Nalusuan Island Hotel Guide - Nalusuan Marine Sanctuary hotels in Nalusuan Island, Philippines.

"They served me a cold hamburger that was raw in the middle. I asked for medium well done. That means warm center. This burger was stone cold, the beef fat had almost re-solidified and the center was RAW and cold. They charged me nearly $20 USD for that disaster burger. "

"Excellent customer service"

"Rooms are clean and large. Staff are very friendly and helpful and the pool is great to relax in. Very family friendly "

"Spa in rooms did not work at all. Ants everywhere. "

"It was smooth and great accomodation"

"Everything stands out. "

"Bed support was broken upon arrival however we were moved to a 'deluxe' room which was great at letting in bugs and geckos. We stayed for 6 nights and the room wasn't cleaned nor was the linen changed. The duvet was disintergating inside and the cover had no buttons. I woke up with bed bug bites every morning. Staff were courteous enough but also inexperienced. Had to pay extra for water bottle and dispenser. Cooked breakfast was always served cold but tasted good. I also had to make my own cocktails at the bar as the staff couldn't make what was on the menu. Advertised with games room and gym but was told upon arrival it incurred an extra charge. Overall a nice enough place in a good area and great for short stays or local party/function bookings."

"It was a very nice place, the grounds keeper was very helpful, right down to they were on problems we were not even aware that had taken place. Sheila was super nice and helpful and took good care of us!"

"I stayed 3 nights. I did notice the smell mentioned in the reviews before I booked. Only one person mentioned it. I Booked it anyhow. I figured when I got there that it’s probably the vent (I stayed on the 7th floor) cause it only smelled when the vent in the bathroom was on. I did report it to front desk at checkout and I was assured it will be looked into. Otherwise, Friendly and helpful staff. Facility is nice. The breakfast/branch was great. Felt very safe. I liked the roof top restaurant with sunset view but didn’t get to enjoy it. Will surely stay there next visit and will definitely recommend it to family and friends. "