Search Cottages in Napanee

"Great staff, good location, breakfast needs to be better!"

"The only thing i regret is not trying their restaurant. We were told it was amazing!"

"This is the 2nd year we have booked this hotel for the basketball provincials. It is clean and well-maintained. The staff is friendly and helpful. There is enough parking and the area is quiet. It is close to many different food places and right off the highway. We would definitely stay here again and recommend it to others. The breakfast/lounge area is very small but since the price was low, I could do without it."

"It was a nice clean hotel love how warm the pool was. No hot tub but at least the pool wasn’t cold."

"Parking was great. No hotel staff to greet us in arrival, waited five ten minutes to check in. Initial thoughts were nice room. Tried to use the pool, it was broken and freezing and the slide was barricaded off because “there aren’t enough people to use it so we don’t”. Staff Roger was a really helpful and nice guy who seemed to have his hands tied and full. I commend him for trying to make us happy. The remote for the TV didn’t work so asked for new batteries, did not help so ended up using the buttons on the TV instead, mildly inconvenient. The hotel was nice enough to bring us a couple of pops as a courtesy. I tried to shower and could not get the water to stay hot and trying to set it to a consistent temperature was impossible and mostly just freezing like the pool. The linens were itchy and I could not get comfortable to sleep. Ended up leaving at 10:30 for the three hour drive home! As much as Roger tried he could not make this stay better. "

"I was really impressed with the Front desk staff, going above and beyond when I had an issue,. One concern, and it was specific to us, I hope. There was a cleaning gentleman who spent an odd amount of time staring at my friend's daughter in her bikini and pointing his camera at her. He repeatedly cleaned the same section of railing for almost 25 minutes. I commented to the front desk, and they said it would be investigated."

"Likes-Proximity to Retail Therapy -walking distance to eating and entertainment -ample parking -pool and hot tub facilities with seating was welcomed -spacious, comfortable room with all the amenities -morning staff, including front desk and breakfast staff -breakfast buffet was fantastic, providing an assortment for all -hallways, decor and general design was pleasant Dislikes-we raised a concern as to the attention to detail on cleanliness in our room ( floor and windows) we were advised to place Make up Room sign on door and our issues would be looked after. -minimal work on windows, film was just smeared around -floor may have been swept but not washed -bed not made, soiled towels left and coffee table not wiped -mattress was well-used with an obvious dip on right sleeping side"

"This is the best motel I have ever stayed in. The staff were wonderful, warm, and welcoming. The room and bathroom were spotless. The location is perfect for anyone heading to Quinte to go fishing - a very short drive to the boat ramp at the park in Deseronto (the best ramp I've used so far in Quinte). The restaurant across the road from the motel serves great meals at very affordable prices, which was a welcome bonus. There are lots of places to visit in town, as well. A beautiful area to spend some time in and I highly recommend the Fox Motor Inn as the base for your adventures!"

"We were shown into a room with terrible conditions. Everywhere was dusty and there was a terrible stench all over the place. There were several visible stains on the sheets, pillowcases and the mattress. When we informed the staff, it was like they're offended! They took us to another room upstairs. The jallway was dirty and stinky as well. The new room was in the exact same conditions. Dirty, dusty, stinky and visible stains all over the bed. We reached out to Expedia and they talked to the property management. There was nothing they could or would do! Our trip was ruined. We had to head back home since the property was totally unlivable. No refund nor any other compensation was provided. Not even a single word of apology... We were out $200+ FOR NOTHING. Terrible experience and awful service. Is this what hospitality industry has come to in this country?! I don't expect special consierge like a 5star hotel, but you can't even clean the room and offer clean bed sheets anymore?? "