Dear Tanya,We sincerely apologize for the unsatisfactory experience you had during your stay. Your feedback regarding the cleanliness of the room, the smell, and the lack of amenities is concerning, and we will address these issues promptly with our housekeeping and maintenance teams. Providing a comfortable and pleasant stay is our priority, and we regret that we did not meet your expectations. We appreciate your feedback and will work to improve. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

Dear Gidget ,We're deeply sorry for the unacceptable conditions you encountered during your brief stay. It's distressing to hear about the lack of cleanliness, unpreparedness of the room, and unavailability of staff to assist you promptly. Your experience falls far below our standards of service and cleanliness, and we apologize for any inconvenience or frustration this has caused. We'll address these issues immediately to ensure that such situations are not repeated. We understand your disappointment and regret that we were unable to provide you with a satisfactory stay. Please rest assured that we'll take appropriate measures to prevent similar occurrences in the future.Sincerely, Hotel Manager

Dear Carrie,We're thrilled to hear that you had a quiet and enjoyable stay with us! Thank you for your positive feedback about our friendly staff. Providing a welcoming and comfortable experience for our guests is always our priority. We hope to have the pleasure of hosting you again for another excellent stay in the future!Sincerely, Hotel Manager

Dear Gloria,We apologize for the discomfort you experienced due to the appearance and smell of the rooms during your stay. Maintaining a clean and comfortable environment is important to us, and we regret falling short of your expectations in this regard. Your feedback is valuable, and we will address these concerns to ensure improvements are made. We hope to have the opportunity to provide a more pleasant experience for you in the future.Sincerely, Hotel Manager

Dear Linda,We apologize for the multiple issues you encountered during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's disappointing to hear that we fell short of meeting your expectations. We apologize for the cleanliness issues in the bathroom and the smell of cigarettes in your room. Additionally, we regret any inconvenience caused by the empty vending machines and the pool being out of order. Your feedback is invaluable, and we will address these issues promptly to ensure they are resolved for future guests. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Theresa,We're truly sorry to hear about your disappointing experience. Your feedback is essential, and we appreciate you bringing these issues to our attention. We will address these concerns with our maintenance and housekeeping teams immediately to ensure that such issues are rectified promptly. Please accept our sincere apologies, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

Dear Jami,We sincerely apologize for the unsatisfactory experience you encountered during your stay. It is unacceptable that your room was not clean upon arrival and that you experienced difficulties with the cleanliness of the bathroom and bedding. Additionally, we apologize for the lack of towels provided and the challenges you faced with our front desk service. Your feedback is crucial, and we will address these issues promptly with our housekeeping and front desk teams to ensure improvements are made. We appreciate your honesty and regret any inconvenience caused. Sincerely, Hotel Manager

Dear DENISE,We apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Angela M,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

Dear Audrey, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

Dear Troy,We sincerely apologize for the unsatisfactory experience you had during your stay. Providing a clean and comfortable environment for our guests is paramount to us, and we regret that we fell short of meeting your expectations. Your feedback has been shared with our housekeeping team for immediate improvement. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Patricia,We apologize for the inconvenience caused during check-in regarding the unexpected processing fee. Your feedback is noted, and we will review our policies accordingly. We're delighted to hear that you found the room exceptionally clean and comfortable, and we appreciate your recognition of our hardworking housekeeping staff. We apologize for the oversight with the towels and washcloths and will ensure better preparation in the future. Thank you for sharing your experience, and we hope to welcome you back for an improved stay.Sincerely, Hotel Manager

Dear Nathaniel,We apologize for the unsatisfactory experience you had during your stay. Your feedback is crucial, and we take it seriously. We will address the issues raised to ensure a significant improvement in our amenities and overall cleanliness. We hope to have the opportunity to provide a much better experience in the future.Sincerely, Hotel Manager

Dear Guest,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

Dear Seung-Sik,I am disappointed to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will write to us in detail about where we went wrong so we can rectify the issues and gain a 10-star rating.Sincerely, Hotel Manager

Dear William,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

Dear Kyle,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive remarks about the quality and affordability of our rooms. However, we would like to address the concerns you raised regarding our staff.We take guest feedback seriously, and we would like to provide some clarity on the incidents you mentioned. Our investigation revealed that on the night you mentioned, the attendant appeared to be drunk; it was, in fact, our manager assisting another guest, and we apologize if this created any misunderstanding. We prioritize professionalism and do not permit drinking around the clock.Regarding the second night when you experienced a delay at the front desk, our manager was assisting another guest with a technical issue, and we regret any inconvenience this may have caused. We strive to provide exemplary service, and we appreciate your understanding in such situations.We assure you that we take all feedback seriously and continuously work to improve our services. We hope to have the opportunity to welcome you back and demonstrate our commitment to providing a positive guest experience.Sincerely, Hotel Manager

