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Reviews of Sonder The Score

3.5 out of 5
Sonder The Score
211 7th Avenue North, Nashville, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 551 reviews" "
Rating 8 - Good. 119 out of 551 reviews" "
Rating 6 - Okay. 37 out of 551 reviews" "
Rating 4 - Poor. 18 out of 551 reviews" "
Rating 2 - Terrible. 26 out of 551 reviews" "

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amos

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was nice and easy to get to. It was within walking distance to many places to eat and coffee and the convention center. The only downside was the construction happening at the property next door-it was loud and the noise was heard all day long until the evening time.
Stayed 3 nights in May 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, good amount of space for 3 people, comfortable bed, good WiFi. I wish the windows opened.
Stayed 4 nights in May 2024

8/10 Good

Mark, St albert

Travelled with partner
Liked: Cleanliness, amenities
These apartments are in a great location for broadway, very walkable and clean area. The apartment itself was in need of some maintenance (flooring was warped, some pretty large marks on walls from careless previous guests, washer seal needs cleaning, water damage to a baseboard in bathroom, security latch not secure to frame). That said, the rest of the apartment was awesome, great kitchen, great shower and water pressure, comfy bed and plenty of pillows! Communal areas were very clean and quiet. Sonder give directions to some very overpriced parking, that is also further from the apartments. We found cheaper and closer by parking in the library parkade. $20 a day.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Score in Nashville was fantastic and just a few blocks away from the famous Broadway strip downtown.
Stayed 3 nights in Apr 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic is what I’d describe. It was exactly what we were looking for and wanted. Fully stocked kitchen separate sleeping area etc Walkable to Broadway and a bit longer walk to the Gulch neighborhood. We loved it. Will definitely comeback and recommend to friends. Ps parking is not included but we parked at the pay by phone garage right next door and our truck was very secure we felt
Stayed 4 nights in Apr 2024

8/10 Good

Katie Ann

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and the area tidy. I had several difficulties confirming my reservation and did not receive responses from my emails. Luckily when we got there we found a staff member who could help. But with no lobby or concierge certain things were difficult.
Stayed 5 nights in Apr 2024

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
It was noisier than expected- but great location- easily walkable to most attractions
Stayed 3 nights in Apr 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was just as expected.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric, Forest Hills

Business traveller
Liked: Amenities, property conditions & facilities
nice place in a great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Walk ability and the Convenience of only a ten minute walk to the strip . It’s very affordable. Only thing is there is no free parking. There is a private parking garage right beside the Sonder .They charge 45 dollars a day which might be a little pricey, if you Are staying more than a day or two. Overall, great place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dennis, Fishers

Liked: Cleanliness, amenities, property conditions & facilities
More clarity about parking should be published on their website.
Stayed 2 nights in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Great location, it was quite and I felt safe. I liked the apartment. My suggestions are - a full length mirror, a chair in living room, coasters, hooks in bathroom and more powerful water flow in the shower, the shower was weak.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice area!! It let you wonder about feeling safe with lots of options to eat. Great price for a very nice place.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, nice easy walk down to Broadway, would stay again
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, clean apartment, easy to get in and out of.

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Very large and comfortable room with extra living room and kitchen. No tv in the bedroom was a problem for me. Common areas, halls kinda rough and needs paint.
Stayed 2 nights in Mar 2024

8/10 Good

Meredith, Charlotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We picked this place for a quick getaway without kids, and it was one of the most affordable places downtown. Our room and linens were very clean, the hallway even smelled freshly cleaned. It was great to have a separate living space and ability to make our own coffee and breakfast and have a refrigerator/freezer with ice in the room. Our only complaint is the sheets are clearly washed without any fabric softener and almost sounded like crumpling paper when you moved a lot in the bed. Great location as broadway, arenas, convention center, restaurants, live music all within walking distance. Would stay again. Check in and out super easy, all in the app. Note there is no dedicated parking - there is a deck right next door, but it has no elevator and it is a hefty price - $45/day. Make sure to factor that in when considering your trip budget.
Stayed 2 nights in Mar 2024

10/10 Excellent

Caitlyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome at communicating and helping out!
Stayed 4 nights in Mar 2024

6/10 Okay

Wayne

Liked: Cleanliness, property conditions & facilities
This property is a great find IF you are not driving. Parking options in the area are horrible, in some cases this could be considered price gouging. Communication about this fact is not clear. Unless you want to pay $135 per 24 hours, you have to park and walk 20 minutes away. Not cool.
Stayed 2 nights in Mar 2024
Response from Sonder on 19 Mar 2024
Hi Wayne, your feedback is appreciated. We're sorry you had trouble with parking. Our listing notes that we don't have onsite parking, but we apologize if anything was unclear. If you decide to give us another chance, we'd gladly recommend a location with parking at the property.

