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Trademark Hotel
4.0 star property

Family-friendly hotel connected to a shopping centre in Nairobi with full-service spa

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your current months are May, 2024 and June, 2024.
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June 2024

Trademark Hotel

Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Restaurant
In-room safe, desk, laptop workspace, blackout curtains

Overview of Trademark Hotel

VIP Access
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
  • Popular LocationVillage Market3 min walk
  • Popular LocationUnited Nations Office at Nairobi15 min walk
  • Popular LocationKarura Forest4 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)45 min drive
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Room options

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Fan
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin, City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Fan
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Suite Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Nairobi

Located in Gigiri neighbourhood, Trademark Hotel is connected to a shopping centre. Travellers eager for a bit of culture can stop by Bomas of Kenya, while those wishing to experience the area's natural beauty can explore Karura Forest and Uhuru Park. Village Market and United Nations Office at Nairobi are two other places to visit that come recommended.
Visit our Nairobi travel guideOpens in a new window

What's nearby

  • Village Market - 3 min walk
  • United Nations Office at Nairobi - 15 min walk
  • Karura Forest - 4 min drive
  • Two Rivers Mall - 5 min drive
  • Kenyatta International Convention Centre - 11 min drive

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (WIL-Wilson) - 35 min drive

Restaurants

  • Hero Bar - 1 min walk
  • Harvest - 2 min walk
  • Karel T Lounge - 2 min walk
  • Artcaffe - 3 min walk
  • Amaica Cafe - 3 min drive

About this property

Trademark Hotel

Upscale family-friendly hotel near Village Market
Located close to United Nations Office at Nairobi and Karura Forest, Trademark Hotel provides a bowling alley, a rooftop terrace and an art gallery on-site. Treat yourself to a deep-tissue massage, a manicure/pedicure or a facial at Kaya, the on-site spa. Be sure to enjoy a meal at Harvest, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Additional perks include:
  • Swimming pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and airport drop-off service (surcharge)
  • An electric car charging station, an outdoor pool and express check-out
  • Guest reviews say good things about the proximity to shopping
Room features
All 216 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers
  • 43-inch flat-screen TVs with premium channels
  • Childcare services, coffee/tea makers and fans

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,750 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Building
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Trademark Hotel?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Trademark Hotel on 5 May 2024 start from €224.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Trademark Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trademark Hotel?

Self-parking is free at this property.

What time is check-in at Trademark Hotel?

Check-in start time: noon; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Trademark Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Trademark Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 60 per vehicle applies.

Where is Trademark Hotel located?

This family-friendly Nairobi hotel is located in the shopping district, within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Uhuru Park are also within 6 mi (10 km).

Trademark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 196 reviews" "
Rating 8 - Good. 57 out of 196 reviews" "
Rating 6 - Okay. 12 out of 196 reviews" "
Rating 4 - Poor. 6 out of 196 reviews" "
Rating 2 - Terrible. 5 out of 196 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Daruosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience
Stayed 8 nights in Apr 2024

8/10 Good

Mussie Delelegn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel slots around the area and friendly staff highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Robert, Kendrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Saru

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located within proximity of all amenities
Stayed 4 nights in Mar 2024

10/10 Excellent

Kara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Mar 2024

8/10 Good

Christine, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and perfectly nice hotel in Gigiri.
Stayed 4 nights in Mar 2024

6/10 Okay

Daniel

Travelled with group
Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
Stayed 1 night in Mar 2024

10/10 Excellent

Karen, Geneva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good food, professional and friendly staff. Highly recommend.
Stayed 2 nights in Mar 2024