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"Everything is fine as usual except the Aircon fan rattling."

"Great location and efficient staff"

"Generally it’s good in terms of amenities and location. but if you prefer a quiet room, make sure to ask for non connecting room. Somehow we were assigned connecting room though we had a baby with us. Baby court was requested but was forgotten. Hopefully they can improve to be more aware on each guest needs."

"Breakfast was good "

"All good but breakfast no variety "

"The property is historic and in a great location near Jonker Street. While the lobby and outdoor areas look well maintained, the room could use a little TLC. It was clean enough but just dated. Wallpaper was peeling off the walls, floor tiles were tripping hazards, and the shower continuously leaked, wasting water. On a positive, the spa is a must book as it is truly relaxing. Thank you Angie for ensuring my treatments were booked as requested. "

"Room very good & clean. EXCEPT receptionist were not professionals enough.. they were impolite to us. "

"Overall this is a super hotel in a great location - next to the river and right in the older part of Melaka. The staff are excellent. There are a couple of minor 'howevers' from our 4 night stay: the bar wasn't open at all; and the restaurant was focused entirely on providing iftar buffet suppers. But, when, on 2 of the nights we stayed, we explained that we were staying in the hotel and wanted to eat in the restaurant (from the a la carte menu), the restaurant staff bent over backwards to accommodate us, even though this must have caused then significant inconvenience. We were happy, but it was unfortunate that the limitations with the restaurant and the bar were not communicated at the time of booking, so that we could either have decided to accept them or to book a different hotel."

"Room was spotless spacious and clean"