8/10 Good

Dorcas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was dirty. Found medicine hair accessories dirt build up, dust in the room. Carpet was filthy too. Otherwise everything else was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect for a short walkable stay in Nashville. An upgrade on the toilet paper would match the accommodations.
Stayed 4 nights in Mar 2024

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
great location and easy walk to Broadway
Stayed 2 nights in Mar 2024

2/10 Terrible

Rebecca

Stayed 2 nights in Mar 2024
Response from Sonder on 3 Apr 2024
Hi Rebecca, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

10/10 Excellent

manuel, yucaipa

Stayed 2 nights in Feb 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This space is beautiful and very well decorated for what I needed. HOWEVER, the shower was dripping 24/7 so much so that they had laid a towel in the shower to catch the drops and prevent the bathroom floor from getting soaked.... INSTEAD OF FIXING THE SHOWER. water too a long time to actually get warm, not hot... but warm, and the water pressure is very low. This may be trivial to others, but a hot shower to feel clean as you hit the sheets is very important TO ME.
Stayed 1 night in Mar 2024

10/10 Excellent

Mariza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience! Super clean and quiet environment!
Stayed 1 night in Feb 2024

10/10 Excellent

Theresa

Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Stayed 1 night in Feb 2024
Response from Sonder on 1 Mar 2024
Hi Michael, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Would stay here again. Was clean and great location to downtown walking to Nashville. Was noise from local construction but not terrible.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There isn’t any property parking- park at a garage or lot between-$35-$50/night
Stayed 1 night in Feb 2024

4/10 Poor

Sophie

Liked: Cleanliness
Lacks a cart for luggage. Parking was a issue.
Stayed 1 night in Feb 2024
Response from Sonder on 1 Mar 2024
Hi Sophie, your feedback is appreciated. We're sorry we don't have luggage carts here, and that parking was an issue. Should you decide to give us another chance, we'd be happy to recommend a location with parking on-site. We hope to host you again in the future.

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, room comfort
You are better off in a cardboard box!
We were not able to access the hotel with the provided code. We called customer service and they could not fix the issue. We were on the phone so long we were running late for our dinner/concert reservations with no resolution. We had to book another hotel so we had a place to stay and Sonder would not refund us. Worst experience ever. I'd rather sleep in a cardboard box than book another room here.
Stayed 1 night in Feb 2024
Response from Sonder on 7 Mar 2024
Hi Robert, thank you for bringing this to our attention. This falls short of the high standards we strive for. Please accept our apologies for the frustration you experienced with accessing the building. Our team is reviewing your reservation and will reach out shortly to discuss. If you have questions in the meantime, please don't hesitate to reach out.

10/10 Excellent

Kelsey

Stayed 1 night in Feb 2024

10/10 Excellent

Maya

Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in a lovely building that was ideally located.
Stayed 6 nights in Feb 2024

10/10 Excellent

Chance

Liked: Room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, room comfort
By far the best place I've ever stayed!
My stay was absolutely amazing! First of all, the price and location were perfect. I could walk to Broadway within 5 minutes. It was safe, extremely clean and comfortable. Honestly, I slept better than ever because it was just like being at home. Very quiet and had everything you could ever need. Planning my next trip for this summer and will most definitely stay here again. Thank you for making my stay so wonderful.
Stayed 3 nights in Feb 2024

8/10 Good

CAMILA

Liked: Property conditions & facilities
Excellent location, spacious. There are some details missing, like bottle water when you arrive, hooks for towels at the bathroom.
Stayed 5 nights in Feb 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful. Staff was friendly.
Stayed 5 nights in Feb 2024

10/10 Excellent

matt

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely easy check in process even though all communication was electronic
Stayed 1 night in Feb 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, property conditions & facilities
A beautiful property. We had such a wonderful time. So close to everything. Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Stayed 1 night in Feb 2024

10/10 Excellent

Jacobus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the property, especially the excellent location. It is also clean, with a very nice kitchen. Only negative is that no parking is available at the property, and it would be nice to know that beforehand
Stayed 2 nights in Feb 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, room comfort
Excellent! But the sofa-bed.
Everything was tidy. The sofa couch was torture. The bed really soft. Yeah, i felt like goldilocks. Nice place if you don't need extra beds.
Stayed 1 night in Feb 2024