Outdoor pool
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Reviews of Sunbird Lodge Elementaita

3.5 out of 5
Sunbird Lodge Elementaita
Nairobi - Nakuru Highway, Nakuru, Nakuru County

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Staff & service

Reviews

2/10 Terrible

Eleanor

Disliked: Staff & service
Failure to honour booking - false internet account
Despite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my money
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from sands on 12 Jul 2019
Thanks