Napow Hotels

"Clean room Thoughtful staff"

"Staff was terriffic, room was clean, property was great - only reasons for 4 vs. 5 stars: There was still a good deal of construction and noise happening, because of the earthquake recovery efforts. (Some drilling/grinding upstairs from my room, and chiseling and hammering for installation of new pavers by the pool) but to be expected given the situation when only 17 of 100+ rooms are in operation! Also, the front approach/sign could have used a bit of cleaning/pressure washing and the breakfast buffet lacked sliced cheese (only cubed brie - difficult to make a sandwich with, and I'm a damn Yankee who likes his breakfast sandwiches!) 😁 The staff were always on-point, the welcome was great and the front-of-house manager was very professional and personable - and keen to share many property details. My nitpick with him: after the time he said he'd spent in Vanuatu (3 years) it would have been nice for him to functionally speak some Bislama - especially with so many locals under him. Overall, a reasonable value/stay in post-quake Port Vila. "

"Excellent facilities. Staff were very accommodating. Very pleasant stay."

"Quiet place, no need for a private pool! Even my bungalow next to the road (#20) was peaceful, and all three small resort pools were empty, cool, and surrounded by plants. Staff is available and not overly-solicitous. Feasible walk to large grocery store in town. Loved their attention to eco-friendly measures where possible. Not flood-lit at night, so you can see the stars & the moonlight shimmering in the lagoon. Walk up to their sister resort, undergoing renovations, to use the glorious infinity pool there. No-fuss transfer to & from the airport, charged to room & paid before checkout by credit card. Welcome to stay on premises by the pool or in the restaurant ahead of flight. WiFi was particular to your room and choppy as you moved around the grounds, but usable with a bit of patience. Would return & happily bring friends!"

"Amazing location, lovely staff, superb breakfast, close to locals, we will be back! "

"Staff were so amazing and friendly. View from the room was just beautiful we will be back "

"Lovely large bungalow, well equipped. Gorgeous breakfast area with stunning view of the lagoon. All the staff were super friendly and helpful. Excellent stay."

"Staying in a traditional hut, no aircon but the windows and fan did an amazing job, they supplied all things for bug from spray, mozzie candle to net over the bed. The staff there is amazing! Isabella and her team are wonderful and so friendly to ask any questions! Definitely take part their cultural dinner night where you try kava that is really nice! Fire night friday and you can have a walking tour Monday or Friday. I can’t explain how amazing this place is and I can’t wait to go back! "

"Excellent service, excellent room. Just a very pleasant experience overall. "