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Reviews of Hotel Gígur by Keahotels

2 out of 5
Hotel Gígur by Keahotels
Skútustöðum, Myvatn

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 143 reviews" "
Rating 8 - Good. 49 out of 143 reviews" "
Rating 6 - Okay. 39 out of 143 reviews" "
Rating 4 - Poor. 14 out of 143 reviews" "
Rating 2 - Terrible. 7 out of 143 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Denise, PA

Disliked: Staff & service
We were not able to stay at the Hotel Gigur, since Americans are not allowed to travel to Iceland and our airline cancelled our trip. I know they have a no-refund policy, but I would have thought there might be some forgiveness given the situation with the pandemic. Despite several tries, I was unsuccessful in getting a refund.
Stayed 1 night in Aug 2020

2/10 Terrible

Meg, Sioux City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to cancel my trip to Iceland, due to the coronavirus. I had ten different accommodations lined up, and was able to receive a full refund from 7 of them and a voucher from 2 of them. Hotel Gígur was impossible to get ahold of! I tried emailing them twice and Expedia called them over 6 times on my behalf and were never able to receive an answer. It was only after the date of my scheduled stay, that I received word from them. They refused to give me a refund, even with the current conditions. I look forward to rescheduling my trip to Iceland for next summer, but will not work with this hotel moving forward. Their lack of communication during this time, even with ample time to respond, was disappointing.
Stayed 1 night in Jul 2020
Response from Dísa Rún Jóhannsdóttir Reception Manager on 13 Jul 2020
Dear Meg, You did not contact us regarding this booking until after we told you we would have to move it. Then there was only a week until your arrival. We are dealing with a lot of similar requests and that is the reason for delays in your answer. I am very sorry about that but Expedia did in fact never contact us regarding this and that is the reason we contacted you in the first place. We hope you will have a nice time in Iceland when you do arrive. Best regards, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Very small room .... We stayed there for 3 nights and only clean our room once even we request them to do so. Only positive side the staffs were friendly
Stayed 1 night in Sep 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 7 Oct 2019
Dear Guest, Thank you for staying and for giving us your feedback. We are sorry if something went wrong with the cleaning but thank you for your kind words towards the staff. We still hope you had a lovely time in Iceland. On behalf of the staff of Hotel Kea, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night visit
Clean and tidy.Good food. Staff very friendly.
Stayed 1 night in Sep 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 30 Sept 2019
Dear Guest, Thank you for staying and for your perfect rating and review. Nothing makes us happier than to see a feedback like yours and we hope you will continue to have an amazing time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We liked the location but the food in the restaurant was poor. I had to send my lasagne back as it was cold.
Stayed 2 nights in Sep 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 25 Sept 2019
Dear Guest, Thank you for staying and for your review. I am really sorry to see that you had a disappointing experience with our restaurant and I will make sure to look into what went wrong to prevent it from happening again. We all hope you had the most amazing time in the Lake Mývatn area! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

4/10 Poor

WEIQIAO

Disliked: Staff & service, property conditions & facilities, room comfort
Nothing is right (apart from the location)
Outdated, small rooms, small beds, tiny bathrooms, smelly water from the tap/shower, no tv in the room, expensive for what it is. Luckily it's one of the only hotels in the area, it's all about location location location.
Stayed 1 night in Sep 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 18 Sept 2019
Dear Weiqiao, Thank you for choosing Hotel Gígur and for leaving a review. We are very sorry to see that you had a disappointing stay. There is no TV in the room like is listed when booking here online. The water smells of sulphur because the Lake Mývatn area has a lot of geothermal activity (which is one of the areas main attraction) but is perfectly safe to use. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel is on Lake Mytavn and the pseudo craters. The staff was very friendly and helpful. The only negative is that the room was very small. Beds were comfortable. Good selections at breakfast
Stayed 1 night in Sep 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 18 Sept 2019
Dear Guest, Thank you for staying and for your lovely review! It was our pleasure to accommodate you and we hope to see you soon again. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big breakfast.
Enjoyed our stay. Beds were comfy and staff was pleasant and accommodating. We had a twin room with private bath that was small. The hotel is located in front of the pseudo craters which was worth visiting. We ate dinner in the restaurant. The view was very nice. I had the trout with mixed vegetables. The serving of trout was amply, however the serving of vegetables was skimpy. There is a variety of options on the menu. The breakfast bar was large and had a lot of options. Something for everyone. I would stay here again.
Stayed 1 night in Aug 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 6 Sept 2019
Dear Laura, Thank you very much for choosing Hotel Gígur and for taking time to write such a thorough review. We are extremely happy to see how much you enjoyed staying here and very excited to see you again some day. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good food, nice breakfast, room was small
Stayed 2 nights in Aug 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 2 Sept 2019
Dear Guest, Thank you for staying and for taking time to write a review. Our rooms are small but we are are happy to see that you liked the location and the restaurant. We all hope to see you again some day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Hotel was convenient, food good, and room comfortable.
Stayed 1 night in Aug 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 2 Sept 2019
Dear Guest, Thank you for your recent visit and this wonderful review. It was our pleasure to have you staying with us.

