Property amenity

Reviews of Springhill Suites Nashville Brentwood

3.5 out of 5
Springhill Suites Nashville Brentwood
7109 Town Center Way, Brentwood, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 565 reviews" "
Rating 8 - Good. 114 out of 565 reviews" "
Rating 6 - Okay. 45 out of 565 reviews" "
Rating 4 - Poor. 30 out of 565 reviews" "
Rating 2 - Terrible. 13 out of 565 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Taeneka DaSean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024
Response from BB on 30 Apr 2024
Hi Taeneka DeSean, Thank you for your positive feedback. We're delighted that you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to our area.

10/10 Excellent

Delaynie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from BB on 22 Apr 2024
Thank you for your positive feedback. We're delighted to know that you found your experience pleasant. It's always a pleasure to host guests like yourself, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Jennifer

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice inside, super friendly staff. Large comfortable area for eating alot of great choices for a "FREE" breakfast. Scrammbled eggs, sausage, waffles, not just cereal and boiled eggs like most places i have stayed. Clean spacious room. White sheets that were snow white. Flat screen smart tv coffee pot with coffee pods more up to date. Actual full size bottles of shampoo, conditioner, and body wash. Indoor heated hot/swimming pool. Nice little workout/gym area. Definelty will return when in the area again.
Stayed 1 night in Apr 2024
Response from BB on 20 Apr 2024
Hi Jennifer,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and appreciated our amenities. We are especially glad that our staff could contribute to making your experience memorable. We look forward to welcoming you back when you're in the area again!

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024
Response from BB on 30 Apr 2024
Hi Amanda, Thank you for your positive feedback. We're delighted that you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to our area.

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a great property that was clean, convenient, and we had a great time with no issues!
Stayed 2 nights in Apr 2024
Response from BB on 10 Apr 2024
HI Sara, Thank you for the positive review! We're delighted to hear that you had a good experience. We strive to provide exceptional service, and we're thrilled that we could meet your expectations. If you ever find yourself back in the area, we'd love to welcome you again at SpringHill Suites.

8/10 Good

Sujata

Liked: Cleanliness, property conditions & facilities
Shower head was not working properly. Everything else was super!
Stayed 1 night in Apr 2024
Response from BB on 10 Apr 2024
Hello Sujata, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for any shortcomings that may have contributed to your lower rating. Our team is committed to providing exceptional experiences for all our guests, and we regret if we fell short of your expectations during your stay. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Chris

Stayed 1 night in Mar 2024
Response from BB on 22 Apr 2024
hi Chris, Thank you for your feedback. Based on the score it looks like we did not fully meet your expectations. We sincerely apologize for any shortcomings in any aspect of your stay. Our goal is always to provide a flawless experience for our guests, and we regret if we fell short of that standard during your visit. We hope to have the opportunity to welcome you back in the future for a flawless experience.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Mar 2024
Response from BB on 4 Apr 2024
Hi Doug, Thank you for the positive review! We're delighted to hear that you had a good experience. We strive to provide exceptional service, and we're thrilled that we could meet your expectations. If you ever find yourself back in the area, we'd love to welcome you again at SpringHill Suites.

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Safe.
Stayed 1 night in Mar 2024
Response from BB on 4 Apr 2024
Hi Jillian, Thank you for the positive review! We're delighted to hear that you had a good experience. We strive to provide exceptional service, and we're thrilled that we could meet your expectations. If you ever find yourself back in the area, we'd love to welcome you again at SpringHill Suites.

10/10 Excellent

Brian

Stayed 1 night in Mar 2024
Response from BB on 18 Apr 2024
Hi Brian, Thank you for your positive feedback. We're delighted to know that you found your experience pleasant. It's always a pleasure to host guests like yourself, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Mar 2024
Response from BB on 4 Apr 2024
Hi Kim, Thank you for the positive review! We're delighted to hear that you had a good experience. We strive to provide exceptional service, and we're thrilled that we could meet your expectations. If you ever find yourself back in the area, we'd love to welcome you again at SpringHill Suites.

