Mount Joy Hotel Guide - Pet Friendly Hotels in Mount Joy, Pennsylvania

"My son loved the pool. Staff was pleasant and attentive. "

"Clean room convenient to everything"

"Very enjoyable stay friendly staff and nice accommodations would definitely come back if i visit lancaster again"

"Service at the front desk was great. Very helpful and provided great customer service. "

"Good"

"The room was clean enough and the lady on reception was very nice. The breakfast was ok. "

"I stayed here while in transition to move... Day 1... After coming in late from work, I found that my room wasn't cleaned. The tub and fridge were nasty. The counters hadn't been wiped down. I asked for another room and was told they were all booked up, but that I could move tomorrow. I was so exhausted and the bed appeared to have been the only thing that was changed. So I stayed. Day 2... After coming in again from work, I went down to check on my new room and was told that they were out of rooms. I told the guy that I had asked for my room to be changed due to my room not being cleaned. He said, there were none, and that I needed come in earlier. I explained, that I work 2 jobs and that it wasn't possible. He said that he'd have one for me the next day. I asked if someone could come clean my room and was told that they'd do it in the morning, because no cleaning staff was available. Day 3... After working... I found that I couldn't get into my room. After walking back around from the office to enquire about my room change, and was told no rooms were available. I was very upset to say the least. I enquired about the manager, and was informed that he would be in thy next day around 11 am. I informed the staff who was rude, that I would again be at work, and so I needed the manager's name so that call. He told me he wasn't able to give me his name. He let me in my room... The bed had been made and the towels changed, only. I was never given a new room. Never again!"