Naini Hill View Room | Hill view
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Reviews of The Naini Retreat, Nainital

4 out of 5
The Naini Retreat, Nainital
Aayarpatta Slopes, Nainital, Uttarakhand

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 64 reviews" "
Rating 8 - Good. 25 out of 64 reviews" "
Rating 6 - Okay. 7 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rajiv

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing
Stayed 1 night in Nov 2021

8/10 Good

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lake view.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view with good over all stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

Charanjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & safe
Enjoy the stay
Stayed 1 night in Mar 2021

10/10 Excellent

Kishor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in nainital. This hotel is a palace which has been renovated as a hotel. You get a very nice view of naini lake and the surroundings. And their breakfast buffet is also amazing.
Stayed 2 nights in Mar 2019

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Brajesh

Liked: Cleanliness, staff & service, property conditions & facilities
The Naini Retreat has a cozy exclusivity with great food options. Worth stay with family. The only issue is the hiking required to & fro from hotel. Difficult for elderly
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Prices are higher as compared to there services & foods
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location and view; helpful and accommodating staff
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Too much overpriced, and over hyped.They don't deserve, what they claim.
Stayed 2 nights in Mar 2019

8/10 Good

Priyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is one of the oldest hotels in Nainital. It is a really pretty property but I would recommend staying only in the old wing.
Stayed 1 night in Mar 2019

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
I am a 72-year-old American male who visited India solo. I spent five nights at the Naini Retreat. This is a first class hotel-the room with a balcony view was outstanding and the breakfast meal, which was included in my room cost, was wonderful. The lake is a 10 minute walk away down a steep hill; the hotel offers courtesy car services if requested. The staff went the extra mile to make my stay as enjoyable as possible. Highly recommend this hotel - Really glad I stayed there
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Bonfire in evening was great.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a superb experience due to its amazing location overlooking the lake. Service was excellent.
Stayed 1 night in Oct 2018

2/10 Terrible

Midhath, Maidenhead UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Damp,dark and depressing
The hotel does not mention that it is difficult to access. It has no lifts. There are too many internal and external stairs in the building which made it difficult to get around. My mother fell one time and hurt her knee. I had to help her when we wanted to go for meals or outside. In total there were 4 different staircases to access our room. The room was in the annexe building and was damp. The bedding was damp and even the clothing in the suitcase became damp. We were so disappointed as we had expected some sort of view but the window in the room had frosted glass. The room was also very dark and even with all the lights on it was pretty dark. There was no hot water and the ac did not work. The hotel did not provide any information at check in such as that they had a complimentary taxi or afternoon tea. We asked a staff member about going to the town who pointed to some steep steps to reach the town. Also at check out they could have mentioned that due to rain our flight may be cancelled. We could instead have taken a taxi from the hotel back to Delhi.
Stayed 2 nights in Aug 2018

2/10 Terrible

vipan kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
HORRIBLE EXPERIENCE
I would never ever consider staying in this property again and recommend the same to others travelling to Nainital . This heritage property does afford very scenic view but is poorly maintained. I stayed at Naini Retreat from 26th to 28th Jun for two nights, booking a family suite for 04 guests. I was charged Rs. 50,121 i.e Approx. USD 725 and paid Rs.32,532 upfront on hotels.com(balance of Rs. 17589.00 adjusted from my accumulated one free night). Most horrific part being that I was not even provided the accommodation as shown in the hotels.com site.Is it a case of cheating ? Money spent having gone down the drain.Much as I would like to forget this experience, I am still writing this for benefit of others.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Overall a good property located at a height having a good view, greenary & flowers around. Word of advise: Park your car in the Nainital Parking Area & ask for a pick-up from the hotel as it’s at quite good height & it’s risky to drive. For youngsters, this could be one of the best properties to stay but for elders, you need to think as there is good amount of walk applicable on stairs & overall. Overall stay was very nice & enjoyable. At evening, there is arrangement of LIVE music & borne fire with-in the resort so lively atmosphere is created for vacation. Location is nice. Food is good. Overall ambience is quite nice.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant location with good views.
Rooms were clean & food was good. Location was excellant away from the crowd. Staff was very courteous & ready to help.
Stayed 2 nights in Apr 2018

