Seasonal outdoor pool
Check availability

Reviews of Ramada by Wyndham Lebanon

2.5 out of 5
Ramada by Wyndham Lebanon
704 S Cumberland St, Lebanon, TN

Reviews

7.0

Good

Rating 10 - Excellent. 205 out of 855 reviews" "
Rating 8 - Good. 287 out of 855 reviews" "
Rating 6 - Okay. 172 out of 855 reviews" "
Rating 4 - Poor. 110 out of 855 reviews" "
Rating 2 - Terrible. 81 out of 855 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Nikki

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blanche

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service AND not perfumes or cover up sprays in the room. Shower does have a crack in the fiberglass but we can still shower.
Stayed 1 night in May 2024
Response from hemal patel on 9 May 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn. Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and we look serving you again soon! Enjoy summer!

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from hemal patel on 9 May 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and we look forward serving you again.

8/10 Good

Lauriellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful. The building could use a more watchful eye for cleanliness outside. There was dog excrement on the stairs that was left for a week.
Stayed 7 nights in Apr 2024
Response from hemal patel on 9 May 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and we look forward serving you again soon!

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Minor cosmetics needed . Over all good for price paid.
Stayed 1 night in Apr 2024
Response from hamal patel on 24 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t go back. Reserved because it had a pool got there, and the pool was down from chemical imbalance was not told this before I checked in. The staff had tattoos all over and nails filed into points like clause. The side doors did not have locks on them. The breakfast was horrible no plug in the bathtub so you cannot get a bath not accessible for any vehicle pulling a trailer will not go back
Stayed 2 nights in Jan 2024
Response from hamal patel on 19 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Just want to let you know we are outdoor property and our pool is open seasonal. Our pool is only open Memorial Day and close Labor Day! We have no staff with any tattoos. None! No employees with pointed nails. Have a great day!

8/10 Good

Rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was tight but for the most part it was nice
Stayed 2 nights in Apr 2024
Response from hamal patel on 15 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation! Have a great day!

2/10 Terrible

Kai

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I did not enjoy my experience at this motel at all. The lady at counter who was checking me in blamed the fact that she was tired for her attitude and so nonchalant and dry. I asked her she was doing and had to repeat myself twice. That's no reason not provide or deliver great customer service. Once i got to my room i checked everything out. The room was very clean. But the wall where the bed is has rust, the paint in tube looks like somebody was peeling it off and the blow dryer didn't. I was only in town for a wedding inwhich i was told after i checked in that the wedding had been canceled. I was going to stay until i heard a couple outside by room yelling very loud. I did not feel safe staying there. So I called for a ride and stayed with a friend for the night. I called the motel the next morning around 9am to tell them that i left that night. The lady on the didn't show no compassion or nothing. Just said ok and i forgot what else she said and hung up. I will never go back to this place again.
Stayed 1 night in Apr 2024
Response from hamal patel on 10 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day!

4/10 Poor

Zachary

Travelled with partner
Disliked: Staff & service
A lot of “non locals” talking and creeping around all night. Toilet was NOT attached to the floor and was shaky. Door lock was not the best at all. Blankets smelled musky.
Response from hamal patel on 29 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from hamal patel on 10 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn .. Glad to see you have enjoyed your stay with us. Have a great day and we look forward serving you again soon!

4/10 Poor

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Old
Stayed 1 night in Mar 2024
Response from hemal patel on 22 Mar 2024
Thank you for taking the time out to let us know how your stay at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and we look forward serving you better!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, lots to do
Stayed 1 night in Mar 2024
Response from hemal patel on 22 Mar 2024
Thank you for Thank you for taking the time out to let us know how your stay at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and we look forward serving you better!

8/10 Good

Jeanan

Liked: Cleanliness
The day shift seems a lot more personable & customer service oriented . Room was clean & property was better than 2 other properties within 2 mile radius.. Extremely easy on & off I40. Ample parking . Low pet fee.
Stayed 1 night in Mar 2024
Response from hemal patel on 9 Mar 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and price
Stayed 4 nights in Feb 2024
Response from hemal patel on 26 Feb 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

6/10 Okay

ron

Stayed 2 nights in Feb 2024
Response from hamal patel on 10 Apr 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from hemal patel on 2 Feb 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn. Your feedback is very important to us as it helps us improve our operation. Have a great day!

8/10 Good

Parash

Travelled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located. The room was very spacious and clean. The HVAC worked well. Beds were good. We checked in at 2 AM at night, and so this was a comfortable place to get and catch up on sleep.
Stayed 1 night in Jan 2024
Response from hemal patel on 8 Jan 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you find our room clean and liked our beds. Have a great day and come back and see us again soon!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from hemal patel on 8 Jan 2024
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Have a great day and we look forward serving you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from hemal patel on 27 Dec 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and and have a Happy New Years!

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and safe
Stayed 1 night in Dec 2023
Response from hemal patel on 19 Dec 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and we look forward serving you again soon!

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in such disrepair we walk right out and advised the front desk clerk we were NOT staying there. There was an exposed electrical wire(we wete traveling with our children and this was on our reservation), it was filthy, and you can tell the owners do not care about the property. Do NOT book this MOTEL! The pictures on the expedia profile are fake and so are most of the reviews!
Stayed 3 nights in Nov 2023
Response from hemal patel on 6 Dec 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

6/10 Okay

Philip

Business traveller
Disliked: Property conditions & facilities
Difficult check-in due to "covid era" plexiglass barrier making communications with clerk challenging. Limited parking opportunities made for a long walk to the room. Room was very comfortable though TV remote was not operating.
Stayed 1 night in Nov 2023
Response from hemal patel on 18 Nov 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and come back and see us again!