8/10 Good

Justin and Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and from highway and nearby restaurants. Loved that the parking structure was no additional charge and easy in and out. Breakfast was just ok, as they ran out of waffles by the time we got down to eat at 8:15
Stayed 1 night in Mar 2024
Response from BB on 4 Apr 2024
Hello, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your overall stay with us. However, we apologize for the inconvenience of the breakfast running out of waffles during your visit. We understand the importance of providing a satisfying breakfast experience and regret any delay in replenishing the buffet. During periods of heavy occupancy, we strive to balance restocking efficiently without interrupting guests who are serving themselves. Your understanding is appreciated, and we will continue to work on improving our breakfast service to ensure a more seamless experience for all guests. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
The room was nice, staff were friendly. Unfortunately, we came for a family vacation and the pool was closed for cleaning when we wanted to use it.
Stayed 1 night in Mar 2024
Response from BB on 27 Mar 2024
Hello Steven, Thank you for your feedback. We apologize for any inconvenience caused by the temporary closure of our pool during your stay. While we aim to keep our pool available for our guests' enjoyment at all times, occasional closures are necessary for maintenance and safety reasons. We appreciate your understanding and hope you were still able to enjoy your time with us.

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It wasn’t the cleanest, the breakfast wasn’t the best and the pool was closed. The location was very convenient though.
Stayed 1 night in Mar 2024
Response from BB on 27 Mar 2024
Hello Amy, Thank you for your feedback. We apologize for any inconvenience caused by the temporary closure of our pool during your stay. While we aim to keep our pool available for our guests' enjoyment at all times, occasional closures are necessary for maintenance and safety reasons. We appreciate your understanding and hope you were still able to enjoy your time with us.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that checked us in were amazing, we needed to extend our stay and they were very accomidating!
Stayed 1 night in Mar 2024
Response from BB on 25 Mar 2024
Hi Charles, Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Jodi

Travelled with family
Very clean and accommodating.
Stayed 2 nights in Mar 2024
Response from BB on 25 Mar 2024
Hi Jodi, Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable one-night stay on our way to our Spring Break destination. Exceeded expectations.
Stayed 1 night in Mar 2024
Response from BB on 25 Mar 2024
Hi Elizabeth, Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from the moment I walked through the door. Staff was very friendly and helpful. Bartender Lazelle was ABSOLUTELY PHENOMENAL!
Stayed 2 nights in Mar 2024
Response from BB on 25 Mar 2024
Hi Kevin, Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Lynnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay and friendly staff.
Stayed 1 night in Mar 2024
Response from BB on 25 Mar 2024
Hi Lynnette, Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here driving down to Alabama. Hotel was sold out the night we stayed-very crowded but we had a nice stay.
Stayed 1 night in Mar 2024
Response from BB on 25 Mar 2024
Hi beth, Thank you for choosing to stay with us during your trip to Alabama. We're delighted to hear that despite the hotel being sold out and crowded, you had a pleasant stay. We hope to welcome you back again in the future. Safe travels!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, great service and amenities!
Stayed 2 nights in Feb 2024
Response from BB on 25 Mar 2024
Hi Charles, Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great with the property and hotel room. The one area for improvement was the limited number of hot breakfast items like scrambled eggs which were very bland with no shredded cheese available and the sausage patties which were lukewarm and overdone one day.
Stayed 2 nights in Mar 2024
Response from BB on 23 Mar 2024
Hello Kevin, Thank you for your feedback, and we're pleased to hear that you enjoyed your overall experience with our property and hotel room. We sincerely apologize for any disappointment regarding the breakfast items. Your comments are valuable as we continually strive to enhance our offerings. While we are limited on what we can offer due to brand standards rest assured, we'll address these concerns with our food and beverage team to ensure a better dining experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Lauren

Stayed 1 night in Mar 2024
Response from BB on 11 Apr 2024
Hi Lauren,Thank you for the positive review! We're delighted to hear that you had a good experience. We strive to provide exceptional service, and we're thrilled that we could meet your expectations. If you ever find yourself back in the area, we'd love to welcome you again at SpringHill Suites.

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
This was a perfect place for a night's stay!
Stayed 1 night in Mar 2024
Response from BB on 20 Mar 2024
Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Sharon

Stayed 2 nights in Mar 2024
Response from BB on 10 Apr 2024
HI Sharon, Thank you for the positive review! We're delighted to hear that you had a good experience. We strive to provide exceptional service, and we're thrilled that we could meet your expectations. If you ever find yourself back in the area, we'd love to welcome you again at SpringHill Suites.

8/10 Good

Susan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from BB on 12 Mar 2024
Hi Susan,Thank you for your feedback. Based on the score it looks like we did not fully meet your expectations. We sincerely apologize for any shortcomings in any aspect of your stay. Our goal is always to provide a flawless experience for our guests, and we regret if we fell short of that standard during your visit. We hope to have the opportunity to welcome you back in the future for a flawless experience.