8/10 Good

G

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms, well serviced, friendly and helpful staff. Only negative was that our room was on the 2nd floor and to get to it you had to go to the 3rd floor then back down to the 2nd floor.
Stayed 1 night in Aug 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 29 Aug 2019
Dear G, Thank you for your recent stay and for taking time to write a review. I think you are referring to our sister hotel, Hotel Kea, in regards to how to get to the 2nd floor, as there is no 3rd floor here in Hotel Gígur. We are happy to see you enjoyed your stay and that you though the staff was friendly and helpful and wish you a safe trip home. On behalf of the staff of Hotel Gígur and Hotel Kea, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Room small, everything's OK. Location OK. Near the lake, they gave us the first floor, so can not see the. View.
Stayed 1 night in Aug 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 27 Aug 2019
Dear Guest, Thank you for staying with us and for leaving your feedback. We are happy to see you liked your overall stay and hope you could enjoy the view from our dining hall at least! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is great, although the room is a little small and away from town. Staffs are friendly.
Stayed 1 night in Aug 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 27 Aug 2019
Dear Guest, Thank you very much for your recent stay and this wonderful review. We hope you had the most amazing time here in the area and wish to see you again one day. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just by the lake, amazing scenery. Both room and bathroom were very clean
Stayed 1 night in Jun 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 16 Jul 2019
Dear Guest, Thank you very much for your recent stay and this wonderful review. It was our pleasure to have you staying with us and we hope to see you soon again. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Pamela

Liked: Cleanliness, room comfort
OK
We chose this hotel as it looked quite nice. I think the reality is that the pictures are artfully crafted. It feels a bit run-down in reality as you enter. The breakfast area is indeed nice. The rooms are quite small and have no extras (such as water for tea, microwave or fridge). We were hesitant to stay in a guesthouse and so chose this to have our own bathroom, but felt a bit disappointed by it at the end. It was meant to be one of our "nice" hotels.
Stayed 1 night in Jun 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 12 Jul 2019
Dear Pamela, Thank you for staying with us and for taking time to write about your experience. We are very sorry to see you felt a bit disappointed with your room. Hotel Gígur is only a 2 star hotel so the rooms are on the smaller side and there is no minibar or teaset in the room, but our staff are always ready to go above and beyond to assist when needed. We hope you had a wonderful time in the area and in Iceland overall. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Janice

Rooms small, overpriced
Stayed 1 night in Jul 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 5 Jul 2019
Dear Janice, Thank you for staying and for taking time to give us a feedback. We are sorry to see you had a disappointing stay. Our rooms are small but the size is listed when booking here on Expedia. We hope you had a wonderful time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

4/10 Poor

deany

Disliked: Staff & service, property conditions & facilities, room comfort
Most unsatisfied with the price charged
The rooms were absolutely minute ,we had no room to even place 2 suitcases Bathroom was smaller than a ship cabin For the price we paid,it was not of good value Breakfast was very poor,compared to others we had travelling in Iceland
Stayed 1 night in Jul 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 4 Jul 2019
Dear deany, Thank you for staying with us and for writing a feedback. We are truly sorry you felt the value was not good and that our breakfast buffet was poor - even for a 2 star Hotel, which Hotel Gígur is. We hope you had a fantastic time in the area nonetheless and wish you a safe trip home. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

lan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 4 Jul 2019
Dear Ian, Thank you for staying with us and for your lovely rating and feedback. We are happy to see you liked your overall stay and hope you had a great time in Iceland. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Beautiful views. Extremely small rooms.
Stayed 2 nights in Jun 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 1 Jul 2019
Dear Guest, Thank you for your stay and for taking time to write a review. Our rooms are small but the nature surrounding us is amazing and we are happy you were able to enjoy that! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent hotel by lake
Small room, small bathroom, lots of flies by the window. Good breakfast with a nice view. Good location, next to some short hikes by the pseudocraters and lake.
Stayed 1 night in Jun 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 24 Jun 2019
Dear Guest, Thank you for staying with us and for taking time to write a review. We appreciate your feedback and hope you had a fantastic time in the Lake Mývatn area! On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Verified traveller