6/10 Okay

Moez

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel as long as you don’t mind so many steps
Not good for disabled people lots of stairs to climb no facilities for them to go up and down

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful grounds away from the crowds
Great facility. Helpful staff. Live singer in the evening. But when we were there, no internet in room and they had trouble with international news channels on TV.
Stayed 1 night in Mar 2018

10/10 Excellent

gunjan, new delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property , well maintained and very good staff. Will surely revisit.
Stayed 2 nights in Jan 2018

8/10 Good

Rishabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naini retreat
Very good hotel with very good service and exceptionally good food . Our room was upgraded but the room we booked for was a bigger room as to what we got . The staff were helpful and courteous .
Stayed 1 night in Oct 2017

10/10 Excellent

Chinmaya Dhal, Dhal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Excellent Experience.Nice Place for stay. Excellent view of land scapes from the Hotel. Services are really very Good. Truly no words to explain.
Aadi
Stayed 3 nights in Jun 2017

8/10 Good

Nikhil, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very friendly staff, great location and excellent service. Food could be be better! Overall, we had 4 rooms and enjoyed our stay immensely.

4/10 Poor

DAVINDER, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Booked for 3 adults but got no extra bed just a mattress for the 3 rd person to sleep on the floor They said we have no folding cot

8/10 Good

Gautham Nadig, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Place.
This is a nice hotel. Rooms are a bit small. There was a window side bench but no chairs in the room.. That apart, the hotel is well maintained, quiet, has a small patio /garden and a good view down the valley. I found the hotel staff to be very good and helpful and I recommend the place strongly.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice lean hotel
Lovely hotel very good view and nice staff, good advantage courtesy car to site seing

10/10 Excellent

Prashant, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
I have been to Nainital many times but this was the most memorable stay.. We were two couples and we booked this hotel based on the fab tripadvisor reviews... We found the resort to live up to its reputation.. They lost no opportunity to help or accommodate us... The checkin starts at 11 but they were generous to allow us to checkin at 7-8 am itself since our train had arrived early.. we booked both bfast and dinner at the hotel itself and it was a very good decision.. The hotel is located a bit above Naini lake and they have a shuttle sort of service to ferry to the hotel.. the last ferry leaves at ~8 in the evening.. so it helped that we had booked dinner at the hotel as well... The spread is very nice both for bfast and dinner... and the restaurant staff is very courteous and the service is very good.. Overall a very nice stay... Nainital looks fabulous from the garden view rooms... A few tips for improvement: 1) billiards is on a pay basis.. which shouldn't be so and hotel facilities shouldn't be charged extra 2) Some of the guys on the reception could be more courteous.. (we had a relatively sour experience with a few)

8/10 Good

Bhuvanesh, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Experience
Very Good Hotel, awesome exp. The food was so tasty. The service was very quick and efficient. The overall environment and garden, bonfire was good. The views on naini jheel is also superb!!

6/10 Okay

Lakhwinder, New Delhi

Liked: Room comfort
Nice and decent hotel to stay
hotel is too costly as per the amenities provided, and locality wise as well. However, staff is very decent. They would greet you warmly when you reach there. As hotel is a bit far from main city's Mall road, they provide complimentary cab for pick up and drop from Mall Road. Food quality is ok. But again, too costly for the price. 600+ rupees breakfast and only very few options available to eat and that too of average taste. Food could have been better.

6/10 Okay

Ennbee, Delhi

Liked: Cleanliness, property conditions & facilities
Good location
Booked for three persons and third person was not staying on complimentary basis but duly paid . No bed was provided , matress was put on floor, unbelieveable. How can you mislead your customer , when you charging a good amount, come on grow up. Very stingy, most of the things on demand which normally provided in hotels. Do governance and not by cutting petty corners.

