Premium Room, 1 Queen Bed, Accessible | Private kitchen
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Reviews of InTown Suites Extended Stay Nashville Murfreesboro Pke

2.5 out of 5
InTown Suites Extended Stay Nashville Murfreesboro Pke
2823 MURFREESBORO PIKE, Antioch, TN

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 4 out of 21 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homeless drug addicts. Roaches. And more!
Absolutely horrible. Bugs, homeless, drug addicts. Homeless people sleeping on sidewalks across the street 100ft away come at all hrs of the night to buy drugs from 2 rooms on the second floor. Roaches everywhere. Microwave hasn't worked since day one. It's a horrible place to stay. And I stay in motel 6 most the time..... only 2 people work here. They close the office whenever they want. Charge your card randomly with no reason. I had to get a charge disputed
Stayed 7 nights in Sep 2023

8/10 Good

Sanaja

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was very friendly. Lots of stores and activities nearby. Overall a pleasant experience

2/10 Terrible

Katrina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was absolutely disgusting! Roaches, Dirty walls and floors, black mold growing in the closet! Room seriously looked as if it hasn't been cleaned in MONTHS! My room Looked NOTHING like the pictures on Expedia! An exterminator was sent to my room to spray for roaches and the lady exterminator said that they were called to this exact room a few months ago to deal with roaches. When she looked in the closet she confirmed that it was indeed black mold growing! What is mind-boggling to me is how NOBODY has noticed the condition of the room BEFORE they rented it out to me?! They also expect their guests to clean their own room because they are short staffed. Ridiculous. If they try to give you room 227 RUN!!
Stayed 7 nights in Mar 2022

8/10 Good

Rosângela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 9 nights in Feb 2022

6/10 Okay

Rebecca

Not horrible
It was ok
Stayed 28 nights in Nov 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Every time I stay here it’s great love the rooms and the staff onsite laundry close to everything
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing was unique they should allow pets
Stayed 14 nights in Jul 2021

8/10 Good

Jerri

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2021

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2020

10/10 Excellent

marcel

Business traveller
Liked: Staff & service
Short notice
Not the type of hotel I’m use to, but the staff was super friendly which made up for the cleanliness.
Stayed 7 nights in Sep 2020

2/10 Terrible

Kiyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst place I've ever stayed. If I had another option at thime I would have just left. I ended up leaving two days before my stay was supposed to end. DIRTY. DIRTY AND DISGUSTING. There were dead bugs everywhere. There were cigarette burns throughout the unit and it smelled of smoke so bad I got a headache. There were stains and solidified liquids on the floor, wall, AND ceiling. And the carpet had not been vacuumed. There were also used invested in the door frame from a previous y guest I assume. The AC unit was FILTHY. Of the two cards I was given neither of them worked whenever I tried to get in. 0/10 WOULD NOT RECOMMEND. The only good thing I can say is that the water pressure was decent and the front desk lady was nice.
Stayed 7 nights in Aug 2020

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2020

10/10 Excellent

Teiana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2020

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our time at in towne
Basic studio apartment with private bathroom tub shower combo neat kitchenette at affordable prices. Sometimes its a little loud but most people are respectful of orhers.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good
It was good. Did the job. Internet is okay,
Stayed 11 nights in Jan 2020

6/10 Okay

Dexter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

2/10 Terrible

Dexter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need new room and discount
Room sheets very very nasty water leaks from REFRIGERATOR and in refrigerator I have to use my personal towels alot of nets flying around it's hard to eat haven't had house keeping in a month room need deep cleaning
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice staff, good room for the price.
Customer service at the front desk was excellent. All of the staff at this location were professional and courteous.The room was clean, secure but unimpressive. The laundry facility was clean and credit cards and quarters are accepted at the machines. Grounds work was being done around the property to improve the look. However, guests continually left litter outside that took away from the exterior aesthetics. Housekeeping was scheduled to come on Wednesday but never showed up. Overall, however, this was a good room for the price.
Stayed 7 nights in Sep 2019

4/10 Poor

Tarsheka

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rebooking is difficult and office hours are strang
Stayed 13 nights in Jul 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress Bummer
Great place for an extended stay. Room very clean but mattress worn out really bad. Has a sinkhole in the middle!!
Stayed 14 nights in Jun 2019