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"Lovely hotel"

"I loved the refillable water, especially the tap for sparkling water The breakfast is a bit overpriced for what it is but the staff kindly let me get some milk for my toddler and an Uber Eats delivery of a Subway meal cost less The room is lovely, neutral view with a little bit of the train station visible which the toddler loved Wifi is great, fast and available Shower was also great The receptionists are lovely too, with just 1 exception"

"Smartments Berlin Karlshorst is for those who travel on a budget. I travel a lot and prefer to stay in apartment hotels. I think this hotel is one of the best in this category. A minute walk to the public transport, 10-15 minutes ride to the city center. The hotel is clean, the staff is very helpful ( special thanks to Ms.Pilar), rooms are cozy and if you need extra supplies, there is a room for that on every floor. Yes, I recommend this hotel, and when again in Berlin will stay at Smartments Berlin Karlshorst. "

"The staff was great, and the room was clean. A bit weird was that some paid for the shuttle to the airport 3.5 EUR, like myself, but others were riding for free."

"Very clean room, everything seemed pretty new and fresh"

"Very ok for the price and staff are polite and helpful "

"Rooms were too hot and the smell after the big leak in the hallway ceiling was unbearable "

"I like the hotel and location. We had beautifull room with great view. Stuff was nice and friendly. Room was cleaned daily. But Im giving 4 stars because when we asked for another duvet they didnt have one and also ventilation was full of dust and under the bed was so much dust that you could chocke."

"The room was clean and neat. Affordable. "