Dear Guest,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

Dear Scott,We apologize for the numerous issues you encountered during your stay, including the lack of heat, missing amenities, and malfunctioning equipment. Your experience is not reflective of our standards, and we deeply regret the inconvenience caused. We will address these matters immediately to ensure a more comfortable stay for our guests. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Manager

Dear Angela,We apologize for the inconvenience you faced during your stay, with the pool being closed and the room not meeting our cleanliness standards. Your experience is not reflective of the level of service we strive to provide. We will address these issues promptly to ensure improvements. Thank you for bringing it to our attention. We hope you might consider giving us another opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager

Dear Robert,We sincerely apologize for the inconvenience you experienced during your stay. The issues with the non-functional phone and broken bed are unacceptable, and we regret that our front desk did not provide the assistance you needed. Please be assured that we are addressing these issues promptly to ensure they do not recur. Your feedback is invaluable, and we appreciate your patience. We hope you might consider giving us another chance to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Bradley,We sincerely appreciate your wonderful review of our hotel! We take great pleasure in giving our guests outstanding service and once-in-a-lifetime experiences, so we are honored and appreciative of your 10-star review. We hope to see you again soon and we are happy that you had such a wonderful stay!Sincerely, Hotel Manager

Dear pamela,We sincerely apologize for the subpar conditions you encountered during your stay. Your feedback is concerning, and we deeply regret the inconvenience it caused. We are actively addressing the issues with our team to ensure improvements. This experience does not reflect our usual standards, and we appreciate you bringing it to our attention. Your comfort and satisfaction are our top priorities, and we hope you might consider giving us another chance to provide you with a much-improved stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the cleanliness issues and the lack of prompt service you experienced. Your comments are valuable, and we are addressing these concerns with our team to ensure improvements. We appreciate your patience and understanding. It's encouraging to hear positive remarks about the housekeeper, and we will ensure your constructive feedback is used to enhance our overall guest experience. We hope you might consider giving us another opportunity in the future.Sincerely,Hotel Manager

Dear Angela M, Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

Dear Jonathan,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

Dear Jonathan,We sincerely apologize for the inconvenience and rudeness you encountered during your interaction with our night shift worker. This behavior is not reflective of our service standards, and we deeply regret any frustration caused. Your feedback is valuable, and we will address this issue with our team to ensure a more responsive and courteous service. We appreciate your understanding, and we hope you might consider giving us another opportunity to provide a more positive experience in the future.Sincerely, Hotel Manager

Dear Steven,Thank you for sharing your experience with us. We sincerely apologize for the discomfort you encountered with the bed in room #125. This is not the standard we aim to provide, and we appreciate your understanding. We're also sorry to hear about the unexpected pool closure and the limited breakfast options.Your feedback is crucial in helping us address these issues, and we'll be working to ensure improvements in the mentioned areas. We hope to have the opportunity to welcome you back for a more positive stay in the future.Sincerely, Hotel Manager

Dear Sarah,We apologize for the issues you encountered during your stay and the lack of satisfactory customer service. Your feedback is important, and we will address these concerns to improve our guests' experience. Thank you for sharing your experience.Sincerely, Hotel Manager

Dear Joseph,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

Dear Guest,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Dear Diana,Thank you for the 5-star rating! We're pleased to know that you found the place to be clean and the staff friendly. If you have any more feedback or if there's anything else we can assist you with, please feel free to share. We appreciate your review!Sincerely, Hotel Manager

Dear Erica,We're sorry to hear that your stay did not meet your expectations. Your feedback is valuable, and we'll work to address the issues you've mentioned. Our aim is to improve our services and provide a better experience for our guests. Thank you for sharing your concerns. We hope you'll consider staying with us again in the future, and we'll do our best to provide a more satisfying stay.Sincerely, Hotel Manager

Dear Michael,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

Dear marc,I'm sorry to hear about the issues you encountered during your stay at the hotel. Your feedback is important, and we apologize for the lack of readiness and service you experienced. This does not meet our standards, and we will address these concerns with the hotel management to ensure that improvements are made. Your comfort and satisfaction are our priorities, and we hope you consider giving us another chance to provide you with a better experience in the future. If you have any more comments or if there's anything else we can do to assist you, please feel free to share. Safe travels!Sincerely, Hotel Manager

Dear Michael,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

Dear Nina,I am disappointed to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will write to us in detail about where we went wrong so we can rectify the issues and gain a 10-star rating.Sincerely, Hotel Manager

