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Reviews of KLEN hotel

3 out of 5
KLEN hotel
M. Hrushevskoho, 79f, Mykulychyn, Ivano-Frankivsk

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonello, Harrogate Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to visit the Carpathian Area
Very comfortable hotel , with beautiful surroundings and lovely and warm staff! Fantastic olistic rooms all made from local timber. Full of positive energy , great retreat to spend relaxing time visiting probably one of the best natural area in Europe. Great great great!
Stayed 2 nights in Jun 2018

10/10 Excellent

Natalia, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the Carpathian Mountains
This is a beautiful boutique hotel situated on the Prut River in the gorgeous and peaceful Carpathian Mountains. The hotel has 3 buildings, one of which is a private cabin and the other 2 buildings have rooms for 2 to more individuals. The hotel restaurant is situated onsite in one of the buildings on the ground floor and you have an option to have one or more meals served either in their dining area or on the veranda outside of your room. The property has a small area where children can play, has a canopied area where you can eat or simply relax and a large deck with chairs on the Prut River. In the summer months guests can swim in the river or simply soak their feet and enjoy the beauty of the mountains. Our room was situated on the top floor with a view of the mountains, was quite large with all the modern amenities on would desire, complete with a mini fridge and a modern bathroom. I'd love to return here.
Stayed 2 nights in Jun 2018
Response from Valeria on 2 Jul 2018
Dear Natalia, thank you so much for your feedback!! We'd love to host you again!! :)

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous views
Stayed 1 night in Feb 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The lady at check in and in reception all through was extremely helpful and spoke perfect English, a great help when I speak NO Ukranian. Amazing and stunning views in autumn so can only imagine what it is like in other seasons. From balcony you can hear the river running through, see the forests and mountains - all in all I would highly recommend this hotel. It may not be the easiest to get to but well worth a visit! Food was exquisite. Never tried Ukranian food before but highly recommended!
Stayed 1 night in Feb 2018

6/10 Okay

John

Liked: Cleanliness
Was okay.
There was some confusion and disagreement about our reservation and we had to pay more than expected. It wasn't quiet when guests were staying in the room above so it might be better to take an upper level place. Overall, was ok.
Stayed 3 nights in Jun 2017
Dear, John! We would like to thank you again for your choice! We feel really sorry for the confusion you've mentioned. Might that be, that you've considered the 50% after check-in as an additional cost? We pre-authorize half of reservation amount once guest books, the other part is due to be paid after guest checks-in. Overall you've paid 110 $ for 3 nights for two-room Suite. Otherwise it is not clear what could be the reason for confusion.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
pleasant hotel for families
This was a pleasant hotel and the staff was extremely kind and efficient. Many families were here and seemed to be enjoying it very much. For us, we were hoping for something more separate from neighbors and quiet. We were also hoping for a nicer room, like in the pictures, but even though it was mostly similar the carpet and sofa were worn and there was not much of a view from inside. There was a better view from the porch but this was not very private and mostly too sunny.
Stayed 3 nights in Aug 2018