Auckland Hotel Guide - Mount Eden hotels in Auckland, New Zealand.

"Modern and high standard. Lovely staff and breakfast was great."

"Staff discriminated against my partner when he tried to check in. We were treated well by the manager once I laid a complaint. The man on the after hour phone service was unhelpful and rude. We did get two nights complimentary but suggest staff undergo cultural competency training. "

"Great location, the hotel is slightly old, I can’t close the bathroom door. "

"The entire staff is it extremely accommodating and polite and efficient. Special shout out to the folks that have all the baggage has that was done so nicely. I would recommend this hotel in central business district to anyone visit ting Auckland as it is convenient too many things and almost everywhere by Uber Inexpensively."

"The room is big, well furnished. and comfortable. The location is excellent, close to the harbor, and quiet. The staff is helpful."

"Poor customer service- my partner was dismissed and turned away. His phone was taken from him for ID processing and he was mistreated. We are deeply disappointed in the service- and to be offered no compensation apart from an “upgrade next time we stay” dissappointing. We will not be staying again and reccommend somewhere else for better customer service. "

"The room size was quite small. We had no cutlery in our room but the room was clean and staff was helpful."

"Basic. Shower didn’t work well. Rubbish under the bed. Seemed clean overall? Fridge, kettle etc all good. Decor - not good. Lots of noise. Didn’t expect it to be luxurious but was more basic than I realised. Location was excellent (with a car)."

"Great central location Parking was a challenge"