Hakone Hotel Guide. Hotels in Motohakone, Hakone, Japan

"The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream. "

"Clean, great service. "

"Beautiful waterfront view "

"The villa is great. We loved everything about the unit. It was spacious and clean, had lots of amenities, and the private onsen was great. The layout for us (6 people) was awesome. The unit had multiple toilets and places to get ready. The fully equipped kitchen was very much welcomed. While we did not cook, and only heated up store-bought food and cup noodles, there are pots and pans and even an outdoor grill if you want to cook. There is even a vending machine that has limited food options to cook. There are drawbacks, and mainly it is the location. It is not easy to get there with public transportation, there are no convenient store within walking distance and restaurant options are limited. Also this check in was harder than it needed to be. The app/link they sent ahead of time for check in was slow and kept having error, so I ended checking in on the tablet in the room, but that was a bad expereince as well. It took over 45 min for me to self check in, scan passports, type in information etc... But overall, we really enjoyed the time we spent at the Villa and onsen. Great place to relax and decompress and have a rest/slow day. "

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"

"We had the Mt Fuji View superior twin room (middle floor = 6/F - 9/F). 26.5 m2. I requested a room on a higher floor and we got a room on 7/F. We were very happy. Once I got into the room, my first thought was "This is so luxurious!" It is indeed a luxury hotel. And there were two chairs in front of the ceiling-to-floor glass panel for us to enjoy the Fujisan view. It was amazing. We could see Fujisan at different times of the day under all different weather conditions!! Not to mention the fact that we saw the rare "ring clouds" in the last afternoon we were there! The room was even better than how it looked in the photos. Breakfast at Robata Grill L'EAU has all the usual items plus French toasts, the famous Mishima Croquettes, grilled salmon steaks, mackerel pieces and even whole horse mackerels! The view on 13/F was just as amazing! The hotel uses the Fujisan motif everywhere, from the room key card sleeve, the Do not disturb and Please make up room signs to the crockery in the rooms. And I think the quilt covers feature patterns of Mishima symbols. I saw them on the glass panels at the Mishima Tourist Information Centre and asked what they were. I thought that was a nice touch. Lastly, the hotel lobby has a miniature model of the hotel with the various trains tracks and trains including Doctor Yellow (retired 29/1/25). Just lovely! And hotel merchandise for sale. "

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"View, location, overall "

"Onsen was cool, Japanese style room is very spacious, and staff are very helpful"