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
This property for the perfect place for my one night stay. It was clean, the staff was friendly and helpful, and the free complimentary breakfast was amazing. I will definitely recommend this hotel to anyone visiting Nashville.
Stayed 1 night in Mar 2024
Response from BB on 12 Mar 2024
Hi J,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that our cleanliness, friendly staff, and complimentary breakfast exceeded your expectations. Your recommendation means the world to us, and we can't wait to welcome you back again in the future!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great service and location!!
Stayed 1 night in Mar 2024
Response from BB on 12 Mar 2024
Hi Emily, Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to our area!

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Even though the shuttle from airport to hotel was down, the stay was overall excellent for our stay. Very polite rooms clean and fresh. Beds comfy, delicious breakfast provided. Overall 5:5 would recommend
Stayed 2 nights in Feb 2024
Response from BB on 2 Mar 2024
Hello Barbara, Thank you for sharing your feedback with us. We're thrilled to hear that you had an overall excellent stay with us and that you found our rooms clean and fresh, our beds comfy, and our breakfast delicious. Your recommendation means a lot to us!Regarding the shuttle service, we regret any confusion that may have arisen. We'd like to clarify that we do not offer airport shuttle service at our hotel. We apologize for any inconvenience this may have caused during your stay.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Sandra

Travelled with group
Very clean, nice area with convenient places to eat. Breakfast had good options.
Stayed 1 night in Feb 2024
Response from BB on 27 Feb 2024
Hi Sandra,Thank you so much for your positive review! We're thrilled to know that you enjoyed your stay with us. It was our pleasure to accommodate you, and we're delighted that you had a pleasant experience. Your comfort and satisfaction are our top priority!We truly appreciate you and hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Molly

Stayed 2 nights in Feb 2024
Response from BB on 20 Mar 2024
Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

8/10 Good

Llena

Stayed 3 nights in Feb 2024
Response from BB on 20 Mar 2024
Thank you for taking the time to leave us a review! We're glad that you chose to stay with us and hope you enjoyed your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back on your next visit to the area.

4/10 Poor

Girard

Travelled with partner
We had no controls over the temperature and fan in our room. We tried to turn down as the fan was so loud and it was vibrating the bed. My husband complained to the night manager and he said all the rooms were like that. I spoke to the desk clerk in a.m and she looked as if she was questioning my story and that they would look into it. Frustrating night
Stayed 1 night in Feb 2024
Response from BB on 21 Feb 2024
Hello Girard,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the temperature and fan controls in your room.Please know that our heat/cooling units are designed for air movement and humidity control, which is why the fan operates on a continuous cycle. We understand that this may be different from what you are accustomed to at home, and we apologize for any discomfort this may have caused.We have taken note of your concerns and will address them with our team. Thank you again for your feedback, it is valuable to us as we strive to continually improve our services.

10/10 Excellent

John

Stayed 5 nights in Feb 2024
Response from BB on 20 Mar 2024
Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Quick one night stop. Every employee we interacted with was friendly and professional. Hotel was very clean and easy to find. Loved the covered parking garage!
Stayed 1 night in Jan 2024
Response from BB on 3 Feb 2024
Hi Kevin, Thank you for your positive review! Your satisfaction is our number one priority! We're delighted to hear that you had a great experience. We appreciate your support and look forward to welcoming you back on your next visit.

10/10 Excellent

Janice

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
In room restroom has been run over but not cleaned with detail like you would expect.
Stayed 2 nights in Jan 2024
Response from BB on 3 Feb 2024
Hello Janice,Thank you for your 10 out of 10 review! We appreciate your feedback. However, in regarding your comment about the restroom, although by the wording we are unable to determine what exact issue you might be referring to we want to assure you that our housekeeping team is committed to providing thorough and detailed cleaning, ensuring all areas are clean and sanitized. We take your feedback seriously and will address this to ensure continued excellence. Again, thank you for your feedback.

10/10 Excellent

Clifford

Stayed 6 nights in Dec 2023
Response from BB on 3 Feb 2024
HI Clifford,Thank you for your positive scores on our survey! Your satisfaction is our number one priority! We're delighted to hear that you had a great experience. We appreciate your support and look forward to welcoming you back on your next visit.

