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Reviews of Hilton Nashville Downtown

4 out of 5
Hilton Nashville Downtown
121 4th Ave S, Nashville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1000 reviews" "
Rating 8 - Good. 147 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and convenient
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family
Close to everything
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

8/10 Good

Cathy, Hackettstown

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to Downtown bars.
Stayed 4 nights in May 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Amenities, property conditions & facilities
Great place to stay! Right next to Broadway!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Valet service was helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Devin

Travelled with partner
Staff was okay. Biggest problem was they over booked. Didn’t have our right room available. We were told to come down the next more and check they will have one. Then they didn’t. So never did actually get the room we booked. I guess that because we booked through Expedia. Guaranteed a room just not the one you book. So I guess don’t book through a 3rd party and you will be okay. Also do not go to the Italian restaurant downstairs. Waited over and hour to be sealed then over and hour to actually get out food after we ordered. The bar in the lobby is great. But the restaurant attached to the hotel is terrible.
Stayed 4 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
1st trip and would definitely stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good stay! Super close to Broadway.
Stayed 1 night in Mar 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were very helpful and welcoming particularly as my phone died as I arrived at the hotel. My suite was clean . Only negative was TV remote in living area needed new batteries.
Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Stayed 1 night in Apr 2024

10/10 Excellent

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel location right in the heart of downtown Nashville. 1/2 a block to Broadway where all the bars/ restaurants are.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Stayed 2 nights in Mar 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not initially get the room order. Fixed the next night otherwise good stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

christopher, arlington

Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to Broadway
Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron

Stayed 3 nights in Mar 2024

10/10 Excellent

Billie Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the hotel is right off of Broadway. Very convenient to get around for walking. The staff was very friendly and rooms were cozy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven James

Travelled with partner
Great place
Stayed 3 nights in Mar 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and close to everything. Wished parking wasn’t so expensive
Stayed 1 night in Mar 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is nice. The location is great. Customer service at the front desk was terrible. Wanted to apply. My Hilton Honors points wouldn’t let me because I booked through Expedia.
Stayed 3 nights in Feb 2024

10/10 Excellent

Todd

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Clean, and easily walkable to everything on Broadway. The huge open lounge spaces in the lobby were my favorite too! An excellent stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Alisha

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It’s a good location, bed was not very comfortable and I did not like the rooms with a window inside. The staff was great and nice, very accommodating.
Stayed 2 nights in Feb 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the king room that we booked available when we checked in. Didn’t more in to king room the next night. Friendly staff, beautiful lobby area. Lighting was pretty low in lobby and rooms which we didn’t care for but that’s just a preference. Very quiet. If you are looking for a beautiful quiet hotel steps from everything, this Hilton in a winner!
Stayed 2 nights in Feb 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, right behind the bars so great for the ability to walk but if you want to sleep before 4am do NOT take a room on the right side. LOUD all night: ask for the Bridgestone side if you only party till the early hours!
Stayed 2 nights in Feb 2024
Response from HMc on 1 Mar 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Sharon

Stayed 3 nights in Feb 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is the ideal location for the Broadway scene and downtown. Beautiful property, the lobby is spectacular. Secure with card elevator. Small shop and Starbucks onsite for essentials. Our room had a faulty shower curtain and leaky tap. Just the little things need some TLC. No staff spoke to us from check-in. Hello and Good mornings go a long way.
Stayed 3 nights in Feb 2024
Response from HMc on 27 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location right in the middle of Broadway Great Restaurants located at Hotel
Stayed 3 nights in Feb 2024
Response from HMc on 29 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

6/10 Okay

kenneth

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I booked a king bed three weeks in advance with a confirmation and when I arrived they only had a full bed and i check in early
Stayed 1 night in Feb 2024
Response from HMc on 26 Feb 2024
Thank you for your feedback. We hope to see you return again soon.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel !! One block from broadway.
Stayed 2 nights in Feb 2024
Response from HMc on 23 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Greg

Travelled with partner
Liked: Property conditions & facilities
Thought room was a bit over priced.
Stayed 1 night in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be near broadway with all the hustle and bustle of establishments. Quick to run back to hotel for nap and rest
Stayed 2 nights in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Scott, Arrington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Isaac

Stayed 2 nights in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and close to Broadway Street. We will be back!
Stayed 2 nights in Feb 2024
Response from HMc on 12 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HMc on 12 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, perfect location 👌
Stayed 1 night in Feb 2024
Response from HMc on 12 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HMc on 9 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
The location
Stayed 3 nights in Feb 2024
Response from HMc on 5 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Marecia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I loved it
Stayed 1 night in Feb 2024
Response from HMc on 5 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HMc on 5 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

6/10 Okay

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were hard, we had to call for toilet paper.
Stayed 3 nights in Jan 2024
Response from HMc on 30 Jan 2024
Thank you for your feedback. We hope to see you return again soon.

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to everything we needed it to be. Clean and quiet rooms. Loved the dark curtains too.
Stayed 2 nights in Jan 2024
Response from HMc on 30 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to Broadway. Starbucks in lobby too. Would recommend
Stayed 2 nights in Jan 2024
Response from HMc on 29 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room. Great lounge. Good location
Stayed 3 nights in Jan 2024
Response from HMc on 29 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.