Travelled with partner
we thought we would have view of lake but all we got was view of dirty hotel car and the large kitchen garbage bin. first night we decided to eat in hotel dining room. only one group were sitting in this large beautiful set dining area but we were shown to the wooden unset breakfast table area for our dinner, so very disappointed. staff member at reception was helpful when we requested extra pillows and a fan the first night as room was very hot and could not open the windows because of insects.
Stayed 2 nights in May 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 18 Jun 2019
Dear Guest, Thank you for choosing Hotel Gígur and for leaving a review. I am sorry to see you were disappointed with the view from your room - we really wish we were able to provide a lake view room for everyone. As for the dinner I am sorry as well that all of the seats had been pre-booked for other restaurant guests but hope you have enjoyed your dinner nonetheless. Thank you for the compliment about our staff! They truly deserve it. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is in a great location alongside the lakes. Our room was clean and the bed comfortable. Not enough curtain to block out the window to sleep. The Sulphur smell in the hot water was overpowering. We just couldn’t shower in it. The cold water had no smell. Breakfast was good.
Stayed 1 night in Jun 2019
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 5 Jun 2019
Dear Guest, Thank you for choosing Hotel Gígur and for taking time to write a review. We are glad to see you liked our location, the breakfast buffet and the cleanliness. The sulphur smell of the water is unfortunately not something we can control as it is everywhere like this where there is a geothermal heat. We are so lucky here in Iceland to have a lot of natural hot water and it is perfectly OK to shower in it despite the smell, which will not stick on you after the shower. We hope you were able to explore the Lake Mývatn area as much as you wanted and we look forward to seeing you again one day. On behalf of the staff of Hotel Gígur, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

tal

It was ok. The rooms are very small
Stayed 2 nights in Sep 2018
Response from Dísa Rún Jóhannsdóttir Reception Manager on 17 Sept 2018
Dear tal, Thank you for staying with us and for leaving a review. We hope you will visit us again one day. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Karelin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place, nice decorated, would stay here again only feedback is to maintain the boiled eggs hot during breakfast.
Stayed 1 night in Sep 2018
Response from Dísa Rún Jóhannsdóttir Reception Manager on 17 Sept 2018
Dear Karelin, Thank you for choosing Hotel Gígur and for your lovely review. We appreciate your compliments and your feedback regarding the eggs, which we will look into. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Robert, Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is all about location, location, location, situated at the southern end of Lake Myvatn, with short drives to most of the attractions in the area, to say nothing of some fabulous scenery, especially along the southern and eastern sides of the lake. There is very little competition in the area to speak of, so if you’re looking for accommodations, this hotel will be among a handful of contenders, and probably the best of the lot. In staying here, in avoiding disappointment, one needs to think small (despite the not so small overnight rate)—the room is small, just large enough to hold the bed, a clothes hanger in the walk, and a small desk (no, there’s no TV, but then you didn’t decide to visit here to watch TV, did you?); the bathroom is small, able to handle only one person at a time; and the corner shower is very small, able to negotiate comfortably only people of slight build and diminutive size. The restaurant on site serves both dinner and breakfast. The dinner menu offers limited choices (lamb being one of them, of course), but is of acceptable quality (there are slim pickins’ otherwise other there for evening meal alternatives). Breakfast is good by Icelandic standards, offering cereal, oatmeal, various meats and cheeses, fruits, and beverages. Harder to come by is the orange juice that is supposed to be available. If we were in the area again, would we stay there? Given the alternatives, absolutely.
Stayed 2 nights in Sep 2018
Response from Dísa Rún Jóhannsdóttir Reception Manager on 10 Sept 2018
Dear Robert, Wow, thank you so much for your detailed review. We are thrilled to see you liked our hotel and that you appreciate what we have to offer. We loved having you with us and all look forward to seeing you again in the future! On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Baya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super view from the hotel. Nice restaurant for dinner. Free breakfast was very nice. Rooms small but in good shape.
Stayed 1 night in Sep 2018
Response from Dísa Rún Jóhannsdóttir Reception Manager on 14 Sept 2018
Dear Baya, Thank you for your lovely review and photo. We are so happy you chose Hotel Gígur as your place to stay and that you enjoyed your time here. We all hope to see you again. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Jul 2018
Response from Dísa Rún Jóhannsdóttir Reception Manager on 12 Sept 2018
Dear Brenda, Thank you for your lovely feedback! It would be our pleasure to welcome you to Hotel Gígur again in the future. On behalf of the Hotel Gígur staff, Dísa rún Jóhannsdóttir Reception Manager

