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Shashi Hotel Mountain View Palo Alto

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Luxury
5.0 star property
9.4

Exceptional

Tranquil elegance near Palo Alto's heart

Elegant design meets modern convenience at this tranquil retreat near Palo Alto's top attractions. Unwind with a dip in the pool, a session in the sauna, or a gourmet meal at Carte Blanche.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is €160
includes taxes & fees
22 May - 23 May

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About this property

Shashi Hotel Mountain View Palo Alto

  • Luxury hotel near Computer History Museum
  • Located close to Shoreline Amphitheatre, Shashi Hotel Mountain View Palo Alto provides an adjacent golf course, a poolside bar and a free daily manager's reception. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site Spanish cuisine restaurant, Emerald Hour, features al fresco dining and dinner. Fitness classes and yoga classes are offered at the 24-hour gym; Shashi Hotel Mountain View Palo Alto also has a firepit, a coffee shop/cafe and dry cleaning/laundry services. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Cooked-to-order breakfast (surcharge), free bike hire and self-parking (surcharge)
    • An electric car charging station, express check-out and express check-in
    • A banquet hall, a water dispenser and local meal delivery service
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 200 rooms have comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, designer toiletries and hairdryers
    • 65-inch flat-screen TVs with Netflix, Hulu and streaming services
    • Wardrobes/cupboards, free infant beds and digital channels

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  • Pet-friendly
  • Free Wi-Fi
9.6 out of 10, Exceptional, 1,282 reviews
The price is €147
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Covered self-parking fee: USD 20 per night
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Frequently asked questions

Does Shashi Hotel Mountain View Palo Alto have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Shashi Hotel Mountain View Palo Alto?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Shashi Hotel Mountain View Palo Alto on 22 May 2026 start from €160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shashi Hotel Mountain View Palo Alto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at Shashi Hotel Mountain View Palo Alto?

Self-parking is available for USD 20 per night.

What time is check-in at Shashi Hotel Mountain View Palo Alto?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shashi Hotel Mountain View Palo Alto?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shashi Hotel Mountain View Palo Alto located?

Situated near the airport, this luxury hotel is within a 15-minute walk of Computer History Museum and Shoreline Amphitheatre. Stanford University and Levi's Stadium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1088 out of 1384 reviews
Rating 8 - Good. 165 out of 1384 reviews
Rating 6 - Okay. 72 out of 1384 reviews
Rating 4 - Poor. 28 out of 1384 reviews
Rating 2 - Terrible. 31 out of 1384 reviews

Reviews

Verified

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, the Broma Restaurant is amazing!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to family and friends . Could be better… breakfast included
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sauna and steam room. The gym was really big too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities
Yes Excellent Staff Great Place to Stay Front Desk Fun
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient located. The room is quite small for a 5-star hotel, and there is not a single drawer.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the hotel was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, amenities, location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

alexander

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place with full luxury amenities Highly recommended plus free parking Definitely will stay again!! Great location and super luxury
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff assistance and customer service was excellent. As was the entire property.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Chi

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the staff were super nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Amazing front desk team! Great piano entertainment and fantastic drinks. The fitness center was so much better than most small hotel gyms. Great central location too
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Khoanam

Liked: Cleanliness, staff & service, amenities
Extra warm and soft blanket for the bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, excellent location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fereshteh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are so helpful and courteous, this is my second time staying and will stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel I love the experience and very relaxing atmosphere and the food was great too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for the San Francisco 49ers game! Smelled amazing and staff was bliss!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Quiet. Nice stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michal

Clean quiet room. Great gym.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and the rooms were beautiful. Really liked the hot tub too.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay! everyone was so friendly and the amenities were top notch! thank you! we will definitely be back!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, cool high-tech amenities, and great service.My only complaint would be having to cast local channels to watch regular TV.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the scent of the hotel is amazing !
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, amenities
Amenities are great..
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Abbi

The hotel was really nice, great amenities, clean room. But the toilet paper holder in the bathroom was broken. And on
Stayed 1 night in Jan 2026