fan in the bathroom made too much noise
Stayed 1 night in Sep 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

2/10 Terrible

Doyle

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

4/10 Poor

Oteria

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheets, wash clothes and towels were stained. I had to ask for a new set. The shower curtain was clearly worn down/ripped/dirty. When you attempt to shower the water ran all out of the shower/tub causing a puddle on the floor in the bathroom. Initially upon arriving the toilet seat was also dirty. I had no other choice but to stay being so I was in town for a short stay and could find no where else to book last minute. Also, according to “policy” I wouldn’t have been able to get a refund. But this was a first and last time staying at LaQuinta for me. I expected so much more according to the photos seen online before booking
Stayed 2 nights in Aug 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

4/10 Poor

Gina, THE WOODLANDS

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Uncomfortable pillows, no comforter l, just a thin blanket to cover, the carpet was sticky and there was a strong cleaning supply odor all over
Stayed 1 night in Aug 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

8/10 Good

Jasmine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 29 Sept 2023
We appreciate your feedback.

4/10 Poor

Kayla

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty and every time you closed the bathroom from the outside it would lock.
Stayed 1 night in Jul 2023
Response from John on 2 Aug 2023
We do apologize for this issue we will look into it and fix the issue. If any issues occur during your stay please let our front desk staff know so they can remedy the issue

2/10 Terrible

Angela, Plaquemine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place shouldn’t even be Open!! Filthy!!!! If you don’t believe me please go see for yourself!!! Just unbelievable filthy!!!
Response from Ray on 31 Jul 2023
Thank you for your review. We apologize for inconvenience but you stayed 2 nights, enjoyed the pool, ate breakfast and our accommodation. Please let us know if any issues with an hour of checking in, so we do not have this issue.

2/10 Terrible

Angela, Plaquemine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Ray on 30 Jul 2023
Hi Angela, Thank you for your review. Our staff helped you as much as possible but you were not satisfied for the amount of towels we had given you every time you asked. Gave you a first floor room, etc.

2/10 Terrible

Elijah

Stayed 2 nights in Jul 2023
Response from John on 2 Aug 2023
Thank you for your review!

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should not have the Quality name
Stayed 1 night in Jul 2023
Response from Ray on 30 Jul 2023
Hi Daniel, Thank you for your review!

4/10 Poor

Donald

Travelled with family
Disliked: Staff & service, property conditions & facilities
The elevator did not work properly. The so-called hot breakfast only had waffles and cold cereal. There was cream cheese available, but no bagels. There was a toaster but no bread. The orange juice dispenser was empty. It appeared that only one lady was running the hotel at night. The alarm clock was broken. The room was very nice with a king bed and a sleeper sofa. The area had a number of hotels, but very limited dining opportunities. We will not stay there again on our road trip home.
Stayed 1 night in Jul 2023
Response from Ray on 30 Jul 2023
Hello Donald, we do apologize as we cannot control what happens with electronics. But we have stairs on both sides of the building. Our breakfast is standard and sometimes the truck does come later than usual as we cannot control other companies on their delivery. Thank you for your review!

6/10 Okay

Renee

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Ray on 30 Jul 2023
Hi Renee, Thank you for your review!

4/10 Poor

Marie, HIRAM

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very disappointed in the property for the price we paid. No parking, rooms need major updating, lighting needing in rooms, flooring(carpet) needs updating or deep cleaning
Stayed 1 night in Jul 2023
Response from John on 22 Jul 2023
Thank you Marie for your review!

6/10 Okay

Marie

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed not worth money spent
Very disappointed for price paid for room. We arrived to an empty front desk once checked in our linens on the bed had stains - we were put in another room… linens had a small stain on the sheet…room needs updating…need more lighting in rooms…. Very disappointedly will not stay again… will be checking out and going elsewhere… if you’re going to charge over $100 a night at least wash linens and give customers their money worth. Plus they had the nerve to charge me $50 for incidentals…. My question is what could I possibly break or take and why would i
Stayed 2 nights in Jul 2023
Response from John on 22 Jul 2023
Thank you Marie for your review. We apologize for your poor experience. The 50 is given back to you upon checkout. We do not charge it. We hope your next stay is better

6/10 Okay

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from John on 22 Jul 2023
Thank you Roy for your review!

4/10 Poor

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Ray on 19 Jul 2023
Thank you Billy for your review!

6/10 Okay

Veronica

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Old beds & pillows
The beds and pillows were old and hard, the elevator from the second floor to the first floor was not working, and breakfast was extremely minimal.
Stayed 1 night in Jul 2023
Response from John on 18 Jul 2023
Hello Veronica, we do apologize about the elevator and the company is working on it. The elevator is working. Just the button is not. Your room was on 2nd floor and you are more than welcome to take that during your stay since it was right next to you. We will check to see what happens with the pillow and bed. We do apologize for the inconvenience.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again...
I very rarely complain or write a review but this time I felt I needed to warn others. I stayed at this hotel one other time and it was okay so I tried it again. After this last Friday night however, I will never stay there again. Where do I start... The room was so humid that the sheets were wet along with all the towels. The sink was cracked and broken, half the lights didn't work, and neither did the TV. I didn't want to change rooms after I got all unpacked and realized all this stuff afterwards. Anytime I spend over $100 I don't want to be inconvenienced by having to move to another room once again. The mattress was the worst I think I've ever slept on before. It must have been from the 1900s. True story, the night after I stayed at this hotel I decided to just sleep in the rental car instead, and it was much better than the hotel!!! How sad is that?
Stayed 1 night in Jul 2023
Response from John on 22 Jul 2023
Thank you for your review!

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old and dirty, will never stay again
Stayed 1 night in Jul 2023
Response from John on 22 Jul 2023
Thank you Carmen for your review!

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from John on 4 Jul 2023
Thank you Vanessa for your review! We hope to see you again!

2/10 Terrible

Elba

Disliked: Cleanliness, staff & service, property conditions & facilities
The hot breakfast was limited scramble eggs 3 people serve and it was over and the staff will not check to replenish, no coffee i. The lobby staff notify and nobody respond. People in the pool that wasn’t guess at the hotel. No towels available to exchange for dirty ones. Needed more staff. Same person who do laundry is in the kitchen and the front desk. I can’t trust La Quinta now. The room was too hot I change the temperature and it was on a timer it will go back to 74 degrees. Dirty A/C unit. Beds were hard as a rock. My nights were non refundable so I could not leave.
Stayed 2 nights in Jun 2023
Response from John on 4 Jul 2023
Thank you Elba for your review, we will share your review with the staff so we can make everyone's stay a better one!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean, updated and smelled fresh. Would stay there again.
Stayed 1 night in Jun 2023
Response from John on 4 Jul 2023
Thank you Christine for the wonderful review! We hope to see you soon!

4/10 Poor

Deja

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from John on 4 Jul 2023
Thank you Deja for your review! We would like some insight to your score. Please contact us so we can ask what was wrong with your stay!

2/10 Terrible

Debbie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Mold on shower curtains and soap holder, cracked tv, mildew in the microwave, tv remote did not work. This hotel is very outdated. Smells bad. This is the worse hotel I ever stayed in. Asked the clerk to have the manager call me, he never did. I picked LaQuinta because they are always nice and clean. NOT THIS ONE! Talked to staff, to ask for a refund. It was her first day alone and wasn't much help. Always read reviews before you book. This is privately owned, so I guess this guy just doesn't care. I took pictures because it was so gross to warn my friends and always read the reviews.
Stayed 1 night in May 2023
Response from John on 4 Jul 2023
Thank you Debbie for your review. We hope your next stay will be better!