10/10 Excellent

Aashish, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
If you want to stay with class, this is the perfect place. Stayed in Garden View Room, amazing experience..live music.... The staff are very helpful. Well maintained property. Helpful staffs and they ensure that customer satisfaction is their top priority.

8/10 Good

Aditya, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with an awesome view
Great experience. Great hotel with a professional staff and good view

8/10 Good

Charlene and two angels, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Location of the hotel was very good, only bit difficult to find. Service and food was good but some international food could be served. Place was quiet and views from the hotel were fantastic. Billing could be separate in bar/lounge area and in restaurant avoiding confusions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, Good food and nice building

8/10 Good

B, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal stay at Nainital
Stayed recently for two nights. Had a wonderful experience. Touch of heritage in the hotel. Staff is courteous and friendly, however the manager at the reception could have been more friendly than being indifferent. Food is quite costly on site so need to plan your day accordingly and have food on town before getting to the resort, which is quite a drive from the mall to road. We had breakfast included and the spread is decent. Overall, a good stay and recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fantastic Location
This is a great hotel to stay in Nainital. This was our first visit and we believe that we got the hotel with the best location in Nainital. It is a short walking distance from the mall road and the lake and since it is located on the hill, you get an amazing views of hills and the lake. But make sure that you book the rooms facing the hills with the open balcony

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Saurabh Mathur, New Delhi

Liked: Staff & service, room comfort
Great Location, Fantastic Service, Good Food
The stay was indeed very good. The staff is very co-operative and the service is very good. The toilet could use some renovation and can be maintained well. The rooms were quite good. the comfort level in the property was excellent and overall it is a good place to stay.

8/10 Good

Lokesh Thakur, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heaven of nanital
The location of the hotel and the service of the staff and hotel was excellent. The hotel was one of the cleanest i have seen in my life. staff was very helpful. Food was just too good and very tasty. Enjoyed a superb holidays with my family.I has a very peaceful and sound sleep all thanks to the beautiful weather and sorrounding environment.

8/10 Good

Greg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel was very good and comfortable. The service was also excellent. We had a wonderful time there. Other than the hot water not being very reliable, we had no complaints for our stay.

10/10 Excellent

Sidds, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Best in all words & nothing to beat the Service with exceptional Location.

6/10 Okay

Bharat Mehta, Mumbai

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Hotel
Good Hotel... Very coperative staff..... But the best part of Naini Retreat is its excellent food.... Food was out of the world.... Very good spread.... The two blemishes of the hotel are.... very small & cramped up rooms.....and there is no lift or elevator in the entire hotel. ... So people who have problem with climbing the steep Stairs should avoid this hotel...

8/10 Good

J L ARORA, CHANDIGARH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Approach to Hotel
To reach hotel through small hilly narrow lanes was a terrible experience. In addition to above the Hotel suits the youngsters as one has to climb 96 stairs (from garden view rooms) to reach the parking place and to reach the reception is almost 75 stairs. Like wise when you have to come back & reach your room. We were 4 persons ( all Senior citizens) occupying 2 rooms w.e.f 24.10.13 to 26.10.12 & suffering from knee arthritis still after come back from Nanital are suffering badly and taking pain killers. I thing while We were planning the booking the fact of approach to the Hotel as well as the fact of climbing up & down to reach the rooms has not been mentioned. I advise the old goodies to look into this aspect before the land in this hotel. The Hotel no doubt is one of the best in Nanital and the staff is also very polite & humble. The restaurant is also very good .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naini Retreta, Nainital
very nice hotel, located bit far from mall road but hotel provides free shuttle service but only till 7pm. They should extend it to atleast 8pm. Hotel staff excellent, fod gr8. Overall excellent experience.

10/10 Excellent

RAJNEESH BIR, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Overall a very comfortable & satisfying stay. Staff was very friendly & courtieous. Enjoyed the stay.