8/10 Good

Rod, Newcastle NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel and staff. Rooms a little small.
We knew these rooms would be small before we booked. They are pretty small. But it is still a nice hotel to stay. We had a nice dinner and breakfast. I had an upset stomach due to some medication I was taking. The staff recommended "sourmilk" to help and they then got me some and also made sure the night staff knew about me and had some available for later in the evening for me as well (free). They get their hot water straight from the geothermal area so be prepared for a bit of sulphur smell when you have a shower - but the shower is lovely and hot and strong. Myvatn is the lake of midges and they are everywhere outdoors (but strangely don't come inside). Bring an insect net to put over your head. They don't hurt when they bite but the are annoying and leave little red marks on your skin. Great area to stay with lots to explore.
Stayed 1 night in Jun 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 2 Aug 2018
Dear Rod, Thank you so much for taking time to write such a thorough review. We are glad you enjoyed your stay despite the room size being on the smaller side for you. It is great to see our staff were able to assist you. They strive to do everything they can to make our guests feel welcome and comfortable and I am glad that you saw that. Clearly you have looked into what Mývatn stands for (the midgets and the sulphur smell)! It would be our pleasure to welcome you for the second time if you plan on coming to Iceland again. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

6/10 Okay

Terry, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a standard room which turned out to be fairly small. There were only 2 of us but there were 3 beds so it would be pretty tight quarters for any more than 2.
Stayed 1 night in Jun 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 2 Aug 2018
Dear Terry, Thank you for your recent stay and for taking time to give us a feedback. Our rooms are not very big but I hope you enjoyed a good night sleep before going out and exploring more of the scenic area. On behalf of the Hotel Gígur staff Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t be closer to lake or pseudo craters
Great views from the public rooms. Excellent breakfast buffet. Twin room is small not enough room even to lay down two suitcases.
Stayed 1 night in Jul 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 12 Jul 2018
Dear Guest, Thank you for staying with us and for taking time to write a review. It makes us happy that you enjoyed your stay and the closeness to the nature and the magnificent pseudo craters which are just right next to the hotel. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Andrew, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Average hote at beautiful location in the lake
Stayed here one night on our way across Iceland. Hotel is clean and staff is nice. Restaurant is quite good with beautiful view of the lake. Room was clean but quite small. No TV in room. Based on cleanliness and the restaurant I would recommend but be aware rooms are small and basic.
Stayed 1 night in Jul 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 4 Jul 2018
Dear Andrew, Thank you for choosing Hotel Gígur and for taking time to write a review. We are happy to see your positive feedback and are thankful that you would recommend us. We hope you had a fantastic time in Iceland and by Lake Mývatn. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Sandra, San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Comfortable, Clean, Cozy room,
I would stay here again because the hotel is conveniently located on the Ring Road right next to Lake Myvatn. The views from the hotel are very nice. The pseudocraters are next to it and there are hiking trails all around. The staff is friendly and efficient. The room is small, but cozy and the beds are comfortable. Breakfast was included and was the best I’ve had so far on this trip. I would highly recommend this hotel.
Stayed 1 night in Jun 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 12 Jul 2018
Dear Sandra, Thank you so much for your wonderful feedback about your recent stay with us. We are so glad to see that you enjoyed your stay! We all look forward to welcoming you the next time you visit the Lake Mývatn Area. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the lake from the dining area. Great location for doing things in the area. Was very nice of them to allow us early check in.
Stayed 1 night in Jun 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 4 Jul 2018
Dear Guest, We appreciate you taking time to share your experience. Our staff strive to make our guests feel welcome and it is great to see that they were able to check you in early. Thank you for staying with us - you are always welcome back to enjoy the view! On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great restaurant in pretty setting
Great restaurant in the hotel, nice breakfast and beautiful location right on the lake across from horses and next to pseudo craters. Near all points of interest.
Stayed 1 night in Jun 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 4 Jul 2018
Dear Guest, Thank you for taking time to write a review. We are thrilled to see you enjoyed your stay and would love to welcome you again in the future. On behalf of the Hotel Gígur staff, Dísa Rún Jóhannsdóttir Reception Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In and Out
We really only spent about 6 hours in the room sleeping, layout was s little awkward but worked, staff was great and breakfast was good, quiet location.
Stayed 1 night in Jun 2018
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 19 Jun 2018
Dear guest, Thank you for choosing Hotel Kea and for giving us such a lovely review. It was our pleasure to accommodate you and we hope that next time you can stay a bit longer! Best regards, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and staff, but rooms are miniscule
See above. the rooms are so small they use children size beds Staff were great and location, with a walk to hiking trail was very scenic
Stayed 4 nights in Sep 2017
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 17 Oct 2017
Dear guest, Thank you for choosing to stay at Hotel Gígur and for leaving a review. I will forward your lovely comments to our staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Inside was slightly dated, and breakfast would have been nice to add hot eggs and beans.
Stayed 2 nights in Sep 2017
Response from Ester on 17 Oct 2017
Dear guest, Thank you for staying with us and for leaving us a nice review. Best regards, Dísa Rún Jóhannsdóttir Reception Manager