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and would highly recomend.
Stayed 6 nights in Dec 2023
Response from BB on 31 Jan 2024
Hi Clifford,Thank you for your kind words and positive review! Your satisfaction is our number one priority! We're delighted to hear that you had a great experience. We appreciate your support and look forward to welcoming you back on your next visit.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from BB on 31 Jan 2024
Hi Monica,Thank you for your positive scores on our survey! Your satisfaction is our number one priority! We're delighted to hear that you had a great experience. We appreciate your support and look forward to welcoming you back on your next visit.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and spacious. Excellent parking
Stayed 2 nights in Jan 2024
Response from BB on 29 Jan 2024
Hi Tracy, Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed your stay with us! Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Brenden

Stayed 2 nights in Jan 2024
Response from BB on 20 Mar 2024
Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything and everyone was very nice
Stayed 1 night in Jan 2024
Response from BB on 29 Jan 2024
Hi Aimee, Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed your stay with us! Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Springhill Suites in Brentwood was very nice. Comfortable beds, easy check-in and parking, and rooms were very clean. Would definitely stay here again!
Stayed 2 nights in Jan 2024
Response from BB on 23 Jan 2024
Hi Krista,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us! It's fantastic to know you had a positive experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
All was good except for one thing — the shower. The faucet handle is on back side of the shower making it difficult to adjust the shower. The breakfast buffet was very good.
Stayed 3 nights in Jan 2024
Response from BB on 22 Jan 2024
Hello James,Thank you for your positive feedback on our breakfast buffet. We are delighted to hear you enjoyed it.We apologize for the inconvenience with the shower faucet handle placement. Your feedback is valuable, and while this design element is not something that we can change, we acknowledge that it might frustrating for some guests. We appreciate your understanding and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Dale

Travelled with family
Good place to lay your head
Have stayed at this site before and it is always clean and well maintained. The staff are friendly and helpful too. Rooms are spacious and beds are comfortable.
Stayed 1 night in Jan 2024
Response from BB on 19 Jan 2024
Hi Dale,Thank you for your loyalty and for taking the time to share your positive experience with us! We are thrilled to hear that you find our hotel consistently clean and well-maintained. Our team is grateful for your kind words about their friendliness and helpfulness.It's always a pleasure to welcome back returning guests like you. We appreciate your feedback, and we look forward to providing you with another comfortable and enjoyable stay during your next visit.

10/10 Excellent

Shaunna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very welcoming. Nice size room, clean and plenty of space with interesting room layout. Nice bathroom and facilities. Much better than many other hotels we’ve staying in the last few years.
Stayed 1 night in Jan 2024
Response from BB on 16 Jan 2024
Hi Shaunna,Thank you for your kind words and for choosing to stay with us. We are glad you enjoyed your stay! It is rewarding to know that your experience with us exceeded your expectations compared to other hotels.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay.

8/10 Good

Kristina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I’d like to recognize the receptionist Miki she was very hospitable and gave us a warm welcome. It was slow, so we were able to check in early. The room was overall clean. Breakfast options were not that pleasant.
Stayed 2 nights in Dec 2023
Response from BB on 12 Jan 2024
Hi Kristina, Thank you for taking the time to share your feedback. We're delighted to hear that Miki provided you with a warm welcome and that your check-in experience was smooth.We appreciate your compliments on the cleanliness of the room. However, we're sorry to learn that the breakfast options did not meet your expectations. Your comments are valuable, and we'll use them to enhance our offerings.We hope to have the opportunity to welcome you back for an improved stay and a more enjoyable breakfast experience.

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, room comfort
Can do better.
Convenient location, the staff was nice. However, the room we stayed in did not have enough lighting and the bathroom door did not lock properly. It took several attempts to lock the door. The bathroom floor was a dingy gray that looked like dirty feet walk over it all day and no one bothered to get them cleaned.
Stayed 2 nights in Jan 2024
Response from BB on 12 Jan 2024
Hi Carmen, Thank you for taking the time to share your feedback. We are pleased to hear that your experience was satisfactory.We look forward to welcoming you back in the future.

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
The staff is extremely friendly, and helpful. The hotel is clean and quiet. I loved the pool. My stay was very comfortable.
Stayed 2 nights in Jan 2024
Response from BB on 12 Jan 2024
Hi Rhonda, Thank you for sharing your positive experience with us! We're thrilled to hear that our staff's friendliness and helpfulness, along with the cleanliness and tranquility of the hotel, contributed to a comfortable stay for you.We're especially pleased that you enjoyed the pool. Your feedback is appreciated, and we look forward to welcoming you back for another wonderful stay in the future.