8/10 Good

Rajnish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and nice staff to interact with !!! Location was good !! Room cleanliness was maintained !!!
Stayed 3 nights in Nov 2023
Response from hemal patel on 14 Nov 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you find our place clean and nice staff. Have a great day and we look forward serving you again soon!

8/10 Good

Amanda

Stayed 2 nights in Nov 2023
Response from hemal patel on 14 Nov 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and we look forward serving you again soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After traveling all day we needed a clean and comfortable room to rest, Ramada Inn of Lebanon provided just what we needed
Stayed 1 night in Nov 2023
Response from hemal patel on 9 Nov 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn. Your feedback is very important to us as it helps us improve our operation. Glad to see you find our hotel clean and comfortable. Have a great day and come back and see us again soon!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, convenient parking, and friendly staff. I enjoyed my stay!
Stayed 1 night in Nov 2023
Response from hemal patel on 9 Nov 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you find our place clean and friendly staff. Have a great day and come back and see us again soon!

8/10 Good

Kala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Quiet and Accommodating
Stay was great, comfortable, quiet and accommodating.
Stayed 1 night in Oct 2023
Response from hemal patel on 2 Nov 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

8/10 Good

Amanda

Stayed 1 night in Oct 2023
Response from hemal patel on 26 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from hemal patel on 24 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised to find that such a reasonably priced property was furnished so well and so attractively. The king bed was, I think, the most comfortable I’ve ever slept in. I had a great night’s sleep. Also a surprise was the jacuzzi-style tub in the bath! My one complaint is that the breakfast was extremely carb-heavy. The only protein was cream cheese.
Stayed 1 night in Oct 2023
Response from hemal patel on 21 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the breakfast. Have a great day and we hope to serve you better on your next stay.

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from hemal patel on 17 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day!

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from hemal patel on 21 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and we look forward serving you again soon!

6/10 Okay

Melissa

Travelled with pets
Liked: Cleanliness
Pet friendly, but at a price ($15 per dog, per night). Good areas for walking dogs. Room was okay, but there was no soap in bathroom. Room was cleaned daily but coffee supplies were not replenished. Very noisy partying on Friday & Saturday night.
Stayed 3 nights in Oct 2023
Response from hemal patel on 16 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada In, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day!

2/10 Terrible

Mellisa

Disliked: Cleanliness, property conditions & facilities
It stated it was 2 stars, I wouldn't give it one. It was dirty and the fridge and bathroom door were broken. There was mold in the shower, you could see where they tried to put caulking. The bed sheets were stained and ripped. Highly not recommended.
Stayed 1 night in Oct 2023
Response from hemal patel on 14 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and come back and see us again soon!

10/10 Excellent

Colynn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The propert was great for the price. Loved being able to have our 2 dogs with us.
Stayed 1 night in Oct 2023
Response from hemal patel on 10 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and we look forward serving you again soon!

10/10 Excellent

David, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great room for the money. Would stay here again. Some areas need attention but they are minor for what I need.
Stayed 1 night in Oct 2023
Response from hemal patel on 10 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day!

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from hemal patel on 3 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From front desk, to clean room, and everything in middle, oh yes and continental Breakfast. For my stay, 5 🌟🌟🌟🌟🌟.
Stayed 1 night in Sep 2023
Response from hemal patel on 29 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon.

8/10 Good

EDWARD, MARION

Stayed 1 night in Sep 2023
Response from hemal patel on 14 Oct 2023
Thank you for your feedback! Have a great day!

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner was a little weak but not bad for the price . Breakfast was nice and clean .
Stayed 1 night in Sep 2023
Response from hemal patel on 29 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again soon!

8/10 Good

Josetta

Stayed 1 night in Sep 2023
Response from hemal patel on 3 Oct 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grabbed this room last minute due to a late flight it was clean normal breakfast bit close to many restaurants and stores
Stayed 1 night in Sep 2023
Response from hemal patel on 12 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and come back and see us again soon!

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet wobbled & the seat only had one screw holding it on! Dog poop on the walkway outside our door! Ants all over!
Stayed 2 nights in Sep 2023
Response from hemal patel on 12 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and come back and see us again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from hemal patel on 29 Sept 2023
Thank you for your feedback and have a great day!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from hemal patel on 14 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn. Your feedback is very important to us as it helps us improve our operation. Glad to see you have enjoyed your stay with us. Have a great day and come back and see us again soon!

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Some how I was able to smell cigarette smoke outside in our room with door securely closed! Otherwise it was good.
Stayed 1 night in Sep 2023
Response from hemal patel on 7 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and we look forward serving you again.

4/10 Poor

Laura

Liked: Amenities
Disliked: Property conditions & facilities
Love location. Pool and CARPET! Very dirty. Door would not open. Feet got black from dirt. Toilet was letting o be ut methane gas
Stayed 3 nights in Sep 2023
Response from hemal patel on 7 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operations. I like to apologizes for the problem you have experienced. Have a great day and we look forward serving you again better.

8/10 Good

Dana

Travelled with partner
Liked: Amenities
Clean, safe, good deal.
Stayed 2 nights in Sep 2023
Response from hemal patel on 4 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Glad to see you find our place clean and safe. Have a great day and come back and see us again soon!

8/10 Good

Glenn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The gym was beat up
Stayed 1 night in Sep 2023
Response from hemal patel on 12 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and come back and see us again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Best room I have ever stayed in.
Stayed 1 night in Aug 2023
Response from hemal patel on 1 Sept 2023
Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation! Glad to see you liked our room. Have a great day and we look forward serving you again soon!