Mutonia - Mutoid Waste Company

Staff very friendly. Some repairs needed in the rooms

Bedroom was clean and tidy but the outside balconies and railings looked unsafe so we didn’t venture out onto them. The bathroom was nice but the extractor fan didn’t work which turned it into a sauna. One of the basins didn’t hold water which was a slight inconvenience when shaving, etc. The shower didn’t have a slider rail and was fixed around waist height and had to be held to wash your body unless you wanted to use the drencher head. There was also no shelf inside the shower area to put toiletries on meaning constant bending down. A shower grab rail would also have been advantageous. The toilet seat was also wonky but manageable. For a 5 star hotel complimentary daily water bottles were not provided unless you wanted to pay for it from the mini bar. Breakfast was a rudimentary continental type. Scrambled egg (with shell) was provided but if you wanted cooked eggs or omelettes there was a €7 - €15 charge. Swimming pool and sauna facilities were nice. Bar area was clean and tidy. Generally all the staff in the hotel were polite and helpful especially the receptionists.

Overall we enjoyed our stay at Park Hotel. The hotel is clean, reception staff friendly and helpful and our room met our expectations. A couple of issues that led us to rate as “good” but not “excellent” - on our check-out day we were initially told we would not be able to use the hotel beach as it was “full” and new guests had checked in early. We felt this was a little unreasonable, in the end we were allowed to use the beach for 3 hours but still had to pay the daily €4.50 fee each. Also, whilst understandably the breakfast buffet is a served buffet during Covid, it is a very chaotic experience and we actually decided to go out for breakfast after our first day.