Deluxe Triple Room
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Reviews of HOTEL BKC CROWN - NEAR TRADE CENTRE

3 out of 5
HOTEL BKC CROWN - NEAR TRADE CENTRE
E, 9 floor Building No.11, Mumbai, Maharashtra

Reviews

5.6
Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 6 out of 15 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

KAMLESH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. One improvement I will suggest is on number of water bottles; they should make it 2 bottles per person.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel for my parents visa appointment, the staff for very helpful and even gave them late checkout.
Stayed 2 nights in Apr 2024
Response from Manager on 25 Apr 2024
Dear Dharmesh, Greetings From Hotel BKC Crown!!!We're delighted to hear that our staff provided helpful service during your parents' visit for their visa appointment. Thank you for sharing your experience, and we hope to welcome you again soon!With Warm Regards, Hotel BKC Crown & Team

6/10 Okay

Kamlakant

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 25 Apr 2024
Dear Guest, Greetings from Hotel BKC Crown!!Thank you for your kind words! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back!With Warm Regards, Hotel BKC Crown & Team

10/10 Excellent

Fnu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service
Response from Manager on 25 Apr 2024
Dear Guest, Greetings from Hotel BKC Crown!!Thank you for your kind words! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back!With Warm Regards, Hotel BKC Crown & Team

8/10 Good

indla

Liked: Cleanliness, staff & service, property conditions & facilities
All are Good
Stayed 2 nights in Feb 2024
Response from Manager on 25 Apr 2024
Dear Guest, Greetings From Hotel BKC Crown!!!Thank you for your kind words! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back!With Warm Regards, Hotel BKC Crown & Team

10/10 Excellent

Damodarpuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Great staff and great service.
Stayed 2 nights in Feb 2024
Response from Manager on 25 Apr 2024
Dear Guest,Greetings From Hotel BKC Crown!!Thank you for your kind words! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back!With Warm Regards, Hotel BKC Crown & Team

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Rajendra

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is terrible. It is not a hotel , it is like a garbage place I donot recommend staying . Picture posted in the Expedia website are fake pictures.
Stayed 1 night in Jun 2023

4/10 Poor

Bhargavsinh

Disliked: Property conditions & facilities
Outside is very dirty. Once Lift didn’t work…not recommended
Stayed 1 night in May 2023

2/10 Terrible

Aniketh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the price. Location is terrible
Stayed 1 night in Mar 2023
Response from REview Team on 22 Apr 2023
Dear Guest, Greetings from Hotel BKC Crown!!! We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important to us. With Warm Regards, Hotel BKC Crown & Team.

2/10 Terrible

Sunil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at the property as there was no running water in the bathroom and toilet
Stayed 1 night in Feb 2023
Response from Review Team on 22 Apr 2023
Dear Guest, Greetings from Hotel BKC Crown!!! We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important to us. With Warm Regards, Hotel BKC Crown & Team.

4/10 Poor

Yogini

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing.If you go for visa purpose, there are many other options around. This is not a good place for a single lady and genuine family. location and area is very poor without street lights, unsafe and like dumping station. Auto rickshaw men standing outside are ripping off guests. Though Hotel is on 9th floor, many other hotels are there in the same building on different floors.
Stayed 1 night in Oct 2022
Response from Review Team on 22 Apr 2023
Dear Guest, Greetings from Hotel BKC Crown!!! We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important to us. With Warm Regards, Hotel BKC Crown & Team.

2/10 Terrible

Suman

Stayed 3 nights in Dec 2023