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Reviews of Hampton Inn White House

2.5 out of 5
Hampton Inn White House
404 Hester Drive, White House, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 889 reviews" "
Rating 8 - Good. 246 out of 889 reviews" "
Rating 6 - Okay. 54 out of 889 reviews" "
Rating 4 - Poor. 32 out of 889 reviews" "
Rating 2 - Terrible. 19 out of 889 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Monica

Liked: Cleanliness
When a hotel charges $75 for a pet it’s a little ridiculous! Won’t stay here again or any Hampton Inn
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Stayed 1 night in Feb 2024

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff was helpful
Stayed 1 night in Apr 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable stay. The only complaint my kids had was the waffle maker was broken and there was not a lot of options for breakfast. The staff was very nice and responsive to any need we had.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Little pricey but convenient location. Only complaint was the family that let their kids run from two different rooms and being extremely loud until 11:30 pm. That has nothing to do with this hotel. Just inconsiderate people
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, slow elevator. No complaints.
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Travelled with family
Liked: Staff & service, amenities
Bathroom needed to be cleaned better. There were hairs on the floor and the tub had some places where it needed to be cleaned a bit better. A little disappointed the waffle maker was out of service but also heard the normal breakfast person was in the hospital on a vent. I hope that person gets better. Appreciated the people who were making the breakfast happen at 6am. Overall a good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness
The room was fine and the staff friendly. Cleaning staff did an excellent job. Our only complaints were: 1. Our first night someone across the hall had a dog in their room that was whining late into the night. Hotel staff knocked on our door to ask if we had the dog, but it was pretty clear from the sound in the hallway which room it was coming from. 2. Later in the week, a high school sports team came to the hotel and were running up and down the halls and knocked on our door late at night a few times. 3. Our keycards stopped working twice and had to be reset. 4. The biggest disappointment was breakfast. The first day we were there the waffle maker broke and was never fixed (we stayed for 5 days). On days 4-5, all of the juice was either diluted or straight up plain water coming out of the spouts.
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Baseboard in bathroom needs to have nail holes filled and painted
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area for a quiet night. Short walk for supper and a short drive for groceries as well.
Stayed 1 night in Mar 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

8/10 Good

Elizabeth

Just the bathroom could have been cleaner
Stayed 3 nights in Mar 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

8/10 Good

Wesley

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly staff , comfortable bed and room was very clean
Stayed 1 night in Feb 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Attractive room. Hard to block enough light from outside. Still, a great place to stay!
Stayed 1 night in Feb 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

10/10 Excellent

Susan, Hesperia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff fast check in. Room was very clean and comfortable
Stayed 2 nights in Feb 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

10/10 Excellent

Susan, Hesperia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and really nice and clean rooms
Stayed 2 nights in Feb 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

8/10 Good

Cynthia

Stayed 1 night in Feb 2024

8/10 Good

Deana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and convenient.
Stayed 1 night in Feb 2024
Response from Harold Scott - GM on 19 Mar 2024
Good morning,Thank you for posting a review of your recent stay with the Hampton Inn White House. We look forward to your return visit.

6/10 Okay

Jamie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The king suite had very poor lighting. All the lights were very dim. TV had closed captioning on and the remote wouldn’t change that. The hot tub was less than desirable, more like a Luke warm bath. They said there was no way to turn on the jets, so we skipped it all together. Otherwise for our purposes there it was just fine.
Stayed 4 nights in Jan 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Dec 2023

8/10 Good

trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was flawless. All the staff was very friendly and smiling. Any thing i needed they were there to help. The room was great
Stayed 2 nights in Jan 2024

10/10 Excellent

Srinivas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is good. Lot of stains on the chairs that i suggest cleaning. Breakfast: scrambled eggs could better.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuck in snow
We had to stop due to the storm. The entire staff was so accommodating with everyone
Stayed 1 night in Jan 2024

8/10 Good

Tod

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Bed was a little firm and was squeaky when you moved. Needs some upgrades but overall ok stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk attendant was very helpful in finding us discounts for our stay
Stayed 1 night in Dec 2023

10/10 Excellent

Praveen, Mount Waverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, clean room and amenities
Stayed 2 nights in Dec 2023

8/10 Good

Delwin

Stayed 1 night in Dec 2023

6/10 Okay

Stacey S

Travelled with family
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Stayed 1 night in Dec 2023

8/10 Good

Brion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Hope

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Dirty sheets
Opened the pullout bed to find VERY dirty sheets that have not been taken off. The shower was dirty as well as the floor.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHAEL, CHICAGO

Stayed 1 night in Dec 2023

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
The comfortable bed and bedding, simply outstanding. Considering the multiple ways in which criminals are using to get into hotel rooms, I was very glad I brought my security door stick. Using it, I felt more confident in my safety. The spaces on either side of the door and at the floor are exactly what criminals use for ease of access. I put a towel on the floor by the door to seal the space and I hung garments on the door hinges to block those spaces, too. Please, make the effort to seal up any spaces to avoid any possible security issues for your guests.
Stayed 1 night in Dec 2023

8/10 Good

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay here. Front desk was very helpful at check in. Beds were very comfortable. Halls had a very fresh scent. Breakfast was plentiful. Coffee was great
Stayed 1 night in Nov 2023

10/10 Excellent

Hector

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expected, very friendly staff, decent breakfast and the swimming pool was awesome.
Stayed 4 nights in Nov 2023

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Loved the spacious and well designed room. As usual, very good breakfast. Just a little weird for such a well-designed hotel it only had one elevator.
Stayed 1 night in Nov 2023