8/10 Good

banu, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view
The hotel location on the lake of Myvatn is very good especially the restaurant has a very nice view. The room was small but very clean and comfortable. I stayed 5 days and very pleased with everything especially with the people who were employed.
Stayed 2 nights in Sep 2017
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 17 Oct 2017
Dear banu, We appreciate you taking time to write a review. It is delightful to see that you were pleased with your stay. We hope to see you again soon.

10/10 Excellent

Daniel, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Lodging on Scenic South Shore of Lake Myvatn
Room was small for two people and hardly enough space to accommodate our large suitcases, but it was comfortable and clean and had a view of the lake. Condensation and lots of water built up on window ledge near heads of beds overnight. Front desk personnel were very helpful about tours and local attractions, especially Kristin. Ample free parking and free breakfast with wide variety of choices. Hotel is about a 15 minute drive to main town of Reykjahlid.
Stayed 3 nights in Aug 2017
Response from Dísa Rún Jóhannsdóttir, Reception Manager on 17 Oct 2017
Dear Daniel, Thank you for reviewing our hotel and our service. I am glad that you seem to have liked your overall stay, and will make sure that Kristín sees your lovely words.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Melissa, Bermuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay. The restaurant is great. Lots to do and see in the area.
Stayed 1 night in Aug 2017

4/10 Poor

Jet, New Jersey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ran out of cold water. Tiny spartan rooms.
The rooms in this hotel are so tiny there was room to lay down only one person 's suitcase. "Decor" was nonexistent. The hot water is sulfurous - not their fault. But both mornings we were there the cold water pump broke. I almost scalded myself in the shower the first morning, and had to towel offf my soapy body and dry my wet, unwashed hair; the second morning I realized it had happened again, and didn't even try. It is nasty to be unable to shower in your hotel room. One more thing: The hotel is expensive. Our 2 night stay was about 610 Euros, through Expedia. At checkout I received a bill for about 840 Euros. I presented my Expedia reservation form and the bill was promptly corrected. Be sure to keep your reservation form!!! The staff was very pleasant. The food was very good. The area is very interesting. But the hotel rooms and state of repair are poor. No, I wouldn't return or recommend it for anything other than dining.
Stayed 2 nights in Aug 2017

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was so small that it was uncomfortable for 2 people. Terrible value for the money. I would not recommend this hotel.
Stayed 2 nights in Jul 2017

6/10 Okay

Rob, Canada

Disliked: Room comfort
Not good enough to justify the price
Room was very small, too small. Only twin beds. Shower stank of sulphur, but I suspect that would be the same of all hotels in this area, it's a very volcanically active area. Our room had a bad view of the parking lot, so ask for a lake view. Hotel wasn't fancy but was nice. Our dining room experience was mixed, one bad server and one good. The dinner food was good though. The view from the dining room was stunningly beautiful. There was a good selection of cold items for breakfast, but there was no hot food other than Luke warm porridge. Overall, it seemed too expensive for what we got.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok for just a quick stay
Room is very very small. Just enough for one full size and one twin size bed. Barely has room for luggages. Tap water has strong sulfur smell. No shampoo and shower gel.
Stayed 1 night in Jun 2017