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Hyatt House Nairobi Westlands

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Luxury
5.0 star property
9.8

Exceptional

Luxury hotel located in Highridge

At Hyatt House Nairobi Westlands, you can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a playground and a bar.

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €185
includes taxes & fees
9 Jun - 10 Jun

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Exterior
Hyatt Place Nairobi Westlands
Highridge
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.6 out of 10, Exceptional, 102 reviews
The price is €191
includes taxes & fees
5 Jun - 6 Jun
Hyatt Place Nairobi Westlands
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Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KES 30 per accommodation (varies based on length of stay), plus a one-off cleaning fee of KES 100

Service animals are welcome, and are exempt from fees

2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: KES 30 per accommodation (varies based on length of stay) plus a one-off KES100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses some solar energy
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Hyatt House Nairobi Westlands have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hyatt House Nairobi Westlands?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hyatt House Nairobi Westlands on 9 Jun 2026 start from €185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House Nairobi Westlands pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of KES 30 per accommodation, per night. A cleaning fee of KES 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt House Nairobi Westlands?

Self-parking is free at this property.

What time is check-in at Hyatt House Nairobi Westlands?

Check-in begins at 2:00 PM.

What time is check-out at Hyatt House Nairobi Westlands?

Checkout is at noon.

Where is Hyatt House Nairobi Westlands located?

Located in Highridge, this luxury hotel is within a 10-minute walk of Sarit Centre, Oshwal Religious Centre, and Westgate Shopping Mall. UNHCR Kenya and Nairobi National Museum are also within 2 miles (3 km).

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
One of the most peaceful and best stays. From staff to the yummy breakfast, great room service options, washing machine a dryer and the gym. Excellent views, pool and overall great location which is walking distance to the Sarit mall. Thank you for taking such great care of us xoxo
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large, comfortable rooms

It is a relatively new hotel, so still clean and not showing signs of wear and tear yet. The bedrooms are very large and comfortable. The only couple of issues we had were the length of time it took for our luggage to be delivered to the room, and that if things ran out at breakfast it wasn't spotted unless you pointed it out to them.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new addition to the Nairobi hotel scene, excellent team
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Preetesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved my stay! My new favourite spot in Nairobi
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zamiwe

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome suite
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
It was exactly as advertised. Would highly recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hae Jon

Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ea Up

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lucy

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gajay Lanyikawe

Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lucy

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anne Line

Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kristen

Stayed 3 nights in May 2025