Dear Christina,We apologize for the issues you encountered during your stay. It's disappointing to hear about the state of housekeeping, the pool being out of service, and any discrepancies in advertising. Your feedback is valuable, and we'll use it to improve our services and ensure a more accurate representation online. We appreciate your comments, and if you have any more details to share or if there's anything else you'd like to discuss, please feel free to let us know. We hope to have the opportunity to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Kenneth,We apologize for the inconvenience you faced with the pool closure during your stay. We understand your disappointment, and we're sorry for not meeting your expectations. Your feedback is important to us, and we'll work to ensure that our amenities are accurately represented in the future. We hope to have the opportunity to provide a better experience should you choose to stay with us again.Sincerely, Hotel Manager

Dear Craig,We're truly sorry to hear about the multiple issues you encountered during your stay. The problems with the breakfast quality, lack of AC in the lobby, AC issues in the room, room cleanliness, broken furniture, and the overall condition of the room are not reflective of the experience we aim to provide. Your feedback is important, and we apologize for the inconveniences you faced. We will take your comments seriously and address these concerns internally to ensure improvements. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust with a better experience in the future.Sincerely, Hotel Manager

Dear Rochelle,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Dear Rich,We sincerely apologize for the negative experience you had during your stay at our hotel. We regret the lack of staff at the front counter, the dirty room, and the inadequate cleanliness throughout. We also apologize for the unsatisfactory breakfast options, including the cold coffee and limited items. The unavailability of the pool despite the information provided is deeply regrettable. We apologize for the condition of the hallways and the lack of stocked vending machines without an ATM. We understand your disappointment and assure you that we take your feedback seriously. We will investigate these issues thoroughly and make necessary improvements to ensure a better experience for our guests in the future.Sincerely, Hotel Manager

Dear Barbara,Thank you for your feedback. We appreciate your positive comments about our housekeepers and their dedication to maintaining a clean environment. We apologize for any negative experiences you had with our front desk staff. Providing excellent customer service is important to us, and we will take your feedback into consideration to improve our service. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Jason,We apologize for the negative experience you had during your stay. It is certainly not reflective of the level of service we strive to provide. We deeply regret the inconvenience you encountered with the towel situation and the attitude of our front desk staff. This is not the standard we hold ourselves to, and we will address these issues internally to ensure they are not repeated. We also apologize for the cleanliness issues you encountered in your room. Your feedback is important to us, and we will take immediate action to address the cleanliness and maintenance concerns you mentioned. We appreciate your feedback and will use it to improve our services.Sincerely, Hotel Manager

Dear Joey,It is disappointing to see that your stay was not satisfactory at our hotel, based on the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager

Dear Sarah,We apologize for the experience you had during your stay. It's disappointing to hear that your room was not clean upon arrival and that you encountered issues with the availability of towels. This is not the level of service we strive to provide, and we apologize for any inconvenience caused. Your feedback will be shared with our housekeeping and front desk teams to ensure that similar issues are addressed and resolved in the future. We appreciate you bringing these matters to our attention. If there's anything else we can do to make it right, please let us know. We hope you'll consider giving us another chance to provide you with a more positive experience in the future.Sincerely, Hotel Manager

Dear Guest,We apologize for the negative experience you had during your stay. It is certainly not the standard of service and cleanliness we strive to provide. We take your feedback seriously and will address the issues you mentioned, including the condition of the carpet, the absence of amenities, and the maintenance problems. We regret that these shortcomings impacted your stay, and we appreciate your valuable feedback. If you have any further concerns or if there is anything else we can do to improve your experience, please don't hesitate to reach out to us.Sincerely, Hotel Manager

Dear Robert,I'm glad to hear that you had a great experience! We appreciate your positive feedback and hope to welcome you back in the future.Sincerely, Hotel Manager

Dear Sierra,I apologize for the issues you experienced during your stay at our hotel. It is certainly not the level of service we strive to provide. We take your feedback seriously and will address these concerns with our front desk staff to ensure better service in the future. We apologize for any inconvenience caused and appreciate your patience. Sincerely, Hotel Manager

Dear Roma,We apologize for the inconvenience you experienced regarding the pool closure and the broken ice machine during your stay. We understand that these amenities are important to our guests, and we strive to provide a pleasant and fully functional experience. We apologize for any miscommunication or inconvenience caused by the unavailability of these facilities. Our maintenance team is working diligently to resolve these issues as quickly as possible. We appreciate your understanding and patience, and we hope to have the opportunity to make it up to you in the future. Thank you for choosing our hotel, and we apologize for any disappointment caused.Sincerely, Hotel Manager