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Reviews of Hermitage Inn

2 out of 5
Hermitage Inn
4144 Lebanon Pike, Hermitage, TN

Reviews

5.6
Rating 10 - Excellent. 58 out of 302 reviews" "
Rating 8 - Good. 45 out of 302 reviews" "
Rating 6 - Okay. 55 out of 302 reviews" "
Rating 4 - Poor. 43 out of 302 reviews" "
Rating 2 - Terrible. 101 out of 302 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed overnight was clean.
Stayed 1 night in Mar 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
It had bed bugs.. my son is coved in bites .. we left at 3:00am and paid twice the amount for another hotel .. it took us 5 tries to find a place that late in the morning.. I am pissed to say the least ..
Stayed 1 night in Dec 2023

10/10 Excellent

Yevette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a good night sleep and hot shower. Have a few people lingering. Westay to myself so no worries for Us.
Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Acrista

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Erica

Liked: Room comfort
Disliked: Property conditions & facilities
This motel should be charging less than $50/night
The chair and ottoman were very dirty and beat up. The bed was comfortable but the sheets had stains on them. The towels were small, thin and rough--more like oversized hand towels rather than something you could dry off with after a shower. When we checked in we did it through a window and pass-through drawer like at a prison. The stairwells smelled liked urine.
Stayed 1 night in Oct 2023

8/10 Good

David

Business traveller
Liked: Room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities, room comfort
Horribly NOISY!
Stayed 3 nights in Oct 2023

2/10 Terrible

E. David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted inexpensive, but not risk your life inexpensive. Sketchy guests and dirty room with cigarette burns in the comforter and sheets. Carpet had several “stains”, bathroom door had a fist size hole in it. Pretty sure this place should be condemned. ABSOLUTELY DO NOT STAT HERE!
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Nice hotel stay
It was pleasant. And the staff are courteous.
Stayed 1 night in Oct 2023

2/10 Terrible

Shakayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Mary

Business traveller
Stayed 2 nights in Sep 2023

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff, quiet and comfortable.
Stayed 1 night in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Amgad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Kerry, Crossville

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable
Stayed 1 night in Sep 2023

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like finding a used needle, baggie of dope(amphetomine), not a dollar bill folded with a line of dope ready to do in it. All was under the mattress.
Stayed 1 night in Sep 2023

6/10 Okay

Armand

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jeremiah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an excellent resource for travelers looking for quick accommodations at a good price. Having stayed several times while in the area for work, I've enjoyed prompt and attentive service, and seen how much they property has been renovated and greatly cleaned-up in what used to be a dicey area. Taj Mahal? No, but a charming place to rest as your journey winds on.
Stayed 1 night in Aug 2023

10/10 Excellent

Shamonta

Stayed 1 night in Aug 2023

2/10 Terrible

Melissa

I did not stay due to the conditions and would like my money back!
Stayed 2 nights in Jul 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness
My kids and I needed a place to stay overnight in Nashville on a road trip. All of Nashville was booked so this was the closest place. It's pretty much what you expect from a motel. No frills but did the job for the night.
Stayed 1 night in Jul 2023

2/10 Terrible

Shari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried checking in and I paid for 2 rooms with double beds wanted me to take 2 rooms with singles. There was trash everywhere. Shopping carts like homeless living on the parking lot. People screaming all night long. Wanted non smoking rooms got stinky smoking rooms. The room was hot and stinky. Dirty bathrooms. No Kleenex, shampoo or coffee. Ice machine was all they had. Front desk was locked and you dealt with Drive up window. Pictures on web site are diseaving. Very disappointing.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As always when I stay, staff very out going and anytime I have an issue it is handled promptly and efficiently
Stayed 1 night in Jul 2023

6/10 Okay

Harry

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stay here a lot. Stag always kind and make every attempt possible to make sure that we have everything we need
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Regular guest, always friendly and get the room I like. Comfortable bed.
Stayed 1 night in Jun 2023

8/10 Good

Jimmy

Stayed 1 night in Jul 2023

6/10 Okay

Shamonta

Liked: Staff & service
Very affordable! Front desk very nice
Stayed 1 night in Jun 2023

2/10 Terrible

Donny

Disliked: Cleanliness, staff & service, property conditions & facilities
Crappy hotel ut you get what you oayw for. I didnt take a shower thwee because it was so nasty.
Stayed 1 night in Jun 2023

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
booked through Expedia to save money, because I booked online, they charged me $20, so really no savings -- floor dirty, been here several days, the phone didn't work for 2 days, several staff have a hard time understanding english
Stayed 1 night in Jun 2023

6/10 Okay

Terry

Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
Stay here just for one night and will never stay again! Extremely dirty place! Noise from the road all night long! Staff barely speak English and mostly don’t understand you.
Stayed 1 night in Jun 2023

4/10 Poor

LaKristah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Tyler

Stayed 1 night in Jun 2023

2/10 Terrible

Garvey

Stayed 1 night in Jun 2023

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
For a budget motel, I've seen worse. I've also seen much better.
Stayed 1 night in May 2023

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here often. Staff very pleasant and willing to make changes. I always feel comfortable when I stay
Stayed 1 night in May 2023

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was too nasty Didn't stay went elsewhere!!
Stayed 1 night in May 2023

2/10 Terrible

Douglas, Shelbyville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with the property. Not what I expected. Luckily I was there for only a night. Will certainly not return or recommend to a friend.
Stayed 1 night in Apr 2023

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for a king sized mattress and was given two twin sized beds instead. The service staff asked if I was okay with downgrading, upon which I asked if they were two queen sized mattresses, but we found they were twins and never received any compensation for it. On top of that, the water temperature was finicky at best and the floors were not properly cleaned before we got there. Don't stay for more than one night if you can help it.
Stayed 3 nights in Apr 2023

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness, property conditions & facilities
O
Stayed 1 night in Apr 2023

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not be offered on your website, very not safe place to stay and does not meet up to your standards probably, I wouldnt stay there for $20 again
Stayed 1 night in Apr 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Quite
Stayed 1 night in Apr 2023

10/10 Excellent

Mike

Stayed 1 night in Apr 2023

2/10 Terrible

Shawn, CINCINNATI

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was nasty
Stayed 1 night in Apr 2023